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Customer Ratings & Reviews

$79.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 972 reviews
  • Rated 5 out of 5 stars

    Latest Roku ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Roku got to replace an old one I had it has Dolby atmos and Dolby vision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Roku Ultra 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku Ultra 2024 it is much faster than our old Roku unit. It is great for streaming TV we got rid of our cable box and use the Roku for all our TV needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! I like that the remote is rechargeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic ROKU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES, THIS PRODUCT WORKS REAL WELL, VOICE REMOTE IS A VERY HELPFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than the stick. Works very well and the remote is rechargeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile ROKU upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for us from a previous ROKU Ultra. It was definitely faster and integrated better with our Sony TV. Direct Ethernet connection is a plus for us. Far ahead of android smart TV system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku fir me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price, great service, associates are the best help at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku ultra 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new remote backlite keys the other great feature is it supports Bluetooth wireless devices like my headphones when I turn on my headphones, it switches the sound from the TV to my headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Fire TV stick to Roku and I'm sorry I didn't do it sooner! It's more user friendly and the quality is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Roku Uktra. All the latest technology makes my viewing experience more enjoyable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Improvement that is Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the upgrade from my older Roku Utra. The 4K and Dolby Vision capability is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product shows great picture many options for streaming different apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best version of their product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces a great image on the screen from color to clarity. It beats Apple TV on this. Apps do open faster on Apple TV but picture quality this wins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quicker Apps than my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough this because my TV was sluggish. (Even my 2025). Apps fly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the best. Don't let anyone talk you into a cheaper one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would give it 5 stars if it wasn't for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars if it wasn't for the price. It's fast and more responsive compared to my roku tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye Bye Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have got this a long time ago. We save $130.00 a month from dropping cable and we didn't even have Showtime or HBO.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Best Buy CS terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROKU unit works fine, as expected, but the customer service at Best Buy is terrible. The offer for "2 months free Apple+" has been impossible to access. No code provided by Best Buy; no Customer Service connection online or on phone. So they offered an enticement that is unavailable; no remedy to fix it. Very unhappy about that.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, we're sorry to hear about your troubles. Most customers will receive an email with an activation link and promotional code. However, if you didn't receive an email or are having other troubles, we recommend reaching out to Best Buy's customer support team directly. We hope this can be resolved for you soon and appreciate your support. Happy Streaming!
      Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    roku rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all I did was powe it up go to the websight and signed in and was ableto use on my trip top St. Louis Mo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Roku device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Roku devices. This one is by far the most superior of all mainly due to the processor it uses.

    I would recommend this to a friend