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Customer Ratings & Reviews

$79.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 972 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade after purchasing a 4K TV. It's easy to use and the remote lasts a long time before needing a charge. This is my 3rd Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped right away. Needed information and help deciding which to purchase. Very Satisfied with the help and the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great after all......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exciting to get the newest Roku ultra with its backlit remote and better Wi-Fi connection including Wi-Fi 6. I was very disappointed though because it only worked well on 1080 which is high definition. Whenever I would leave the screen setting on Dolby vision The Roku which smear the picture with bars of color running across the bottom of the frame. Kind of defeats the whole purpose of buying a Roku that advertises itself as Don't be vision and HDR 10 accessible.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Rick, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate roku

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku - Ultra | 4K/HDR10+/Dolby Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku - Ultra | 4K/HDR10+/Dolby Vision & Atmos Streaming Device Rechargeable Backlit Voice Remote Pro Free & Live TV - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Amazon 4k Firestick. Roku picture quality is better and the audio doesnt get out of sync like the firestick did. Really like the lighting on the remote keys and the find remote feature.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    ROKU gets an A grade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku, while not perfect, works better and easier than Apple's TV remote product. We will stick with Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Best Buy Employee

    Rated 5 out of 5 stars

    Excelent buy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Comes with rechargeable Remote so bo need to but more batteries

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice products. Super great employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as promised. Actually it works better than I thought. Very nice and all of your employees are so welcoming and very friendly and nice every time I go to Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    RobertB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the product. The selection was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grear. Wonderful servive. Thank you. Will be back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. Just as advertised. Worked with dumb and smart TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the Roku Ultra. It’s made a difference with connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Roku and remote work very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance; remote has new features compared to our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Rouku awesom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy and has a lot of features. Save on the equipment fee and buy this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is easy to setup, easy to use, works great, and produces a high definition picture if your television supports high definition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually have 4 Roku Ultra's. They're great, very easy to set up. They fall offline occasionally, but then what doesn't. Very good bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku: A Window to the World

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the access Roku gives us to TV programs. It is easy to use and we are exploring a whole new universe of streaming choices.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Super easy to use!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and having Roku has saved us so much money! The remote is very intuitive and I appreciate how it lights up and that it is also voice activated. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The only way to watch tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to watch tv and streaming channels. The product works very well and is very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ROKU is an excellent streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, apps easily downloaded. Very easy to navigate to channels, etc. ROKU is an excellent streaming device to add to your TV setup.

    I would recommend this to a friend