Customer Ratings & Reviews
- Model:
- 50R4A5R/50R4AX
- SKU:
- 6536715
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the 50" Class Select Series 4K Smart RokuTV's picture quality and ease of use, frequently praising its performance and user-friendly interface. Many also appreciate the TV's affordability and the convenient remote control. While some users noted occasional lag and volume issues, the overwhelmingly positive feedback points to a generally well-received product.
This summary was generated by AI based on customer reviews.
Damaged delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to do with the tv, but this was delivered damaged, and when i went to get it replaced, best buy said they couldn't give me the same tv for the price i purchased it for.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Brad, we’re sorry to hear about your disappointing Walmart delivery experience. This kind of feedback is important to our team in partnership with our retailers, and we appreciate your sharing. We look forward to hearing about your experience with our product once you have it at home. Thank you for taking the time to share your thoughts, and Happy Streaming! Bernie, Roku Customer Advocate
Nope I would not pick this model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned not one but two. Had sound issues from the get go. Kept losing sound and cracking in and out on the volume. Thought the first one was just a quality issue. After retiring the first one remounting and checking same thing.
No, I would not recommend this to a friendDefective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is horrible. You cant watch anything because it keeps resetting back to the home screen. I will be taking this back ASAP.
No, I would not recommend this to a friendAnnoyed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and TV won't turn On now I have to either get it repaired or buy a Different brand again
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Kimberly, thank you for sharing your experience with us. What you encountered is not typical behavior, and we would like to assist you. Please visit our website at support.roku.com/contactus to connect with an agent who can help troubleshoot the issue. Your feedback is very important to us, and we are eager to assist you. Thank you! Elmer, Roku Customer Advocate
Broken out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken out of the box, refused to take it back, I'm out $300, buy your TV from somebody with better customer service.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello There! Thanks for sharing. We understand how you feel. If you would like to share your experience with the store, you can contact their team here: https://corporate.walmart.com/about/contact. They will surely value your feedback. Thanks for choosing Roku and Happy Streaming! Roku Customer Advocate
Delivered Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered broken and now I have to have someone to help me take it to a store. WHAT AN INCONVENIENCE!!!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we’re sorry to hear about your experience the delivery of the product. Best Buy will surely value this feedback and we encourage you to contact their team directly here https://www.bestbuy.com/services/presales/contactus/education?contact. Happy Streaming! Bernie, Roku Customer Advocate
Stinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 50" Roku does not have the ability to load apps from a phone, as it can only access apps preloaded.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Charles, this sounds unusual, and we're here to help. Please visit us online at support.roku.com/contactus to contact our customer support team. Your satisfaction is our priority. Thanks! Bernie, Roku Customer Advocate.
Ads on the home screen - don't support Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku includes unskippable, non-removable ads on the home screen. Do not support this company.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Nick. Thanks for letting us know about this! Please be advised that you can minimize or hide the ads on your Roku. Select the ad using the directional pad on your Roku remote, Press the Star button of the remote, Select Hide this ad, and press OK. For more information on managing ad preferences, check out this link: https://support.roku.com/article/16255268195607. Always know that we're here to help, contact us at support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven’t been contacted about the installation team that made me pay them extra in cash in order to install a dishwasher so I’ll continue my 1 star reviews on all the money I spend with Best Buy until a person at the store contacts me.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Michael, thanks for sharing. We’re sorry to hear that Best Buy’s installation team was delayed but hopefully you have received and installed your new TV! We appreciate you choosing Roku and if there is anything we can assist you with regarding your TV, don’t hesitate to give us a shout at support.roku.com/contactus. Happy Streaming! Roku Customer Advocate
Roku TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great concept, however the picture quality is terrible. If you watch sports, forget it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Scott, thanks for sharing your input! You can improve the quality of the pictures on your TV. Your Roku TV system has multiple preset picture modes that adjust the image's appearance to suit your preferences and viewing environment. You can check this FAQ: https://support.roku.com/article/115007365648. Need help? Contact us online at support.roku.com/contactus. Your feedback is important to us, and we’re here to help. Happy Streaming! Roku Customer Advocate
First and last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order was late in arrived after the expected date, causing a delay in being able to give the gift when contacted the customer service representative received. Horrible customer service will never order from Best Buy again.
I would recommend this to a friendBad customer service also
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was broken in the box, did not work, was blamed on us
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear about your order experience. Please contact Walmart directly so that they can assist you with a replacement. We hope you can get back to streaming soon! Roku Customer Advocate
Buyer beware. Roku 50” tv has issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Powered on and auto-updated/crash
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there!, We're genuinely grateful for your support, and for choosing our product. If you encounter any challenges during the setup or activation process, please do not hesitate to reach out to us at https://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
We can't wait for you to start streaming!
Roku Customer Advocate
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The slightest bump when plugging it in caused a cracked screen. Not worth the money at all.
No, I would not recommend this to a friendBad Packaging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen had a huge crack. Returned it and got store credit. They didn't even offer to replace it with the same tv. Ended up getting a Samsung instead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, Bonnie. We apologize for your recent Best Buy order experience and are glad to hear that you've successfully received a replacement Your feedback is incredibly valuable to our team and our retail partners.
Thank you for taking the time to share your thoughts with us.
Roku Customer Advocate
Bad picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with the picture quality of this TV. Every time you change apps or switch over to cable TV the color changes.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi CharlesB, thanks for sharing your input! You can improve the quality of the pictures on your TV. Your Roku TV system has multiple preset picture modes that adjust the image's appearance to suit your preferences and viewing environment. You can check this FAQ: https://support.roku.com/article/115007365648. Need help? Contact us online at support.roku.com/contactus. Your feedback is important to us, and we’re here to help. Happy Streaming! Roku Customer Advocate
Screen smashed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came completely smashed and had to wait 4 days for a replacement
I would recommend this to a friendBuy Samsung..!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality is really low... I prefer buy samsung or lg tv. I bought Samsung instead this tv
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for sharing with us! Did you know that you can customize the picture settings on your TV? Here's how: Play any movie or show on your Roku TV, then press the Star (*) button on your remote to open the TV Settings menu. Select Picture Settings, then select Picture Mode, and change the picture mode using the left and right buttons on your remote. For detailed instructions, you can check out this FAQ article https://support.roku.com/article/115007365648. Also, remember that a stable internet connection is important for Roku TV because it affects the quality of your video streaming. If you need further assistance, don’t hesitate to let us know at https://support.roku.com/contactus. Your feedback holds significant value for us, and we are keen to provide our support.
Thanks!
Roku Customer Advocate
- Pros mentioned:Picture quality, Remote control
Best bang for your buck for a budget TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Sharp Roku 43 inch smart TV from 2017. I wanted to purchase an additional TV, but not pay too much. Was hoping for true Black Friday deals but nobody got them. Only wanted to pay max $150. I gave the no-name brand Hisense a shot. The picture was great, but the android OS is terrible. Bloatware you can't remove for additional storage and the sound sounds like it's coming out of a tunnel. So, I had to double my budget to $300 and went with Roku again and it never disappoints. Extremely minimal to nonexistent bloatware which you can delete. Simplistic home screen, simplistic remote that gets you from point A to point B. Picture is amazing on all angles, sound is decent. My 2017 Sharp Roku honestly has better sound but this 2023 model is still pretty good. Roku TVs are the ones to beat in TVs because there's no ads in your face, complicated home screen, big detailed remotes. It's simple, easy to use. I would avoid any westinghouse TV, TCL TV and Hisense. Roku is the best budget TV out there that will last a long time,arguably a lifetime.
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
I love my TCL BUT My new Select Series even more
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the 50 inch Roku Select Series Sunsay. It arrived A day early (Monday) hand delivered, with texts & email notifications from Best Buy - Thank you! My TV arrived in excellent condition. I ourcgased as an upgrafe frin my 40 in TCL. The set up took obly a few minutes. The sound is far superior and colors are more dynamic. My only “con” are I wasn’t prepared for the further spacing if the wider outward facing legs and its a bit thicker thsn my TCL. I’m back for a new console to accommodate now. However, a plus, the plug is on the left, which feels more natural for space, unlike the roku. The remote is heavyer, in a good way. I highly recommended.
I would recommend this to a friend