Customer Ratings & Reviews
- Model:
- 55R8B5/55R8BX
- SKU:
- 10214335
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the TV's picture quality, ease of use, and remote control. Many find the setup process to be simple, and appreciate the refresh rate and user interface. The price point is also a positive aspect for some customers. However, a few customers have noted concerns about the viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Remote control
You Never Regret buying Quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV with vivid crisp clear colors. The remote is a surprise! You never need to add batteries. You charge it using a USB cable.
I would recommend this to a friend Did not like
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they had on display the TV with something other than their demo. Once I got it home and actually try to play movies or audio, it was not great. The picture goes from the white being super bright, to the overall picture being not bright enough. The sound goes from being way too loud on the bass, then way too soft when people talk. Sometimes when I turned up the volume to hear people talk better, it seemed to make other noises louder and the people talking never really got loud enough.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jared, this doesn't sound quite right, and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this issue. Your feedback is very important to us, and we’re eager to help. Thank you! Bernie, Roku Customer Advocate
- Pros mentioned:Picture quality
Great purchase for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Picture is amazing and clear. Sound is adjustable and easy to figure out. Priced within our budget.
I would recommend this to a friend - Pros mentioned:Picture quality
So far, excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp, clean and deep color picture. The black is really amazing. System is fast and easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Roku TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, high-end picture quality without breaking the bank!
I would recommend this to a friendBrand response from Roku Team
Posted .Thank you, RJKD! Your support means the world to us and we appreciate you being apart of the Roku Community. If there is anything we can assist you with along the way, please don't hesitate to visit our support team online at support.roku.com/contactus. Thank you again and Happy Streaming!
Roku TV purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman explained the pros and cons between the two TVs that I was considering. It was very helpful.
I would recommend this to a friendRoku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine. We use it for DTV and streaming. Getting my sound system tied in correctly was challenging.
I would recommend this to a friendAVOID Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, Best Buy has what once was a great company known for stellar customer service to an unprecedented low level. If you have any issue (like missing parts) forget it. We purchased an Open Box, Excellent Condition Roku 55" Class Pro Series TV from Best Buy. After multiple calls to the store, which routes you to a central call center, I finally reached a person who explained my options were to: 1. exchange the item for a new TV and pay the difference, or 2. get a refund. Considering I already invested time finding, purchasing and hauling a large TV home, these aren't very friendly customer options. What about sending me the missing parts or exchanging it for another Open Box Excellent Condition TV? Perhaps that would raise the bar higher for customer service, so not an option for Best Buy. I've been a long-time customer for Best Buy, but a lot has changed for the worse. I'll take my business elsewhere since it's not worth the hassle.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for sharing your experience with us. It's evident that this does not meet the standard we strive for. Please contact our support team so we can replace your TV screws and ensure they fit properly. You can reach them at support.roku.com/contactus. Your feedback is essential to us, and we are eager to assist you. Thanks! Elmer, Roku Customer Advocate
Roku 55" tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't pleased with the picture quality. Returned it for a Samsung.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Linda! Thanks so much for sharing your experience with us. Just wanted to let you know that there are some great options available to enhance your viewing experience on your TV. Here's how: Play any movie or show on your Roku TV, then press the Star (*) button on your remote to open the TV Settings menu. Select Picture Settings, then select Picture Mode, and change the picture mode using the left and right buttons on your remote. For detailed instructions, you can check out this FAQ article https://support.roku.com/article/115007365648. Also, remember that a stable internet connection is important for Roku TV because it affects the quality of your video streaming. Let us know if this helps at https://support.roku.com/contactus so that we can assist you further.
We appreciate your feedback. Happy Streaming!
Elmer, Roku Customer Advocate
PIECE OF JUNK!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do yourself a favor and avoid buying a ROKU TV. Quality is decent, but the Wi-Fi connectivity is non-existent. It's always disconnecting. I have to restart the TV and manually reconnect to the Wi-Fi EVERY TIME! This issue existed on my first ROKU and the same issue is also prevalent with this new one. What the actual f#$@& ROKU? There's a reason people only buy Samsung or LG. Get yourself together.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Christopher, thanks for taking a moment to share your feedback with us. Signal strength can vary due to factors and we have some tips to share!
First, you'll want to double-check your TV's signal strength by navigating to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection, to be sure that your signal is strong enough. If you're looking to increase your connectivity performance, we have a helpful FAQ article with a variety of available solutions here: https://support.roku.com/article/213122277.
Please note that other devices currently accessing the network, such as other streaming players, computers, game consoles, and mobile devices may effect the quality of your network connection. You might want to temporarily stop using any such device and check if that makes a difference.
If your issues continue, please contact us at support.roku.com/contactus so that we can assist you directly. We're always here to help.
Thanks!
Roku Customer Advocate