Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.0 out of 5 stars
- Storage Capacity
Rating 3.9 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the ROG Xbox Ally's overall performance as a handheld PC. Users find it to be a great device. There were no cons mentioned in the provided data.
This summary was generated by AI based on customer reviews.
Not bad but not worth 600
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product, but is a headache to run properly and not exactly the best performance for 600 bucks. Windows is very laggy and slow pretty much only good for playing low res indie games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CodeRed,
Thank you for sharing your experience with the ROG Xbox Ally. We regret to hear that the device did not meet your expectations in terms of performance and ease of use. We understand that a smooth and responsive operating system is essential, especially when investing in a premium handheld gaming device. We appreciate you taking the time to provide this feedback, and it will be forwarded in full to our product team for further evaluation.
In the meantime, we recommend reviewing the steps in the troubleshooting FAQ guide linked below to help improve system responsiveness and gaming performance. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great experience for someone or anybody getting into handheld gaming. It is more of a PC more than a console, but you get more than your bargaining for.
I would recommend this to a friendSmilee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My logitexh does all this already. Im kinda disappointed. Plus you cant download xbox games to you iys all cloud play so a waste for me .. make it mobile and id enjoy more
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear WandaM,
Thank you for your feedback regarding the ROG Xbox Ally. We apologize for the disappointment you've experienced, especially around game downloads and overall value compared to your existing setup. We understand your concerns, and your suggestion to improve mobility and expand local game support is appreciated. We’ll make sure your feedback is shared with our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Screen size
Not what I expected. Slower and smaller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small of a screen, about a second long input delay (not sure of the actual time just felt like that)
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kilian B,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the concerns you’ve encountered regarding the screen size and the input delay. Your feedback is very important to us, and we will ensure that your comments are passed along to the appropriate teams for review.
To help resolve the input delay further, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2511007396-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Accesses your console from anywhere with wi fi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first the app would not connect the tafter updates works without issue play from anywhere access your console and play your games like you’re at home! Super
I would recommend this to a friendXbox ROG Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing piece of equipment. It's fast, I can play anywhere, and it was affordable!
I would recommend this to a friendRog ally Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product it's amazing, i played for hours with this portable gaming. I liked Starcraft 2 and Héroes of the storm.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can play my Xbox games on the go. Stays charge for decent amount of time
I would recommend this to a friendHandheld gaming done right
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this as an alternative to the xbox console, being that i am a dad and dont want my kid in front of the tv.
I would recommend this to a friendXbox Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, remote gaming works very well on Xbox. Steam also works well.
I would recommend this to a friendGreat handheld device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease in set up and use. Like that I can take it anywhere!
I would recommend this to a friendROG Ally XBOX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great device, this is not an xbox but this is the most comfortable handheld I have owned
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and flexibility literally you can play anywhere
I would recommend this to a friendROG XBOX Ally 7" FHD 120Hz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son likes this a little less than he likes the switch2 because it is more complicated.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase in a long time!!! Over performs in every way!
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great gaming platform the experience is amazing and I can’t wait to tell all my friends!
I would recommend this to a friendGreat handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device works perfectly with certain games that has been approved by xbox
I would recommend this to a friendXbox handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handheld.. what I love about is that I can play PlayStation games..
I would recommend this to a friendXbox portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cloud gaming and installation of games owned
I would recommend this to a friendRog xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good battery life, lots of positive for usage.
I would recommend this to a friend