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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1820 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,820 reviews
  • Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the storage space and xbox anywhere the ability to play full games with high graphics is the best . You do sometimes have to download the other companies like EA , Epic games ect… but still have access to all those games is great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AllyXisAWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is amazing, running RE9 smoothly, who needs a gaming computer when you can take this anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New favorite handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Was easy to use and set up! Runs all my games great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's pretty cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice device. Battery life is solid, and it plays AAA games really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ally x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld i have ever used. Easy to navigate between xbox and other launchers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hardware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware if you know how to tinker with windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La mejor handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corre la mayoria de los juegos GTA online alrededor de 70 a 99 FPS on HT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife left me after I bought this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a portable pc with access to all my xbox merch... what's not to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expansive, But Excellent product... I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. I've owned most gaming handhelds out there and this is the best. The comfort is unreal, and really melts into your hands. The buttons are comfortable and quiet. Very very good job Asus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Small Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little hand hand. The only problem I have with it is that the screen should have been bigger. I am an older gamer, and have a hard time seeing the screen without glasses. I don't need them for the Switch 2 or the the Legion go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rog ally x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve bought in a long time. I love how it’s so portable and it runs very smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been perfect with larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little handheld, everything is great about it except for the screen. At that price point and knowing all other handhelds are up sizing 7" is just too small plus that giant bezel. Killed the experience for me. If you haven't already games on something larger I'm sure it'll be fine, but I couldn't go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome I don’t game on console no more worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a handheld XBOX by any stretch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handheld PC. It’s not an XBOX. It plays SOME PC versions of XBOX games. And some play real well. When it all comes down to it, I don’t have the patience to work with a PC just so I can play games. Requires several different accounts just to play a library of games. It’s cumbersome to tweak settings, unless you are already used to that sort of thing. I wanted to give one Star, but that’s because I wanted a portable Xbox experience. It’s an incredible machine. But the real question is “Is this truly what you are looking for?” Because that answer for me was “No”. I do have a Switch 2, and I can say that I am more grateful now to have such a portable and user friendly device.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gameless,

      Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510031066-0001) for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product makes gaming on my bed seamless and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new xbox handheld!! It puts in great quality in games!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Grips But Needs a Screen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a perfect product but they need a bigger screen. The best grips i’ve ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Goat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so comfortable, i can play all day, to me it's just the best handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally Xbox X is powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful device. Really awesome. The best investment I’ve made.

    I would recommend this to a friend