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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 266 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the ROG Ally X's performance, praising its ability to run games at high frame rates and its impressive overall performance. They also appreciate its versatility, highlighting its ability to function like a regular PC when connected to a docking station. While there are no notable CONS mentioned, some customers may find the device to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 266 reviews
  • Rated 5 out of 5 stars

    Rog Ally X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, best handheld gaming device. Small yet so powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Pc gaming, Performance

    Rated 5 out of 5 stars

    Perfect Portable Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking to buy a new gaming laptop as my laptop is getting old and can barely play newer games with friends. Even for just casual gaming on low specs. As I've been a fan of Asus for several years now when i saw this device, I immediately knew I had to get it. This allows me to get the perfect fill of gaming with my friends again and even neat that you can use jt like any other computer with a USB-C Docking Station. Would definitely recommend you consider this for your gaming and entertainment needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Powerhouse: A Deep Dive into the ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a powerhouse in the portable gaming market! Design and Build Quality The ROG Ally X boasts a premium build quality that feels solid and well-crafted for a handheld device. Its compact design makes it ideal for gaming on the go, while still offering the option to dock it for a home setup. The 7-inch touchscreen display is vibrant and responsive, enhancing the overall gaming experience with its Full HD 1080p resolution and a smooth 120Hz refresh rate. This ensures that visuals are crisp and fluid, whether you're playing fast-paced shooters or immersive RPGs. Performance Powered by the AMD Ryzen Z1 Extreme Processor, the ROG Ally X delivers incredible performance for a device of its size. It handles AAA games with ease, providing smooth gameplay that rivals many larger systems. With 24GB of LPDDR5X RAM and a massive 2TB SSD, this handheld offers ample memory and storage for multitasking and storing a vast library of games. The device runs on Windows, which allows full compatibility with major gaming platforms like Steam, GOG, Xbox Game Pass, and Epic, making it a versatile choice for gamers who want access to all their titles in one place. Cooling and Portability One standout feature is the Zero Gravity thermal system, which helps maintain performance during extended gaming sessions by effectively managing heat. This is crucial for a handheld device that packs so much power into a small form factor. While battery life isn't extensively detailed in the snippets, it's noted to be decent for the power it offers, which is a reasonable trade-off for such high performance in a portable package. User Experience The ROG Ally X is designed with gamers in mind, offering a seamless experience whether you're playing casually on the go or diving into intense sessions at home. The ability to pick up and play anywhere, combined with the high-end specs, makes it a top contender in the handheld gaming market. User feedback highlights its ability to run demanding games smoothly, which speaks volumes about its capabilities. Additionally, the option to purchase from retailers like Best Buy with price match guarantees and delivery or in-store pick-up adds to the convenience of acquiring this device. Value and Availability The ROG Ally X is positioned as a premium device, and while specific pricing for the 24GB/2TB model isn't mentioned in the snippets, related models with lower specs (like the 512GB version) are available at competitive prices, with open-box deals as low as $351.99 and new units at $499.99. This suggests that the higher-spec version I'm reviewing would be priced accordingly for its enhanced RAM and storage. The availability through major retailers like Best Buy and Amazon ensures easy access for interested buyers. Final Thoughts This is a remarkable device that pushes the boundaries of portable gaming. Its powerful hardware, stunning display, and compatibility with a wide range of gaming platforms make it an excellent choice for gamers seeking a high-performance handheld. While battery life might be a consideration for some, the overall package—combining portability with desktop-level performance—makes it a standout option. If you're in the market for the ultimate Windows gaming handheld, the ROG Ally X is definitely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Beast of a machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has endured near daily-use since opening on Christmas. Absolute beast of a machine, would recommend to anyone! My wife and I are both gamers, and each have our individual accounts through Windows. 2TB is certainly the way to go if you've got multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Plays games well

    Rated 5 out of 5 stars

    Best gift for gamers on the go n overnight workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its worth the money, ive bought this for Christmas n its my first handheld pc. i got a one TB card to go with it as well. it plays black op 6 well n forza horizon 5 well also. i got the 2TB so i can pack as much games as i need. its easy too use n make u get a protective case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A True Powerhouse in a Portable Form

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally X is hands down the best handheld gaming device I’ve ever owned. The 7” 120Hz FHD display is stunning — colors are vibrant, gameplay is smooth, and the refresh rate makes everything feel incredibly responsive. Powered by the AMD Ryzen Z1 Extreme processor, it handles even the most demanding PC games without breaking a sweat. The 24GB RAM and massive 2TB SSD give me more than enough speed and storage for a full gaming library, while still leaving room for media and apps. I was surprised at how seamless switching between gaming and regular Windows tasks is — it feels like having a high-end gaming laptop in the palm of my hands. Build quality is excellent: solid, sleek, and comfortable to hold even during long sessions. The battery life is much better than I expected for the performance it delivers. Fans do their job well, and noise stays minimal. Overall, the ROG Ally X is a game-changer for portable PC gaming. If you want a true powerhouse handheld that doesn’t compromise on performance, this is the one to get.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Windows compatibility

    Rated 5 out of 5 stars

    The best option for enthusiasts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog Ally X is the best handheld gaming option for enthusiasts. The performance and battery life is second to none. Windows on handhelds is not the best, but it's serviceable. I recommend installing Bazzite, which is based on SteamOS.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Age appropriateness

    Rated 5 out of 5 stars

    Ally x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and functions well. Purchased for my younger son and would say i would recommend it more for a teenager or adult and not a younger kid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device but the screen is too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally X is a powerful handheld, and dual-booting made it even better. I wasn’t thrilled with Windows for handheld use, so I set up a second partition with Bazzite. With the 2TB SSD, a 75/25 split (larger for Bazzite) worked well—keep Windows around for Game Pass and use Bazzite for everything else. Performance: Excellent. Games ran great and the hardware feels fast. Why I returned it (your mileage may vary): 1. Screen size: At 7", it caused eye strain for me—especially in PC titles that don’t scale well for small displays. 2. Ergonomics for large hands: The rear button placement forced a “claw” grip to avoid accidental presses, which wasn’t comfortable over time. Bottom line: If 7" suits your eyes and your hands aren’t large, the Ally X is easy to recommend—especially with a Bazzite/Windows dual-boot. For my use, the screen and ergonomics were dealbreakers, so I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this portable device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my ROG Ally X! The performance is amazing, the screen looks incredible, and it runs everything so smoothly. It’s perfect for gaming on the go or even plugging into a monitor for full PC vibes. Couldn’t be happier with this device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally X is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with the ASUS ROG Ally X 2TB, and I can’t thank Best Buy enough for the seamless purchase experience! This handheld is a powerhouse with its Ryzen Z1 Extreme processor, 24GB RAM, and 2TB SSD, running AAA games like Cyberpunk 2077 at smooth 30-60 FPS on a vibrant 120Hz Full HD touchscreen. The 80Wh battery lasts 2.5-8 hours, the ergonomic design feels premium, and Windows 11 lets me use Steam, Game Pass, or even work apps. The dual USB-C ports, Dolby Atmos speakers, and quiet cooling are fantastic, though Windows can be clunky on a small screen, and the $899.99 price is steep. An OLED display would be nice, but the IPS is still great. Best Buy’s fast delivery and holiday deal made this a no-brainer—I highly recommend grabbing this gaming gem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally X is one of the most capable handheld gaming PCs on the market today—delivering serious performance and battery improvements—but it comes at a premium, and you’ll need to accept some trade-offs in terms of software smoothness and cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I need for travel.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and powerful enough. Full windows 11!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive performance and really good battery life. Very comfortable to use. The screen looks amazing and the controls are in convenient locations. I would have liked the smaller buttons near the screen to have some sort of backlight option since they are much harder to identify in low lighting. Armoury Crate sucks and crashes a lot but can be restarted without having to close out of the game. It is possible to install a different OS onto the NVMe drive if you wanted something other than Windows 11. Unfortunately the micro SD card slot cannot be used as a bootable media but oddly enough a USB flash drive can be. Supports charging up to 100W if you have a power supply that outputs that much. It comes with a 65W supply which is good enough to charge while playing. If plan on using this on a long road trip, I highly recommend getting the Baseus 160W car charger. It keeps my son's Ally X fully charged while he plays it and doesn't get super hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly disappointed but its better than nothing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good handheld. Feels nice, looks nice and allows me to play so many games on the go, on the bed and when im not near my pc (and when i dont have a good pc either). But i gotta say, i am pretty disappointed that even though the device seems like its a powerful gamepad, I STILL have to turn graphics to medium and sometimes to low even on turbo mode. I dont know if im doing something wrong but it truly disappointed me when i noticed it cant really run much games at high and sometimes even medium. REALLY disappoint me when it sometimes cant run graphics at medium. Like theres studdering at points on high or medium in some games or low performance that require me to turn it to low and it sucks. But it can still play these games overall. So i gotta say its a decent upgrade from my lame pc. Just not a GREAT upgrade. Just a good one. Its not the best handheld but its something. Thay dont mean the other alternatives are better tho. They probably run a lil worse. But this is still a pretty good handheld. Hoping another version comes out that gives a wayyyyyy better performance on games, especially new ones. You think ROG would make a amazing handheld just for it to only be decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option for travel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the perfect device if u don’t want a laptop or if tu travel the most part of the time, I used it to work, to play, to design, to stream, and works rlly good, it’s the best option for people love play video games when u r traveling also if u need to work u just need a monitor if u want, if not u can use the display of the asus but in my case, I preferably use my own monitor and sometimes the TV

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Needs A Bit More Power and Polish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not enough for a the gaming experience I want. The ROG Zephryus is a better buy in my opinion with a more powerful CPU and of course GPU. This thing had it's ups and with some cases feels like an amazing device but I honestly just found myself forcing myself to find games to play that run well on it when I have 3 towers at home. The final straw for me was a couple of crashes and not being able to deal with the fact that eventually it could develop stick drift which since this handheld is the whole experience, I couldnt get over when coupled with the fact I was fighting to find games that are A - in my library on Steam and various launchers, B - have a SteamDeck mode or an acceptable FPS. I don't think someone who buys this would regret it especially if they didn't already own a high end system and have an idea of how they want games to run. Maybe it's mismatched expectations because this thing handles games fairly well given what it actually is but I feel like an Ally II or the next generaation will add those extra 10-15 frames to take you from 45 to 60 FPS and beyond. Some games were down in the inconsistent and stuttery feeling 20s at 720P lowest settings is the only way you got 30 (Warhammer Space Marine 2)

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Giovani,

      Thank you for sharing your comments regarding the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2407034851-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Excellnt handheld gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the steam deck and the rog ally z1 extreme before getting this handheld , I didnt have any real problems playing anything on the z1e before upgrading to this , Bit I have noticed better frame rate and alot better battery and the temp is considerably cooler /fans quiter on this compared to the z1e. I able to get around 75 fps on Mk1 over 60 fps on The last of us 1. Havent found anything unplayable, that wasnt my experience on the steam deck . Get this is you want ro be able to actually play all of your pc games and not just a select few from steam like the steamdeck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Handheld Performance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this handheld is quite powerful for a portable PC and you will not be disappointed. The battery pack lasts for hours and I literally downloaded all of my favorite games with the 2tb version and have plenty of room leftover. With some of the modern titles you may have to turn the graphics settings down a little but that is to be expected, still though, you will not be disappointed with this handhelds power and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is what the switch wanted to be and what a steam deck tries to achieve. Its got power, battery life, you name it its got it. Personally have not had any issues playing any game and i play a latge diveristy. No stutter, lag, frame drops, that is of course as long as you set your setting well enough. Plus the 2 terabytes modle is perfect. Meaning you can have more than just CoD installed haha. 10/10 and have recommened to every gamer i know that cant game at home all the time.

    I would recommend this to a friend
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