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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1820 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,820 reviews
  • Rated 4 out of 5 stars

    Lots of bugs and work needed, But very very cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool little device, but it should come with an HDMI cable and a stand that isn’t made of cardboard. You’re games don’t transfer either and it’s more like a handheld PC. My SSD failed in less then 3 weeks but it has warranty. Most of the stuff takes days to set up and an understanding of GitHub and programing. It’s a handheld Windows PC but the specs are extremely impressive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate for everything I need it for i have access to my entire steam library I haven't had to turn my PC on for anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the best so go best performance for a handheld

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox rog ally x is the Best Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly runs all my steam and xbox games np

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    niceskskajskd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    niceabashshssnsnzn shsjasjja snananaj snananajsjsjsj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally can play miy games in xbox and steam in the way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes my gaming experience easy and more enjoyable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many issues to be worth 1000 bucks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I am pretty dissapointed in this for $1000 bucks. I bougth it mainly for GamePass and if the game uses the Xbox app to launch everything seems to work fine. If it uses a 3rd party app to launch such as EA, Ubisoft, or Steam, then it is completely hit or miss rather the app or game will launch. When the game does launch, it works great, but some games JUST WILL NOT LAUNCH. The 3rd party apps are hit or miss as well, sometimes having to try over and over again to get the app to load, if it does at all. For example I have 2 ubisoft games installed, 1 plays great when the app loads, the other WILL NOT LAUNCH AT ALL. Elder Scrolls Online is another one that just will not load. For 1000 bucks, EVERYTHING on GamePass should be playable and all apps should launch the first time you try. I understand some games might not be gamepad compatible, but that's not the issue. The issue is apps and games just not loading like they should.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RyanC,

      We're sorry to hear about the inconsistent launching of games and third-party apps. For games that fail to start, we recommend verifying the integrity of the game files through their respective launchers (e.g., Steam's 'Verify integrity of game files' feature). For older titles or specific compatibility issues, try running the game or launcher in compatibility mode for an earlier version of Windows, which can sometimes resolve startup problems. If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat difficult to fully set up, but other than that it’s a great device

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great handheld

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The handheld is great,All my games have ran like a charm and it’s nice to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs my games amazingly. Great battery life too. And the ergonomics are awesome. Way better than a lenovo legion go s i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First handheld and was hoping for an easy xbox and steam integration. This nails it seemlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid handheld, bad price and software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is clunky and it's overpriced, but it's the best PC handheld on the market that isn't $2000

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast i really enjoy the device and easy to get.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing piece of technology

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is a beast of a machine!!! I have not had a game the rog ally x could not handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handled system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it almost every day since I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HAND HELD EVERRRR. Both pc games and Xbox all at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MINI PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally a mini computer & I’m obsessed with the quality of gaming. Obsessed with this when it comes to my FORTNITE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox alley rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld system ever works with xbox steam its basically a handheld computer plays every AAA games perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast it is nd it’s portable. I don’t like how I have keep switch controls because the keyboard keeps popping up in game

    I would recommend this to a friend