Customer Ratings & Reviews
- Model:
- 55R4A5R/55R4AX
- SKU:
- 6536725
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class Select Series 4K Smart RokuTV's excellent picture quality and ease of use. Many appreciate its affordability and the convenience of the built-in Roku platform. While some users reported issues with screen quality and longevity, the positive feedback on picture, ease of use, and price outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. I had the tv less than a month and it woke me up one night due to it smoking and almost burning my house down.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Gracy, this sounds unusual and we're here to help. Please visit us online to get in touch with our customer support team at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Thanks! Roku Customer Advocate.
Roku 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been an okay tv. I have a Roku sound bar so I don’t know about the sound. But for under 400.00, I think it’s good. You want hate yourself for overspending…
I would recommend this to a friendBrand response from Roku Team
Posted .Jeff, thanks for taking a moment to share. Our customers' feedback is incredibly important to us. We appreciate the comments and will be sure to pass this along to the product team.
Happy Streaming!
Roku Customer Advocate
Poor Quality TV - Horrible Service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in January of this year. What I am assuming is the 4K board went out. Pictures are all very dark and colors are inverted. I am disappointed in the TV but more so in Best Buy's lack of customer service. I have been a Total Tech member for years and it's virtually impossible to get this resolved.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Rio, we are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Roku Customer Advocate
She thic tho
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is alright, but haven’t seen a TV this wide since the early 2000’s. Like, we’re not supposed to go backwards, right?
No, I would not recommend this to a friendPoor Picture Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a lot of options, and was easy to easy up and use right out of the box. However the quality of the picture leaves a lot to be desired. The color looks faded and washed out and can not be adjusted.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Richard, thanks for taking a moment to share your experience with us. Rest assured that there are many ways to adjust the picture settings to your liking! Simply press the * star key while you're watching your favorite show or movie and navigate to Picture Settings.
If the colors are looking washed out, you might try setting the Picture Mode to "Vivid". This setting is used to provide intense and brilliant picture for use in rooms with a lot of light. We have an article on our website dedicated to picture settings here: https://support.roku.com/article/115007365648.
We hope this helps and Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Screen
Do Not Buy this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly this tv lasted less than a year before the screen turned red
No, I would not recommend this to a friend Needs internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest aggravation of this tv is that you need internet to set it up. This was for my older mom and she does not use internet so I had to go set up my hotspot to even set up the tv
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share. Our customers' feedback is incredibly important to us. We appreciate the comments and will be sure to pass this along to the product team.
Happy Streaming!
Roku Customer Advocate
- Cons mentioned:Screen
55 inch ROKU TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased TV February 6, 2024. It is showing a green screen without a picture.
No, I would not recommend this to a friend Didnt last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has already gone out , will not turn on , will return
No, I would not recommend this to a friendLow sharpness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not sharp except for high content videos
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi, BBuy. Thanks for sharing your thoughts with us. Did you know you can improve your TV picture quality? While playing a movie or show, press the star (*) button and navigate to Picture Setting>Picture Mode and change the picture mode using the left and right buttons on your remote. For detailed instructions, refer to this FAQ article at https://support.roku.com/article/115007365648. Also, if you're having poor video quality or rebuffering issues on multiple streaming channels, it might be due to a slow network caused by a poor wireless signal, router problems, or internet service quality. This FAQ article at https://support.roku.com/article/213122277 provides detailed instructions on improving your wireless connection. We hope this helps you.
We appreciate your feedback. Happy Streaming!
Roku Customer Advocate
Not so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to others it’s not so bad but I didn’t like the picture quality
No, I would not recommend this to a friendRoku TV Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The built in Roku streaming is good and what I’ve come to expect from Roku. The picture quality is not great compared to the Samsung TVs we have. Not a bad TV but not great.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Darryl, thanks for sharing with us! Did you know that you can customize the picture settings on your TV? Here's how: Play any movie or show on your Roku TV, then press the Star (*) button on your remote to open the TV Settings menu. Select Picture Settings, then select Picture Mode, and change the picture mode using the left and right buttons on your remote. For detailed instructions, you can check out this FAQ article https://support.roku.com/article/115007365648. Also, remember that a stable internet connection is important for Roku TV because it affects the quality of your video streaming. Let us know if this helps at https://support.roku.com/contactus so that we can assist you further.
We appreciate your feedback. Happy Streaming!
Elmer, Roku Customer Advocate
Good Product but poor screen durability
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku TV's are good but screen durability is worst. This has costed me 2 purchases of 55' inch TV this year.
I would recommend this to a friendRemote stinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's difficult to use the remote and find what you want on the TV. The remote is very limited as to what it can do
No, I would not recommend this to a friendRoku TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed on this TV I purchased May 2023 now the TV went black no sound no picture then the warranty I purchased ran out one month prior to TV going black. It will cost me over $200 just to have someone to come and look at it this is horrible for someone who is in a fix income and cannot pay to have it fixed. No more Roku TV ever again.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Bonnie, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
- Cons mentioned:Screen
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 20 days the screen has lines around the screen
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Oh no! This is certainly not the kind of experience that we'd hope for you to have and we're here to help.
Have you had a chance to contact our customer support team? Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv went out already , I didn't purchase the warranty but should have. I will never ever buy this brand again trash.
No, I would not recommend this to a friendMy opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not as good a our Samsung brand.
I would recommend this to a friendBrand response from Roku Team
Posted .Hey, JohnM. We've got some great tips to help you improve the quality of your TV screen. Here's what you need to do: Play any movie or content>Press star * on your Roku remote>Select Picture Setting>Select Picture Mode>Change the picture mode using the left and right buttons on your remote. You can refer to this FAQ article at How to improve image quality using picture modes on your Roku TV system|Improve image quality with picture modes for more options and detailed instructions. If you do have other concerns. Please visit us online at http://support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Happy Streaming!
Roku Customer Advocate
Screen issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv 12-18-2024. It is now September 23, 2025 and the screen will not come on half the time. The sound works, but the screen goes off and on.
No, I would not recommend this to a friend- Cons mentioned:Screen
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't last a year before the screen went bad and wouldn't respond to the remote.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there! Thanks for letting us know about your experience. This is not considered normal behavior, and we would like to learn more about the challenge that you're facing with TV. Please visit us online at support.roku.com/contactus to troubleshoot the issue. Together, we'll get this sorted.
Always ready to assist!
Elmer, Roku Customer Advocate