Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Device, but Best Buy is incompetent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device is great, Best Buy is an absolutely useless company when it comes to fixing their mistakes. Long story short, they sold as Open Box - Excellent, but forgot to include the charger advertised that it comes with. They wouldn't provide a charger, a replacement charger, or even a credit. They wanted to exchange a device that had no stock to exchange, so when they realized that their only solution was to return a perfection working device, they forgot the charger for...a company that literally sells Asus replacement chargers for these devices couldn't ship or take one off the shelf to provide, so I had to buy one myself, to have one of these in time for the holidays. Best Buy and their employees/policies might be lacking some serious common sense.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear KarlL,
Thank you for sharing your experience with the ROG Xbox Ally X. We are pleased to hear that you are satisfied with the device itself, but we sincerely regret the frustration caused by the missing charger and the challenges you encountered with Best Buy’s resolution process. While ASUS does not manage direct sales or refunds for purchases made through Best Buy, we will ensure that your feedback is forwarded to the appropriate team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034406-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Mini portable PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and it is everything that I was hoping for!
I would recommend this to a friend Great device but still no match for a House Fire.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first pc handheld and I absolutely loved it not that I had anything to compare it to. Unfortunately I had a house fire and lost it due to smoke damage, though it did turn on after about a min youb could really smell the soot, so who knows how long it would've lasted also wasn't going to deal with that smell. So I broght it on to exchange it and of course its back order and now have to wait till Dec 12th to get my new one.
I would recommend this to a friend- Pros mentioned:Portability
Fun on the go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun on the go. Yea it’s a bit pricey but worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Power Unleashed in a Handheld!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes hand in hand with Xbox Game Pass! I love this Gaming handheld!
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance, the only complaint is the screen that is not oled
I would recommend this to a friend Great gaming handheld!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open-box. Great performance and battery life!
I would recommend this to a friendGreat Device! Comfortable and a good size.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think there are lots of options to play games and many may prefer other pc devices or consoles but this one makes me happy with the comfort of the handles and the buttons. I think the screen size is fine. I also own 8 inch display devices and think people are making too big a deal over screen size.
I would recommend this to a friend- Pros mentioned:Overall performance
Top Notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the original Ally Z1E. Couldn't be happier.
I would recommend this to a friend - Pros mentioned:Overall performance
best movile console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its awesome console it can run literally every game in the matket.
I would recommend this to a friend - Pros mentioned:Overall performance
Great for Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best handhelds out at the moment. Worth the price.
I would recommend this to a friend Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price already dropped a 4tb ssd in it! Highly recommend
I would recommend this to a friendBest Thing Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. It’s a beast I love the fact I can play games on the go. And the battery life is way better than 2 years ago
I would recommend this to a friendBest handheld ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Super powerful system and incredibly portable without reducing quality.
I would recommend this to a friendBest gift for the wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beat gift for my wife, everyone was telling not to get it but my wife is a mobile gamer that was being introduced to pc/xbox games. She loves it!
I would recommend this to a friend- Pros mentioned:Overall performance
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it everyday. Haven't had any issues. Runs smooth. Love it.
I would recommend this to a friend - Pros mentioned:Overall performance
It just works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs everything flawlessly. Can Ron COD and BF6 no problem
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Rog Xbox Ally X Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, high cost but ergonomic and works well.
I would recommend this to a friend Enjoyable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect plays games like death stranding with no lag and isnt to heavy at all
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best system ever i love playing pc and xbox and ps game on it
I would recommend this to a friend