Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 9758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the Premiere Streaming Media Player's ease of use, excellent picture quality, and its affordability. Many appreciate the device's streaming capabilities and compact size. While some users found the remote control to be less than ideal, the positive feedback on performance and setup outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 9,758 reviews
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    It works great for dorm rooms!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently purchased a roku for my college dorm room and am able to keep up with all of my favorite shows such as: Grey’s Anatomy, Riverdale, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy install & setup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Premiere model after having installed an Express on another TV. What I like best about the design is how unobtrusive it is. The narrow profile and the adhesive strip make for a neat installation and you don't need a shelf to hold it. I plan on getting one more for the guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this roku easy setup I’m looking forward to purchasing my next one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to upgrade my tv anymore!!! Love it. I watch tv all day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome 4k

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just wow. 4k quality is awesome. Easy to use. Value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome upgrade for anyone that has a regular roku or a roku tv that does not upgrade anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku streaming device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my roku devices! They have all the apps you could ever want. And the set up is as easy as plugging it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally can watch free Chinese dramas from TV. And I can watch KTSF Chinese news without an antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Money Saver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my home.. purchased one for every room and everyone is happy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every version improves

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to add a tv to the office. This has proven stable and great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value and apps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheapest way to get AppleTV plus on any older TV that supports HDMI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Enjoying it very much. Helps me sign in real easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It’s amazing and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to see power button and volume button. Works good

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Used Roku premiere.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the 9 rokus devices Bought, the inventory box # 6293217 came the open box and look that the device was used, in addition to the used and old cable, the remote control was without batteries seems to me very unserious of such a respectable company The Roku device was used because it downloads the Netflix application with the associated account daziegler2016, I do not sell used equipment as if that scam were new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second try

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has some serious issues. When I initially set it up it did a software update and stopped working. It fails to connect to the wifi after the update. I've bought two and they both are doing the same thing. I'll be returning them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    EXCELLENT ROKU OPTION

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku Premiere 4K streaming media player is an excellent option for adding Roku on existing television with HDMI compatibility. Plug & play set up easy to connect to WIFI. Picture quality crisp & clear. Navigation via remote simple & fast. Only negative to note: I could not program TV to turn on/off via Roku remote, but I think that had more to do with my TV than Roku device (which allows for conversion). If you already own a Roku product, you know, multitude of viewing choices it provides. If you don't currently own a Roku device, at mid-range price point, this product is an excellent option to start!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Roku 4k

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these. I have the rook Ultra, but was needing something for my mother and grandma that was easy to use and set up. This fit the bill perfectly. Has a very simple interface with large icons for apps. so easy to read and see from a distance. Controller is easy to use and they like the feel of it in your hand. My husband prefers a controller with buttons vs the Apple TV one where its a small trackpad type. (This is my preference.) Shows are beautiful in 4K. This tiny little unit packs a punch, and doesn't take up hardly ANY space. They all love them.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    A Good Budget Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for streaming on a budget, this is the Roku for you. The Roku Premiere 4K is fast and fluid although not as fast as my Roku Streaming Stick+. With an existing Roku account, setting this up for the first time is easy! It does 4K and works with WiFi 802.11n. It is very similar to my Streaming Stick+ but lacks some of its cool features like WiFi 802.11ac and voice control. So.......... If you're looking for a quick Roku fix and 4k compatibility, get the Roku Premiere 4K. But for an extra $20, you get a few more perks with the Streaming Stick+. Both have that Roku quality and are recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 6th or 7th roku device, not counting the integrated Roku on one of our TVs. This is my second "Roku Premiere". I bought the first one a little over 2 years ago back when it only offered 4K with no HDR and the unit was shaped much like the current Roku Ultra is now. I bought this Premiere to go with a 55 inch 4K tv that I use in our basement when I work out. I had the original Premiere device up on my 65 inch 4k TV in the living room. After using it for the first time though I have now moved it up into our living room on the bigger TV. Here is why..... When I initially started using it on the 55 inch in the basement I ran some Youtube videos that demonstrated 4k HDR from one of the TCL tv's. I was shocked by the increase in color saturation, brightness and dark levels. Now I have never had any complaints with the image quality of either of my two 4K Tvs but neither is HDR compatible (8-bit + FRC panel) according to the manufacturer. That is what made me so surprised by the performance on both tv sets with this new Roku Premiere. It most definitely added something to the image quality in those key areas. I have attached two demo images to illustrate what I am referring to with the HDR performance level. In every other area I have zero complaints with the Roku platform and with this particular version of it. I will continue to use Roku as my choice for streaming. P.S. I am going to buy another Premiere...the HDR image looks that good. ;-)

    I would recommend this to a friend
Sponsored