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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 268 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the ROG Ally X's performance, praising its ability to run games at high frame rates and its impressive overall performance. They also appreciate its versatility, highlighting its ability to function like a regular PC when connected to a docking station. While there are no notable CONS mentioned, some customers may find the device to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 268 reviews
  • Rated 4 out of 5 stars

    Great device but window sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely reliable handle and great battery life but windows just suck. If you’re not planing to play multiplayer games with anticheat software, I recommend installing the official SteamOs or bazzite for ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool but not there yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. but not sure if the price is worth it. get a steamdeck instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful little unit and it will play almost all of my games and is more powerful than my steam deck and legion go s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the fastest running hand held pc gaming system and can be converted to a desk top with windows 11 mad space with two tb this is one of the best !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thie rog ally x has been everything i wanted and more. it has more than enough power and battery life is pretty good as well, and it has been able to handle everything i have thrown at it so far. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a steam deck replacement, but still good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I want, it does have more power than a steam deck, but it's not as versatile. If you don't mind slight tinkering because of windows it's great, actually Windows on this isn't too bad all things considered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Handheld with Long Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful handheld PC. Upgraded to this from the ROG Ally Extreme due to the larger capacity battery. Battery life is so much better. I no longer have to play near an electrical outlet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 star...... "Excellent Condition"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Rog Ally X 2TB that claimed to be "Geek Squad Certified" and in "Excellent Condition" and had to return it due to it being a "seizure booby trap". The screen would constantly strobe and flicker out before i could even get the thing setup. When I took it back the next day they simply said they woud only refund the amount and refused to see if other stores had replacements or even consider the one showing online as "site to store" as a replacement. I was simply dismissed without any acknowledgement of the fact that they sold a nearly $1,000 device that was clearly broken and should have never been attempted to be passed off as "Excellent Condition" which is the same as "Like New" and sold just shy of brand-new pricing. Incompetence is one thing but that interaction came off as shaddy as hell and they didn't think they would be caught.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DyingDECOY,

      It's our sincere regret to hear that you received a defective product. On behalf of ASUS and the reseller, we would like to apologize for the inconvenience this may have caused. If you wish to file a formal complaint, we recommend contacting Best Buy customer support at 1-888-237-8289. Your feedback is greatly appreciated and will be passed to our team for review.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at [email protected] and include the case number "N2407030210-0065" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great device. It has so many uses and I've found it's battery is very much enough for anything I need before coming back to a plug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Ally X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable gaming has been a blast. Perfect if you want to play PC games, but don't have the space for another PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, I upgraded from to the original ally. Battery life is great and the fact the can use a standard nvme drive in it is also plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I had the first one and the power was not there. I can barely put this thing down. I have so many games on here and it’s nice to just sit on the coach and play my favorite racing games to fps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday Gift For My Husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband. He hasnt it put it down since. He mentioned a slight issue with the joysticks being inverted but seems to have found a work around. Unfortunately iade the mistake of not getting the warranty so definitely recommend doing so just in case this happens to anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hand held

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great hand held and the battery life is the best part. You WILL need to put a larger M.2 drive in it because of all the great games available. I actually put an 8TB drive in mine and still have space. This is a definite buy for the hard core gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I've waited decades for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a perfect machine. With a dock it's unstoppable. As long as you manage your power settings for each game I've gotten four to five hours for most indie titles and at least 3 hours for most AAA games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much more convenient than a laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! My partner and i each got one and it is a blast! Packs a punch power wise juat wish the batteries lasted longer on the go 10 out of 10!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel 9 - 10 months out of the year for work and I like to play FPS games, but I don't want to travel a console. I found this and did some research. It checked off all my boxes, plenty of RAM and SSD space. Perfect to fit in my backpack and always ready to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console . Able to do more than the average bear. Playes an extesive amout of games and more to add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a portable gaming beast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system can handle pretty much any game i throw at it. Its got a good battery life, way better then the steam deck, and weighs less to. I highly recommend it. Awesome for long play sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best handheld gaming machine all around.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming related purchase in years. Incredible battery life, insane performance. Dual booting makes it a dream machine for every game (Windows, Steam, Emulation).

    I would recommend this to a friend
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