Customer Ratings & Reviews
- Model:
- 65CC
- SKU:
- 6643921
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv . I recommended this tv is a good tv very good
I would recommend this to a friendNo picture on screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit I received was defective, with no picture, only white horizontal lines on the screen. Therefore, I can't offer a review of a working unit.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Alice, we’re sorry to hear about this, and we’d like to help. Please contact BestBuy directly or take it back to your local location and request an exchange. We hope you can get back up and streaming soon! Elmer, Roku Customer Advocate
Dark screen and poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK and I guess you get what you pay for. The sound isn't great but the color is very dark. Had to disable HDR when using Netflix.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Toby, this doesn't sound quite right, and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist in troubleshooting this with you. Your feedback is very important to us, and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate
Excited, but hopefully it's good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't opened it yet, but I'll come back to review it when we start using it. Thats why i put 3 star
I would recommend this to a friendBrand response from Roku Support
Posted .Hi Ana, thank you for choosing Roku. We sincerely appreciate your trust in our products. Once you have it set up at home, we’d love to hear about your experience. If there's anything that we can assists, you with your new TV please let us know http://support.roku.com/contactus.
Thanks again, and Happy Streaming
Elmer, Roku Customer Advocate
Ms. Cooper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great & simple tv!!! Not to expensive. Will recommend to others.
I would recommend this to a friendBrand response from Roku Support
Posted .Hello Frances, thank you for choosing Roku! We noticed that you rated your experience 3 out of 5 stars. If there’s anything we can assist you with, please don’t hesitate to reach out to our customer support team. Your satisfaction is very important to us. Jessica, Roku Customer Advocate
Disappointed ☹️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are not happy with this product because the sound quality is poor, you can't understand the words are muffled. The volume needs adjusting.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi David, thanks for sharing. If you haven't already, try adjusting settings to tailor the audio to your liking. Within Settings, you'll find options to adjust such as sound modes, speech clarity, and volume modes, that can be used to fine-tune your listening experience. If this issue continues, please visit us online at support.roku.com/contactus/ to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Customer service at this location was horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience was poor The associate seemed to just want a sale
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Jojo, we are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
Roku 65" 4k hdr led smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought this for ourselves as our Christmas present.It set up easily and everthing works great. The picture is awesome! We will review again when we've had it longer
I would recommend this to a friend
