Customer Ratings & Reviews
- Model:
- 32R3D5
- SKU:
- 11033306
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Decent TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV; 4 stars instead of 5 because sometimes it is unresponsive to the remote.
I would recommend this to a friendBrand response from Roku Support
Posted .Hello, Vaanne. Thank you for sharing your review of your experience. We are here to assist you. Please verify if you have the latest software update by navigating to Settings > System > Software update. Restarting the device after the update may also be beneficial. If the issue continues, you can contact Roku support online at http://support.roku.com/contactus to connect with an agent who can provide assistance. Your feedback is highly valued, and we are eager to help. Happy Streaming! Bernie, Roku Customer Advocate
All in one TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. All of my channels are at a finger’s touch.
I would recommend this to a friendIn-Accessible for Persons with Cognition Disorders
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well for persons with cognitive disorders. For instance asking Roku to play "Hallmark +" just navigates to a listing of lots of related content. Asking Roku to play "Hallmark + Play Now" 1) does not yield the expected result. 2) Is very confusing to persons who have difficulty remembering commands. 3) Roku doe not return to the program channel previously played, just the category making it very difficult for this type of user
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi David, thank you for sharing with us. Please be advised that when using the voice command features, you should press and hold the 'Microphone icon' button, then speak your command into the microphone (usually located at the top of the remote) from 2-3 inches away, using a natural tone. Release the button to process the command. For example, you can say, 'Hey Roku, play Hallmark.' To learn more, please refer to this link: https://support.roku.com/article/208756908. If the issue persists, let us know at http://support.roku.com/contactus. Thank you again, and Happy Streaming! Elmer, Roku Customer Advocate
Tried but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes. The picture was just washed out. I ended up returning and purchasing a Samsung.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello! Thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Jessica, Roku Customer Advocate
This TV Sux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture, terrible sound. Freezes constantly.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi there, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Jessica, Roku Customer Advocate
disappointed customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Not compatible with other components. Would not recommend a Roku TV.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Marya, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
Perfect Fit with Impressive Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my small apartment, with a surprisingly high-quality screen for such a compact TV.
I would recommend this to a friend32 inch Roku smart tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new smart tv was easy to setup with the technical support. It has a nice picture and is easy to use.
I would recommend this to a friendRuku Don
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Roku tv has a great picture and sound i love it.
I would recommend this to a friendWhat does it take??
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This deserves less than one star! I was told Roku tv would talk to my xfinity cable box. After spending hundereds of dollars having xfinity visit twice and Best Buy here to install, NOTHING WORKS! Am ready to trash this and buy another tv from somewhere other than Best Buy.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Robert, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
