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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2205 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,205 reviews
  • Rated 5 out of 5 stars

    Be patient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys take the pc aspect out of the equation. If you take the time to set it up properly and with the right settings it’s perfect. I purchased a compact keyboard and mouse as well as dock and plan to use it to replace my desktop, Xbox, and laptop. For my use it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets its purpose, it is fun and useful because it has Windows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 4K Gaming PC set, this surprises me with what it can do, as a handheld PC. I like that I can play a variety of games with good battery performance on a 1080P display. It’s comfortable to hold and the back buttons are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld would recommend to anybody that wants a handheld that can play PC games and console games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great handheld, battery was a little short but for what it was handled well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handle use for gaming but it’s a computer aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally x top shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic some pc controls are funky but easily fix with a real keyboard and mouse all in all love this thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, almost new but was missing a charger, besides that great product and I’m loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my husband destress while gaming in bed. We also watch our netflix shows on it and it runs really smooth. The only con I would say is it doesn’t stand on its on. Otherwise, great device!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Game compatibility, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A much needed improvement

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally X, or in other words an Ally Extreme with the bugs ironed out (for the most part). With this being introduced into the lineup, there is little reason to get the Extreme and not pay a little extra to get the X. Of course, used market aside, on paper the Ally X is hands down the superior model and after playing with this for a week, it has proven to be quite sufficient as a handheld gaming PC. To start, a much needed upgrade is the battery, which is twice as big at 80Wh. With games running between 15W-25W in the silent profile, you can get just over 4 hours of gaming. With a manual profile to go as low as possible, I was able to get some lower profile indie games to run around 10W-13W. This means almost 7 hours of gaming on the go. Depending on the game, this is doable with decent FPS of at least 30+. If you were to bring a battery bank, you can get more. I estimated about 2000mAh of charge is needed to go to full when using a wattage meter. The 100W when charging is correct, but the included charger only goes up to 65W. As for handholding the device, is is quite comfortable. It does not feel too bulky, and the weight is not too bad either. While the air being exhausted from the top vents can feel hot, the places where you grip do not feel hot at all. Additionally, when using the silent profile, it does actually stay very quiet. Having two USB-C ports make this a much more friendly travel PC without needing to bring a dock so you can charge and plug in a peripheral. These are all welcome changes and updates the the Extreme, even if there is no significant changes to the internal hardware itself. Overall, Asus gives you a lot of customization when it comes to the software interfacing with the hardware, and it is good to see them allow you to set all kinds of different profiles so that you can get the best performance possible to the game you play. It is great to see that they have taking what was wrong with the original Ally, and improved on it with this model. Of course, there are still things that could be improved. Not at the fault of Asus, Windows is still not the best in terms of usability with a small touch screen. The keyboard feels in the way most of the time, and it really feels like you are fighting with switching between using Armory Crate and the Windows UI. The finger print sensor is not that great, it seems to be a miss more often than not. Other than these, there has not been much to complain about. Overall, this has been a pleasant device to bring along while traveling, and is good enough to take the pain away during longs flights. If Asus can continue to iterate on this model, there is a lot to look forward to for the next generation of Ally's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good it’s the best one, with windows 11 steam and much more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice but had issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of gear for gaming but had problems keeping a wifi signal. too much jitter and packet loss.. this was on multiple wifi systems.. disappointed. graphics and versatility was amazing though

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rick,

      Thank you for sharing your experience with the ROG Ally X. We sincerely apologize for the Wi-Fi connectivity issues you've encountered, including jitter and packet loss across multiple networks. We understand how critical a stable connection is for gaming and overall performance. We appreciate your positive comments on the device’s graphics and versatility, and we’ll be sure to pass your feedback along to our product team for review.

      To help improve wireless performance, please try the following troubleshooting steps in the FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407034851-0056" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues -  https://www.asus.com/support/faq/1015073/ Asus

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of this device. Windows is a little quirky and that's a complaint others say a lot, but once you're in a game no complaints. Great controls and way to tailor to whatever task.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I wish it had better cooling for the price but I carry it everywhere now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog ally X is the best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device ever and Hagerstown best has best customer service in the area hands down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the device work well. It's used mainly for gaming. The only issue identified is the left trigger and left joy-stick / controller malfunctioned for a day. During gaming the controller stopped responding and the trigger behaved as if it were stuck in the down position. The device was rebooted after 6 hours of non-use and that seemed to do the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth All of a Suddenly Disappeared

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the ASUS ROG ALLY (Z1 Extreme processor). The only problem I have is the Bluetooth stopped working twice now. The first time, I factory reset/restore Windows 11 to fix it, but it eventually quit on me. It just disappeared and doesn't show up in Device Management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to play PC titles without having to sit at a desk to play. I haven’t found a game it doesn’t play well, if not spectacularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Gaming on the Go!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter showed my her Steamdeck and I was hooked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I got what I wanted and at a great price

    I would recommend this to a friend