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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1820 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,820 reviews
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grips and the 24gb of ram as well and the Z2 AI extreme processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go and great for playing games . easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam is a blast for the first time tho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it just don't like that Xbox cloud gaming Plays better on an android phone also find it a little strange docking it with 100 watt charger for some reason it's better in handheld playing like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything u hit it with, great play games from console but in your hands great experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality PC Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid PC Handheld would pick it over most of the competitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best hand held devices available hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Addiction Fuel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grest product was way to addicting but thats a good thing of rmost people!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent portable gaming PC. HOWEVER, it is not a great Xbox. The Xbox full screen experience is clunky and there’s quite a bit of glitches. Also, not all games are optimized— for example, I couldn’t play Halo Infinite. Something was off about it and I couldn’t figure it out. The Steam version ran much better but still wasn't quite like the console version. It definitely requires tweaking it. But if you’re into PCs then I highly recommend it because you’ll be used to all the tweaking you have to do in order to play games properly. Also, the controlls and ergonomics feel fantastic. I recommend it if you want a great handheld gaming PC, but don’t expect this to be a seamless Xbox console experience.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andres,

      Thank you for sharing your detailed experience with the ROG Xbox Ally X. We sincerely apologize for the inconvenience you have encountered with the Xbox full‑screen interface, glitches, and game optimization issues. Your feedback is very valuable to us, and we will ensure that it is passed along to our product team for further review.

      To help improve your gaming experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510031066-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic like it should. Definitely an upgrade from the asus ally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLY AWESOME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond my expectations. It’s expensive, but you get what you pay for. EXTREMELY COMFORTABLE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits your hands like a glove.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feeling handheld on the market. Performance wise, it is a small upgrade from the ROG Ally X but it is leaps and bounds more comfortable to hold and play. Great if you do not already own a handheld, but not much more performance over the Z1 extreme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers and this is the best handheld on the market hands down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld not for everyone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beast, but just not for me, screen could be bigger, and oled, everything else no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, I take it for when I fly around the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my second one. It is a phenomenal portable console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming Dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this often when family is watchi g tv and i dont want to go to orher room to play games. Loads super fast and ez to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox game kids love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very clear.it runs really smooth no lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console for the price, sounds good and not heavy at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS, keep it up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld for Price/Horsepower It is not a Console, it is a handheld PC with Console feel. Wish it had a 8 inch screen like my Switch 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog alley xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, can remote play your Xbox if you have a good Internet connection. Basically a handheld laptop.

    I would recommend this to a friend