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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2235 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,235 reviews
  • Rated 5 out of 5 stars

    amazing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything and more that i need. great product deff recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly amazing PC Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it awesome pc handheld it's top notch highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect handheld gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes hand-held gaming to another level. You can hook up any controller to this thing and you basically have a PC, XBox, Nintendo and PlayStation on the go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box I purchased the open box and paid for the best quality. I have been enjoying it so far and works great, but it does contain some flaws. First thing is that the bottom of the handheld console was not fully closed in, as if someone did not screw the device all the way. I had to manually used my hands to clamp it back together. Second it did have one slight little crack which isn’t that noticeable until you see it. Third is that the right bumper squeaks a lot which drives me insane. I have to blow into it so it can stop squeaking. It does comeback after a while.. Everything else is great, but I do think the quality could’ve been better for how much I paid even though it was for an open box.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Emmanuel,

      We sincerely apologize for the hardware issues you're experiencing with the ROG Ally X and for the inconvenience this may have caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problem described or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407034851-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Rog ally review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ally I got had a fan issue but I was able to return it, the next one worked perfect. Fantastic handheld, frame rate is great for most games and the controls are smooth and responsive, interface has a bit to be desired but overall fantastic product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than you expect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre here, you know what youre after, and you know the competition… I personally looked at the others and felt this was best, and I do not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the extra $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to keep this short and sweet. The Ally X rips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best handheld gaming device works excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind blowing power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the original ally and felt the device was very lacking with the comfort and ergoomics. The ally x took me by suprise with its comfort and power especially in forza horizon 5. I recommend this device only to those who are comfortable with windows and know to treat as more of a gaming pc than just a turn on and play device like the steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Great to play AAA games on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in years. Was very easy to set up and runs wild!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good windows based gaming handheld.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been skeptical about getting the ROG Ally X but after using it and playing my steam game library on it I am absolutly in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good console, user-friendly and easy to use, and the best part is that you can load all your accounts where you have games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaint.Very good. Smooth gaming in elden ring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way better that first gen I will buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine! Works great!!! Big step up from the first ROG Ally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for genshin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for convenience as it allows you to run anything on Windows. Definitely recommended if you are a gacha gamer and you want to run games like Genshin, HSR, Zenless Zone Zero, etc, etc w/o having to go through headaches. Just download and play right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld ever!! So glad I bought this worth every dollar!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam deck to Ally X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still a proud owner of a steam deck, but this thing brings me more power and capability than ever in a handheld. I’m a pc gamer I like windows on this device it just makes sense. I 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally X superior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming handheld top of the list in my opinion

    I would recommend this to a friend