Customer Ratings & Reviews
- Model:
- 55R4A5R/55R4AX
- SKU:
- 6536725
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class Select Series 4K Smart RokuTV's excellent picture quality and ease of use. Many appreciate its affordability and the convenience of the built-in Roku platform. While some users reported issues with screen quality and longevity, the positive feedback on picture, ease of use, and price outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Doesn’t work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working after four months. It has horizontal lines that rotate up and down continuously.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us and we’re eager to assist. Thank you! -Roku Customer Advocate
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with TV won’t pair with universal Verizon remote and issues with TV turn on by itself
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing. Are you still experiencing the same issue? Visit us online at support.roku.com/contactus to connect with an agent who can assist. Thanks for choosing Roku. Happy Streaming! Roku Customer Advocate
Didn't last a year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought August 2024. Last week screen turned pink. Junk and 2 year purchase of geek squad was useless. They don't service 43 inch and larger.
No, I would not recommend this to a friendDefect screen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this TV on January 2024 and by September 2024 TV start but no image.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Juan, We are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Roku Customer Advocate
Died after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine until it didn’t. Not even 2 years and shows no picture. Factory reset did nothing.
No, I would not recommend this to a friendOver paid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage I ended paying more for a 55 inch TV that I paid for a 60 inch I was told they no longer made a 60 inch TV but I know it's BS I am so tired of being lied to I want what I paid for originally but best buy could care less I am not happy with this 55 inch TV I paid more for then the 60 inch TV I paid for shame on you I Will never buy anything from Best buy again and I hope other people will do the same shame on you
No, I would not recommend this to a friend55 inch Roku
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is no good. I only bought it a year ago and now it doesn't work. I'm very disappointed
No, I would not recommend this to a friendGarbage Product Best Buy clowns
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage cheap Tv with Roku clowns and Best Buy Idiots Tv is designed to fail 1 day after warranty expires
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello there! This doesn't sound quite right and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist in troubleshooting this with you. Your feedback is very important to us and we’re eager to assist. Thank you! Elmer, Roku Customer Advocate
Roku tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv took a grap didnt even have for a yr. I wouldnt get another roku tv
No, I would not recommend this to a friend- Pros mentioned:Picture quality
rod inchuka 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.greabest tv ever boughtvery good soundeasy control off all componets
I would recommend this to a friend Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Target had the same tv fo$30.00 less. You do not honor your price match. We will NEVER buy anything from Best Buy ever again
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there. Thank you for sharing your feedback. We understand your feelings. If you would like to discuss your experience with the store, please contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will certainly appreciate your input. Thanks for choosing Roku and Happy Streaming! Bernie, Roku Customer Advocate
No football on this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is OK but the refresh rate for football games
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there. Thanks for your input! Could you try to restart your Roku Tv? This refreshes the Tv, including delays in commands. Go to Settings > System > System restart. If there is anything that we can assist you with, don't hesitate to reach out or visit our suite of helpful FAQ articles at support.roku.com. Happy Streaming! Roku Customer Advocate
TV Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is junk second time I tried to turn on got a black screen completely dead did all the resetting and process and nothing
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Brian, thanks for letting us know about your experience. This isn't considered normal behavior and we're here to help. Please visit us online at support.roku.com/contactus to get connected with our chat support. Your feedback is very important to us and we look forward to working with you. Thank you! Roku Customer Advocate
Dead on arrival
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was DOA, wouldnt even power on, not sure about picture quality because it wont turn on
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi John, thanks for sharing. This is quite unusual and we'd like to learn more so that we can escalate it to a member of our team to investigate. Please visit support.roku.com/contact to get connected with an agent who can help.
Thanks!
Roku Customer Advocate
Thumbs down on Best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the TV I ordered... They sent this TV instead of the bigger one that I ordered and a completely different brand
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Glenn. Thanks for send us your feedback, and we’re sorry to hear about your experience at your local store. Best Buy will surely value this feedback and we encourage you to contact their team directly here https://www.bestbuy.com/services/presales/contactus/education?contact. Happy Streaming! Roku Customer Advocate
Waste of Money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor color. Poor receptionist. Poor quality. Not worth buying. I should have gotten the LG.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Nancy, thanks for sharing with us! Are you aware that you do have an option to customize the picture settings on your TV? Here's how: Play any movie or show on your Roku TV, then press the Star (*) button on your remote to open the TV Settings menu. Select Picture Settings, then select Picture Mode, and change the picture mode using the left and right buttons on your remote. For detailed instructions, you can check out this FAQ article https://support.roku.com/article/115007365648. Also, remember that a stable internet connection is important for Roku TV because it affects the quality of your video streaming. Let us know if this helps at https://support.roku.com/contactus so that we can assist you further.
We appreciate your feedback. Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use, Picture quality
Satisfied overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was relatively easy to unpack and install. we had a ROKU Device connected to our old tv. Our new tv was able to access everything that we had setup on the old Roku device. The tv has a great picture and is easy to operate. One negative is the sound using just the tv speakers. It has a little distortion when music or singing is involved.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Roku is excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY convenient, just one remote. Good picture, even better price. Roku is by far the easiest way to watch tv,
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the perfect one for me since I only want a good screen, and good sound and this has both. I also love the amount of customizability with picture and sound settings, especially picture because they offer a lot of settings for that. I like how I don't need to aim the remote at the TV to use it and the remote having an aux port for headphones is really cool for listening to TV stuff through that. If you're a similar person to me than this TV is great for you.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
The best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The voice remote is super easy - one touch to favorite app. Plug it in and answer a few questions. The picture is great. This is the way to go - if you’re still entering your password letter by letter - this tv is for you
I would recommend this to a friend