Customer Ratings & Reviews
- Model:
- 55R4A5R/55R4AX
- SKU:
- 6536725
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class Select Series 4K Smart RokuTV's excellent picture quality and ease of use. Many appreciate its affordability and the convenience of the built-in Roku platform. While some users reported issues with screen quality and longevity, the positive feedback on picture, ease of use, and price outweighs these concerns.
This summary was generated by AI based on customer reviews.
DO NOY BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this no stars I would we’ve had this TV just over a year, we’ve used it maybe 10 times as it was a great deal or so we got it and it’s in my 3 year olds room. Every time I try to turn on disney + for her or YouTube to watch a show, within 10 mins it kicks us back to the Home Screen. It’s impossible. Now all of a sudden I tried all of the resets etc and it’s not kicking us out of those apps to Netflix instead of the Home Screen. AWFUL.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Samantha, thank you for sharing your experience with us. For a quick fix, it is essential to ensure that your device is running the most up-to-date software version. This will significantly improve its performance and provide access to the latest features. To verify this, please navigate to Home > Settings > System > Software Update > Check Now. Additionally, we recommend reinstalling the affected channel. It is crucial to confirm the stability of your Wi-Fi connection to enable an uninterrupted streaming experience. For further assistance, please refer to the following link: https://support.roku.com/article/208755548#section-0. If these measures do not resolve the issue, we encourage you to contact our team directly for personalized support at support.roku.com/contactus. Thank you! Roku Customer Advocate
Buyers beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg picture quality was so bad on this tv I immediately returned it. Not only that, the subtitle punctuation was wrong on a couple occasions and the volume was inconsistent. Best Buy said they’ve been getting a ton of complaints about the ROKU TV’s and they’ve only been out about a year. Spend the extra dough for something actually good!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we truly appreciate you taking the time to share your thoughts. We value customers who provide their feedback. We assure you that we will share it with the respective team. In the future, if you have questions about Roku, you can contact us at http://support.roku.com/contactus. Thanks! Bernie, Roku Customer Advocate
Poor Bluetooth Headphone connectivity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in July with high hopes, but it fails to stay connected with Bluetooth headphones. It worked for a while, but now it doesn't work. It pairs but then connects disconnects.
No, I would not recommend this to a friendTrash tv. Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this. Trash. It worked for a year then the it stopped working. The tv turns on but the screen is black. It only flashes the words Sharp Roku faintly but no picture just a black screen. Customer support unhelpful and rude. They basically said your warranty is expired you’re out of luck.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi C0000, we're sorry to hear about the issue you're facing with your TV. It sounds like you're describing a problem with a Sharp Roku TV, while our product is the Roku-branded TV. We understand this can be frustrating, and we recommend reaching out to Sharp's customer support for assistance with your TV. They would be best equipped to help with hardware issues related to their products. If there's anything specific to Roku that we can assist with, please feel free to let us know.
Best regards,
Roku Customer Advocate
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has terrible lag and response time like all rokus
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Craig, thanks for taking a moment to share your feedback with us. In order to maximize your TV's speed, you'll want to ensure that you're utilizing a strong internet connection. You can check the strength of your internet connection on each Roku device by going to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection, to be sure that the signal is strong enough.
However, signal strength can vary due to factors and we recommend visiting our FAQ article to walk through some helpful connection tips and resolutions: https://support.roku.com/article/213122277.
If you're still having troubles, please don't hesitate to reach out to our team at support.roku.com/contactus so we can help.
Thanks!
Roku Customer Advocate