Customer Ratings & Reviews
- Model:
- 32R2B5/32R2BX
- SKU:
- 6578343
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 32” Class Select Series HD Smart RokuTV for its user-friendly Roku interface, offering a wide variety of channels and streaming services. They appreciate the good picture quality, despite being a 720p screen, and the easy setup process. The TV is considered a great value for its price, making it a suitable choice for smaller living spaces or bedrooms.
This summary was generated by AI based on customer reviews.
Functional Product with Frustrating Wi‑Fi Freezes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A product shouldn’t require a mini‑ritual of resets to function reliably. When that becomes part of the routine, it’s usually a sign that the hardware or firmware just isn’t as stable as it should be.
No, I would not recommend this to a friendCan I exchange the unbroken one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it on nov 28. Picked up on nov 29. Didn’t have a chance to set it up until today February 11. The screen was broken, don’t know how. We keep the box on the corner of the house and never touched it the whole time. Of course, it past return date.
No, I would not recommend this to a friendBest Buy doesn’t protect customers delivery itemsI
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I ordered this TV for my mother’s birthday on 12th 27, 2024. I believe I was a victim of the FedEx workers who are currently stealing packages.-I also purchased the geek squad along with the TV.(I was told from Best Buy that I had to wait 7 to 10 business days for an investigation before I can get a new TV.) my new television still has not arrived. And my mother can’t enjoy her birthday gift. Furthermore, even though Best Buy is aware that the item was stolen for some reason the Protection plan has started, although I don’t have the item. Best Buy did a horrible job keeping me updated on what’s going on with this item. I still don’t know or have a delivery date and it was ordered 1226 2024 if it was the option to give no stars I would and at this point, I’m just looking for a full refund
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We are sorry to hear about your disappointing delivery experience with BestBuy. Your feedback is important to our team and our retail partners, and we appreciate you sharing it. If you would like to share your experience directly to them, please contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. We hope you receive a positive response. Thank you again! Elmer, Roku Customer Advocate
Antenna TV Skips, Sound Picture Out of Sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace my old Insignia Roku TV. The first thing I noticed was that, after about an hour, the Over the Air channels skip and the voice and picture get out of sync when Live TV Pause is enabled. I attempted to troubleshoot with Roku but they just kept telling me to restart the TV, Reset the device, check for updates, etc. Of course, none of that worked. I tried changing out USB devices but that didn't work either. I found where other people have also complained about this issue in the Roku forums.
No, I would not recommend this to a friendRoku 32 in
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Roku TV back in July 32 inch. I’ve had nothing but issues trying to watch this playoff game and unable to. I’ve tried everything under the sun to get it to work and it’s just a black screen.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
ROKU tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for the money or second tv. Great for Roku users. Plenty of HDMI ports. Sound is ok, typical flat screen fidelity.
I would recommend this to a friend ROKU TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a few issues. The fellows who installed it were good. I'm still in the learning phase. I lose my sound at times. I'm going to try a new hdmi cable
I would recommend this to a friendBrand response from Roku Team
Posted .Hello Karen, we are thrilled you've decided to use our Roku product and are genuinely grateful for your support. We have a helpful FAQ article to learn more about your Roku TV brands: https://support.roku.com/article/9943673858583. If you encounter any challenges during the setup, please do not hesitate to reach out to us at support.roku.com. Your feedback is critical to us and is crucial in shaping our products and services.
We can't wait for you to start streaming!
Roku Customer Advocate
Not impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Roku is not as great as everyone makes it sound. no antenna channel access without a separate antenna. my mom has a smart tv & it has antenna access without a antenna.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Jennifer, thanks for letting us know about your experience. Every Roku player, including the Roku TV brands, can also use The Roku Channel, which has over 60 local news stations from major cities, including FOX, CBS, ABC, and NBC affiliates. The Live TV Zone has a “Local News Near "ou” section, along with "news from other country areas. To access these, navigate to the Roku home interface and select "Live TV" to view"the TV "guide. You can refer to this article to learn more at https://support.roku.com/article/115012658287. For further assistance or any queries you would like to address, please get in touch with us at support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
Poor quality - no standing behind product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought RokuTV from Best Buy. Last less than 13 months. Hardware failure. Roku did not stand behind the product. Waste of money. Regret buying and recommend you avoid.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Christopher, we are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we can thoroughly assess this matter.
We're here to ensure you enjoy a seamless streaming experience!
Roku Customer Advocate
