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Customer Ratings & Reviews

$79.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 970 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 970 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra has been awesome. Great picture quality, love the voice remote with a mute button. Has been a nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rechargeable remote in addition to the blue tooth capability for my headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came to my senses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku. Already had one in my bedroom for sometime. Decided to purchase another one for the livingroom. Saves me a lot of money, and I never run out of programs to watch. Hate that I spent so much money on other services before I came to my senses. Ha

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Voice is a Great Feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Voice prompts make it so much easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Exactly as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My preferred streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use my TVs streaming services at all. I use the Roku minimum ads easy to use. You can hook headphones up to the mobile app and listen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Roku's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own many Roku brand streaming devices including a couple TVs, highly recommend to anyone in need of a smart streaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Slight improvement compared to older version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older version (5 years old) and I can notice performance improvement but not significant. I like the new remote because it's rechargeable, backlit and lighter weight. Sometimes I have to click more than once for the Roku to respond and I'm not sure if it's a remote issue or Roku box itself. Overall it's a nice streaming box, it's worth it if it's on sale for $70 or $80.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi David, thanks for sharing. This sounds a bit unusual, and we're here to help. If you're having trouble navigating your Roku remote, try these steps: First, reset your Roku remote. Press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device. To learn more, refer to this link at https://support.roku.com/article/21303049528855#section-1. In addition, make sure that our device is running the latest software version. This will significantly enhance its functionality and provide access to the most recent features. Navigate to Home > Settings > System > Software Update > Check Now to verify. In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please look at our dedicated support article: https://support.roku.com/article/217288467. If the issue persists, let us know at http://support.roku.com/contactus.
      Thanks!
      Roku Customer Advocate roku

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it use it all the time able to watch all my movies and tv shows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Technology works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. No batteries required is a plus. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice job Roku!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job Roku! Love the rechargeable backlit remote. Quick loading, mostly plug and play. Includes cables. Easy setup. It works! Buy it, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ONE OF THE BEDT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best streaming devices that I have recently bought. The ROKU ULTRA 2024 is faster than any of the previous models. The backlit remote is great. Still a little weak on the voice commands but not really an issue with me.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Ultra good Roku Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could ask for in a streaming device. And an intuitive, easy-to-use remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First time streamer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time streamer - bought this for our RV and it was super easy and quick. Will probably add another to our house and ditch cable completely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku never fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the new Roku Ultra to go with my new TV. It provides great picture and sound to my steaming. I prefer Roku over the Fire Stick and enjoy the Roku Channel. This was a great purchase for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku model works great. We needed a new one and decided to go for the Ultra model. Easy set up because we already have a Roku account.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this streaming device for my parents living room tv since the google tv in the sony tv is lagging and it's excellent and fast. Use wifi instead of ethernet port for the fastest internet connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment. easy to use. I recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 2 out of 5 stars

    DISSAPOINTED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using my Sony Smart TV and my Dish Network Satellite Box to play the apps I subscribe to. However some of the apps would function better on one of these two devices than the other. Example --- For Netflix sources having Dolby Atmos audio the Sony Smart TV would play Dolby Atmos through the 5.1.2 speakers where as the Satellite Box would not but the Sony TV's remote has limited playback functionality. So, I decided to add a full blown streaming player to my system as a single go-to for playing my apps and the Roku Ultra reviews and write-ups suggested it has top notch audio and video outputs, a great remote, and excellent functionality in playing apps. I purchased and set up the Roku Ultra and agree on the audio and video outputs and its remote but its functionality in playing at least some of my apps is less than that playing them using both the Sony Smart TV and the Dish Satellite Box or on one of the two. Example --- In playing my Amazon Music Unlimited app on the TV or Sat Box the song choices display their audio quality and when a song is playing its track quality can be displayed. Not so playing the app on the Roku. I am back to needing to use the device that best plays any particular app. I wasted my money adding the Roku Ultra to my home theater setup for the purpose of doing so, but otherwise it is a very nice device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my not smart tv. Smart. So happy didn’t have to get new tv

    I would recommend this to a friend