Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
My opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld game out of them all people cry about oled but it still looks good and plays better
I would recommend this to a friendxboxseries
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was what i was looking for and right color price was a little more than what i wanted to pay
I would recommend this to a friendRogue Xbox ally x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Still working on figuring it all out. Fun
I would recommend this to a friendGreat gaming handheld
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best PC handheld since it's actually a PC, it handles steam, battle.net, epic, and xbox PC games and anything else working on PC
I would recommend this to a friend- Pros mentioned:Overall performance
Really good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product……………………………………………………………………………………………..
I would recommend this to a friend Rog ally x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great works well. Definitely helps with being out of town alot i can play any games i want.
I would recommend this to a friend3.5 / 5 stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating would be a 3.5/5 which is decent, the price tag is hefty but it is a handheld PC so. The battery life could be better, I bought my ROG brand new out the box and expect a better battery life span but hey. Great graphics, love the affordable games on steam. Good product.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear GabrielleA,
Thank you for sharing your experience with the ROG Xbox Ally X. We’re glad to hear you enjoy the graphics and the affordability of games on Steam. However, we sincerely apologize that the battery life has not met your expectations, and we regret the inconvenience this has caused.
To help improve the battery life, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510031066-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain): https://www.asus.com/support/faq/1043914/
- Pros mentioned:Overall performance
Ok handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this handheld for month. Performance was good. But screen wasnt. Very disappointed that asus went with same LCD screen as last gen and only went with 7in. Decided to return it go with the legion go 2. Definitely getting better performance, bigger screen and its OLED.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Scott S,
Thank you for sharing your experience with the ROG Xbox Ally X. We apologize that the display did not meet your expectations and led to your decision to return the device. Your feedback regarding the screen size and panel type is very valuable, and we will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great for on the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for playing games on the go. Runs most games perfectly. Its a little heavy for longer gaming sessions, but overall great.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear ZWal,
Thank you for sharing your experience with the ROG Xbox Ally X. We are pleased to learn that you value the convenience of gaming on the go and that the device delivers strong performance across most titles. We also acknowledge your comments regarding the weight during extended sessions, as such observations are important for guiding future product enhancements.
Your feedback is greatly appreciated will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0048" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thumbs Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of consoles and this by far beats every single one of them
I would recommend this to a friendWell worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the best thing I’ve bought ever got rid of my pc and got a usb hub and it does all the same things
I would recommend this to a friendBetter then I thought it would be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Play way more then I expected it to play and feels great in my hands 100% lives up to the Xbox name
I would recommend this to a friendVery cool device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it in every way and now im just writing this to get a chance at a 400$ gift card
I would recommend this to a friendExcellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely as advertised i love it and will never get rid of it. One of the best investments I've ever made.
I would recommend this to a friendROG Xbox Ally X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device, ergonomics are the best out off all handhelds in its class. I immediately installed Steam OS (Bezzite) and couldn't be happier.
I would recommend this to a friendDefinitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device was very easy to set up, most things play well on it. Weight and grip were much better than I expected as well. Would definitely recomend to anyone looking for a mobile device that packs a good punch.
I would recommend this to a friendbest of the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best. all of my games can easily played on this device . i have now 3 in 1 . a pc , console and handheld device.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast great handheld Plays all service available
I would recommend this to a friendAlmost there Xbox....Almost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much what I have wanted for awhile the only critisizm I have deals with the abilities to swap between games easy and the actual lack of handheld ready titles. It makes it hard to really enjoy this when you are limited at the moment to what you can even play without having to go through hurdles to get controls configured.
I would recommend this to a friendXbox ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system if you want a second mini computer just remember to buy a battery backup the battery does not last long for long trips
I would recommend this to a friend