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Customer Ratings & Reviews

Roku - Premiere 4K Streaming Media Player - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1709 reviews

96%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 4 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-19 of 19 Reviews mentioning:
remote
  • Rating: 2 out of 5 stars

    Poor Remote Makes Using It a Chore

    Posted
    GeorgeTheNub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have had a number of Roku devices over the years, this one was to replace a very old one that had expired. I thought I could save $10 and get the Premiere instead of the Premiere+ because the device sits out in the open and pointing the remote at it shouldn't be much of a problem....wow was I wrong. This remote's IR is soooo poor that you have to aim it spot on to the device making it nearly impossible to enter things like passwords or long usernames without a lot of work. I'm very sad at the quality of the remote and device in general. I guess it was cheap, and I got what I paid for (not much). As for its streaming abilities, it seems to do fine. It is fairly close to my wifi router and I have not experienced any trouble with signal or buffering. The interface is plenty fast and crisp...but I could not recommend this version of the device just because of the remote.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy setup

    Posted
    runnerinMI
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Wish the remote control could work from a wider angle

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Roku

    Posted
    Sneaky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Only setback is that it doesn't have a volume control on the remote.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well, small flaws

    Posted
    robnpg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Streams well, but the remote navigation can be a little slow and frustrating at times.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product

    Posted
    Shawn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My only gripe with this is that the remote doesn't have a volume or power button but other than that it's better than the streaming stick plus

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Roku

    Posted
    nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It is a product that was easy to install however, the remote is not user friendly. Roku also wants your credit card to complete the install.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    No problems with this device.

    Posted
    Sten
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Getting up and running was no problem. The remote could have more helpful graphics.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    No TV functions on remote

    Posted
    Jerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The item did not have any functions for the TV on the remote. No on/off or Volume for the TV

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    SIMPLE

    Posted
    4444
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased the Roku for my mother, she lost the remote to the precious Roku. This new Roku works much quicker and smoother compared to her old one

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    New user

    Posted
    Tonio
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The remote range is horrible. You need to be so up close for it to work

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for price, but not recommended

    Posted
    Spartan12345
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The remote feels cheap in your hands, because it's. Also, when you decide to rewind/seek back the entire screen reverts back to low quality and has to buffer the whole thing again. I have gigabit internet so it's not due to slow internet.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost perfect

    Posted
    Jth7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Hooked it up to a 24" monitor to watch from my bed. Very sharp. Only complaint is the included remote does NOT have a volume control.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Xfinity stream

    Posted
    Wayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Streaming my xfinity channels on Roku, works great!! Easy setup of Roku and XFINITY app. Takes a little time to get a custom to Rokus remote. They have some work to do on the Remote.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    2nd one

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not what we were hoping for. This one didn't have on and off button or column control so tv remote is needed. Defeating our purpose to simplify. We do love Roku though!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice starter streamer

    Posted
    1224
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Got this as a gift for my dad. It is a nice starter streamer fir him. My only complaint would be that you have to point the remote at it to use it. But other than that its a good deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy set up but ...

    Posted
    MisterVin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Easy set up to sync with infinity account. Economic replacement for small infinity box. Good picture and reception. But Roku remote not as many features as infinity remote and still need tv remote to turn on TV. Not as flexible or functional as infinity remote but used for bedroom TV and despite limitations it is worth the savings. Oh and you really need a line of sight to signal.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Remote is junk

    Posted
    Mfiscus
    • My Best Buy® Member

    I thought I was upgrading from the Roku I purchased in December after picking up a 4k TV. Although this "Premiere 4k" model of Roku does offer 4k, but it doesn't have the TV power or volume buttons I got on my cheaper HD Roku stick. How can you not have TV power button? After some reading, I guess I could pay another $20 for the Premiere 4k+, but I loose the DirecTV Now button for something called vudu, which I will never use. Became a Roku fan in December and now not a fan in January. How about some consistency?

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but limited remote

    Posted
    Gman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this Roku to use solely as a replacement for my Comcast Cable Box. Comcast recently increased the rental fee on their box to $13. I figured that for $29 on sale, that the Roku would pay for itself in a little over 2 months. The Roku enables me to utilize the Xfinity Streaming App adequately. The problem is the Roku wasn't designed to handle all the functions of a TV. Even going back to a previous channel takes several steps. For my purpose, it meets my needs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Streaming Device

    Posted
    rahrah12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My original reason for purchasing was for the Xfinity app. I wanted to get rid of any extra cable boxes. The Xfinity app works pretty well. Lose some of the cable search features and things but this being on a secondary TV is not a big deal at all. Have not had any issue streaming cable (or anything else). Roku was easy to set up and connect all of my accounts - Netflix, Hulu, Prime. My only real knock on it is the remote. It's not great. There is an app that allows the use of cell phone for remote which is an upgrade. I also had a universal remote that I wasn't using that I connected and it works well with the Roku. Remote that come standard is my only reason for 4 stars instead of 5 but I guess I could've paid more for one of the better packages.

    I would recommend this to a friend