Customer Ratings & Reviews
- Model:
- 50R4A5R/50R4AX
- SKU:
- 6536715
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the 50" Class Select Series 4K Smart RokuTV's picture quality and ease of use, frequently praising its performance and user-friendly interface. Many also appreciate the TV's affordability and the convenient remote control. While some users noted occasional lag and volume issues, the overwhelmingly positive feedback points to a generally well-received product.
This summary was generated by AI based on customer reviews.
My 50 inch roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A quality product thus far and having all the apps right there makes streaming easy
I would recommend this to a friendRoku 50
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time and the TV works as expected.
I would recommend this to a friendGlitchy - Pay a Little More for Better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this is an inexpensive TV in the grand scheme, I didn't expect it to be as glitchy as it is. It sometimes restarts itself and the streaming apps fail on occasion. I'm not positive of this correlation, but my electric bill has been higher than usual every month starting exactly when I got this TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Rachel, we're sorry to hear that your Roku TV is having a glitch issue, and we'd like to help. As a quick tip to fix this issue try to update your Roku TV by doing this step. Press Home>Setting>System>Check update(Manually update your TV). For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/208755668. Additionally, it's important to note that all Roku devices should have a stable internet connection to avoid a playback issue. You can check the connection by going to Home > Network > Check Network Connection. You can refer to this FAQ article on how to improve your internet connection at https://support.roku.com/article/213122277. We hope this will help.
Happy Streaming!
Roku Customer Advocate
Roku hits a home run
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture clarity, with the ultra user friendly Roku OS.
I would recommend this to a friendMs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had drive to another location to get my remote. I prefer to have it delivered so I would nothave to pick up anything, my sight is blind in one eye, which can be difficult sometimes.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Maria, thanks for your input! We’re sorry to hear about your experience at your local store. Best Buy will surely value this feedback and we encourage you to contact their team directly here https://www.bestbuy.com/services/presales/contactus/education?contact. Happy Streaming! Roku Customer Advocate
It's a good TV if all you want is a tv that works.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed that the picture next to other brands was noticeably dimmer and the colours weren't quite accurate. It also had a lot of screen lag compared to the LG next to it. I was told not to buy it as Roku is just kind of an average TV if you really can't afford very much. I'd recommend a HiSense over a Roku any day.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Arielle, thank you for sharing your experience. We appreciate all feedback as it helps us continuously improve our products. While Roku TVs are designed to provide a great balance of performance and value, we understand that individual preferences may vary! For this reason, we offer a variety of display settings that allow users to tailor the image to their liking.
Thanks again for your comments and if you ever have questions or concerns about your Roku devices, our support team is here to assist.
Happy Streaming!
Roku Customer Advocate
Love it but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but i wish i knew how to mount it on the wall.
I would recommend this to a friendDon't buy from Best Buy if delivery is needed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.50" TV was never delivered and order had to be canceled after three days of rescheduling. This has been an awful experience with Best Buy. Best Buy's website said this TV would be delivered the same day. It wasn't. I called their shipper that night. They said they didn't know what the issue was to call Best Buy. I called Best Buy and they said it would be delivered the next day. It wasn't delivered. I called Best Buy, again and they said I would get a phone call in 30 to 60 minutes from their shipper. They never called so after 3hours I tried to cancel my purchase. It couldn't be canceled because a shipping label had been printed. I had to wait until Monday to cancel and now I have to wait up to 10 days for my refund. I should have had my TV the same day according to their website but now I'm going to end up waiting two weeks through this whole process to get a new TV. There are worse things in life but would strongly recommend buying a large TV somewhere else if you need delivery.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there. Thanks for sharing. We understand what you feel. If you would like to share your experience with the store, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will surely value your feedback. Thanks for choosing Roku and Happy Streaming! Bernie, Roku Customer Advocate
DO NOT WASTE YOUR MONEY!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought a Roku TCL 50" TV a year ago from Best Buy for my spare bedroom. Only used it a few times turned it on and 2 minutes after turning it on the screen went black. I couldn't believe it ... I called TCL customer service to get help trying to figure out the problem after been on the phone for 45 minutes doing all the steps to figure out the issue. Only to be advised that my warranty is a month out of the warranty field and I need to buy another. I feel that's crap the TV is brand new with the plastic still on the TV. I brought it December 2023 a year and a month later I have a non working TV that I can't even use . I'm too mad about this situation waste of my hard earned money. So no I would not buy another TCL or recommend it to anyone else. I brought a TV that is worthless and can't do anything with this TV is a cheap piece of crap.. Don't waste your money and customer service was of no help..
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Brenda, thank you for sharing your experience with us. This behavior is not considered normal. Have you had the opportunity to reach out to our customer support team? Please contact us directly at support.roku.com/contactus so we can assist you further. Your feedback is very important to us, and we are eager to help. Thank you! Elmer, Roku Customer Advocate
Nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, but on the smaller side compared to what I expected. Difficult to see the picture clearly. Also hard to connect vintage technology. The TV we used to have allowed us more versatility in hooking up various media.
I would recommend this to a friendRoku Tv is awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote only works part time, tv lags when clicking the remote, forget watching any fast paced movies… the blur and glitchy screen make it unwatchable. TCL and Roku find the cheapest parts to make a “functioning” television and offer the lowest price, but it truly is the worst tv I have ever owned. Skip TCL and Roku and go for actual reputable brands. I purchased a Sony Bravia TV and it is the best TV I’ve ever had.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Austin, thanks for sharing. It's clear that this isn't the standard we aim for. Here's a tip that might help. First, we would like to consider updating the software version of your TV. The latest version will help you achieve optimal performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. In addition, make sure that you have a stable Wi-Fi connection to avoid this issue; try restarting your Wi-Fi router and consider the distance between your TV and Wi-Fi router. To learn more, refer to this link: https://support.roku.com/article/213122277#section-1. If you need help with these suggestions, please get in touch with a member team member. We can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Samuel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku 50" does not play Apple tv And best buy has a terrible 14 day return policy. I tried to return it on the 17th day and the said the TV works fine. When I told them about it not playing apple tv, they said it's not their problem. I'm done with best buy forever!
No, I would not recommend this to a friendAvoid Roku brand TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was good while it lasted, which was 8 months. I purchased a 2 year protection plan from Best Buy. Was told I had to go through the Roku company since they have a 1 year warranty. I’m getting the silent treatment from Roku Inc and have filed a BBB complaint. I think Best Buy should’ve handled this since. I would never purchase a protection plan again.
No, I would not recommend this to a friendRoku tvs are junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 65 inch roku tv from best buy. Had it 3 months and started having issues with picture turns black. Called best buy and they would do nothing . Called roku tech support and got a major run around for 4 months till they replaced it. After getting the new tv and 5 months later, same thing happened. Would not recommend roku tv or there customer service
No, I would not recommend this to a friendTv roku 55 in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since they want a good review, I haven't even received my product. It's been almost a month since I ordered a TV and I'm still receiving it.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there! We're sorry to hear about your order experience. Please contact Walmart directly so that they can assist you with a replacement.
We hope you can get back to streaming soon!
Elmer, Roku Customer Advocate
Trash broken 2 hours after i get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set it up and it works perfectly fine but as im watching my show half the screen just goes purple ane i tried unplugging it for a while to try and fix it but it didnt work and just left marks all over the screen maybe i just got a bad one who knows
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Andrew. We appreciate you stopping by. We understand you have a problem with your TV, and we’re here to help. Please contact us directly at support.roku.com/contactus so that we can help. Your feedback is very important to us, and we’re eager to assist. Thank you! Roku Customer Advocate
Didnt last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great while it last. Purchased in September 2022 and the TV died in November 2023. Just a black screen when you turn it on now.
No, I would not recommend this to a friendDud tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work right out of box. Bought Best Buy protection which they are refusing to honor. Extremely disappointed in Best Buy and Roku. I now have to work with Roku and who knows when I will have a working TV.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate
Bad quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV not even a month is it already have an issue. The screen turn green when trying to watch a show. Unable to use it now for 2 weeks. It was a good price but not working properly. Don't waste your money on this one.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Oh no! We're always here to help. Have you had a chance to contact our customer support team? In the meantime, you may want to try uninstalling and reinstalling the channels where this is happening. As always, ensure that your TV is on the latest software version by visiting the System Settings. If you still need assistance please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us. Thank you! -Roku Customer Advocate
Never Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue setting the TV up. Couldn't get the website to let me sign in. Tried for several days, then just gave the TV away because it was too hard to send it back. As a result of this experience, I bought a washer and dryer from another vender and will try my best to avoid bestbuy in the future
No, I would not recommend this to a friend