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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.8 out of 5 stars with 185 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and remote control of the 65" Class Pro Series Mini-LED QLED 4K Smart RokuTV. Many also praise the brightness and refresh rate, particularly for gaming. However, some customers note the TV's weight as a potential drawback, and a few have experienced connectivity issues. The setup process, however, is generally considered easy and streamlined.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 185 reviews
  • Rated 3 out of 5 stars

    Fix the Screenreader!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my blind partner because of the screenreader. It reads out the channel guide and home screen, and announces the navigation as it happens. The voice sucks so bad, he can't understand the words! It takes a major act of will to overcome obstacles like this, and I'm mad that I raised his hopes that he could actually use the tv for broadcasts and streaming, then to crush him with unintelligible gibberish. I played and played with the picture settings so that the colors would stop bleeding, and the edges would stop sparkling with pixelization. I have had only partial success, and conclude that the picture quality also sucks. I spent $1000 for a distractingly blurry picture and navigation that frustrates a person who lives with screenreaders. I may return, spend the extra for the Samsung, and once again lock him out of using the tv.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi James, this doesn't sound quite right and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist in troubleshooting this with you. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Changing is easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that i can change from roku to other items attached to the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money especially if you like the Roku interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described and working as expected so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV - Clear Pictures

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is by far the best TV I have bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 65" Pro Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku 65" Pro Series TV works perfectly. No issues or regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard in store was very nice and helpful, Dorian who set up tv for us at home was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale so im happy with it , would have never payed full price for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Done with cable with my new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV it works great for all of the apps I’ve chosen. No longer on cable tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku plus Apple HomeKit comparable TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that works with Apple HomeKit at reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and Runs fantastic for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online was seamless & delivered right on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new T.V. is awesome,thanks to the young man that helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roku TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the TCL or Hisense options with built in Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Roku Product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television is better than expected. Awesome picture resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv has all the features we wanted and can pause live tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope, not good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many issues with this set…And I spent sooo much time researching. We wanted a Roku TV because we are used to the roku interface as we had to use the “stick” on our older non-smart tv. Problems: random flickering; bottom half of screen stays shadowed for at least 4 seconds upon resuming play after a pause; golf balls have tails and trails off the tee; certain patterns will wave and melt such as a newscaster’s print dress shirt; MAX is the worst - you have to hit pause twice to pause and twice to resume and then it stays shadowy so long; some pictures look like claymation, not crisp at all. Color inconsistent. And the absolute most annoying quirk: random 3 or 4 second rewinds, and often after that happens, the lips don’t match the words. I have spent hours with the remote, tweaking settings etc. Googling looking for answers,,, tired of it. Two more days left on the return window. Boxing it back up tomorrow. Not happy

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for sharing. This sounds a bit unusual and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is just okay. For the price, this may be a good deal but we had to return it. Other TVs may cost a bit more but they offer a lot more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get something else or get the warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even have TV for 4 months before it just shut itself off one day. The salesman warned me that these TVs are known for such problems and thankfully talked me in to the warranty. My advice is avoid this TV and spend your money on something better.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Alerik, this doesn't sound quite right, and we'd like to help. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this issue. Your feedback is very important to us, and we’re eager to help. Thank you! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Picture quality, User interface

    Rated 5 out of 5 stars

    Big Improvements with Great Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was an amazing upgrade. I have always loved the interface that ROKU uses on thier TV's , i even was using a roku box on my android tv enabled TV because i would have problems with that UI more often, moving to this tv (with the included pro mount) was easy for a novice to install, and gave me the full functionality i needed. Speakers included in the TV are acceptable if you do not have or necasssarily need a soundbar.

    I would recommend this to a friend