Customer Ratings & Reviews
- Model:
- 3830R
- SKU:
- 12035910
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Stick works well but customer service not helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku stick works well. This is our first experience with ANY kind of streaming. My wife has been streaming her favorite PBS Passport shows after making a donation to PBS. We really aren’t yet interested in paid subscription services like Netflix, etc. Having said this my only complaint is with the Roku service. My wife clicked on a “7 day feee trial” link for a Hallmark movie and Roku immediately charged my credit card for one month of Hallmark ($7.99 plus tax). Roku customer service wouldn’t/ couldn’t refund the charge and so my only recourse, if I choose to do so, is to have my credit card company dispute the charge. There’s no guarantees with a dispute though. What a pain for $8!! I did turn off the auto renew for Hallmark and removed my credit card from the Roku account (which is something I wasn’t able to do when I set the account up. It seems that a “free” trial should be just that… free. Kind of leaves a bad taste in your mouth as a first time user. Apparently others have had this happen to them according to an internet search.
I would recommend this to a friendBrand response from Roku Support
Posted .Hi Brian, thank you for taking the time to share your feedback with us. We understand how frustrating it can be when things don’t work as they should, and we want to ensure we fully understand your experience. Your concerns are important to us, and we’re here to support you. Please reach out to us at support.roku.com/contactus, and we’ll work with you to find the right solution. Our goal is to help you return to a smooth, enjoyable streaming experience. Thank! Elmer Roku Customer Advocate
Can’t go wrong with Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great simple streaming stick. I have purchased a few over the years and have never been disappointed. Very easy to use and a great value for the price.
I would recommend this to a friendWorth It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than expected. I have an old Roku tv and the apps were starting to run very buggy. I plugged in this Roku stick to a usb port and the apps are faster and the picture is far clearer than it was before.
I would recommend this to a friendRoku for tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ..easy to use and works well. Would recommend
I would recommend this to a friendRoku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best to transform my tvs into smart to watch youtube and netflix and more on my old televisions which i have 3 all with this roku stick. Thanks to this technology my family and i enjoy our favorite programs and movies very recommended
I would recommend this to a friendRoku Streaming Stick Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roku! Extra easy setup and great streaming!
I would recommend this to a friendSpectrum Internet Streaming Stick
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a Streaming Interface compatible with new Spectrum Internet Service - Best Buy associate hooked us up with this Roku Stick! Works perfectly!
I would recommend this to a friendRoku Streaming Stick boots up quickly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku Streaming stick is just want I needed to be able to watch Youtube TV, It loads extremely fast. Plus all the apps I need,
I would recommend this to a friendRoku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. Some difficulties with pairing with different devices. Came in handy when cable box wasn’t working.
I would recommend this to a friendGreat Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Roku sticks. This is the best streaming deal around, even better when it goes on sale. This is my 5th Roku stick purchase, and it never fails to give us many TV, movie, and news options.
I would recommend this to a friendNew Streaming user
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. We are new to streaming and wanted an option for an older tv. This is perfect. Easy to follow instructions.
I would recommend this to a friendWorks Flawlessly with my TV/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use on a TV we have in my bedroom. Set up was easy and it functions as desired. Always liked the Roku platform.
I would recommend this to a friendRoku purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Live the roku , easy to use and works with all tv's.
I would recommend this to a friendRoku stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The streaming stick works really well. very easy to set up. I actually bought 2 Roku sticks. I give it 5 stars.
I would recommend this to a friendRoku stick Plus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jeremiah always steers me in the right direction. Beginning with my tv purchase/antenna/and now my Roku. Top notch BestBuy representative. I send my friends to him, too!
I would recommend this to a friendFun viewing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and gives your Television a Great picture. This was a good purchase
I would recommend this to a friendMore than satisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was super easy to install and set up. It works constantly well, and makes me happy, too.
I would recommend this to a friendRoku instead of the cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good option instead of cable and I have an antenna to get local channels but I do like to watch movies. It was easy to set up and the instructions were clear. There are 2 options to plug it in, the TV or use the outlet. I tried the outlet and it didn't work and that could be because I was using a power strip but works fine in the USB port on the TV. An error messaged popped up about a HDMI error and the instructions to fix it was easy, unplug the Roku and TV and all worked fine. I do not have a smart TV so this is perfect and I only pay for a few subscription-based apps as I don't watch a lot of TV. Not sure if I will bring this with me as I travel as many hotels have smart TV's and I'm not in them long enough to watch TV. We shall see... Good price too...
I would recommend this to a friendLiving Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's working great. Have a hard time understanding the recording part of it.
I would recommend this to a friendRoku streaming stick plus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku Pro Series TV offers superior picture and sound, while the new Streaming Stick and Stick Plus provide affordable and easy 4K HDR streaming with improved remotes that now include voice and TV controls. The 2025 Roku Plus Series TV is highlighted as a user-friendly, high-value option for those who prefer Roku's media-focused interface over other platforms, though it isn't a top performer in the mini-LED market.
I would recommend this to a friend
