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Customer Ratings & Reviews

$79.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 972 reviews
  • Rated 5 out of 5 stars

    Better than the small stand alone Roku devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seemed to have the low power problem the smaller Roku units have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to use Bluetooth for sound and voice for commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Roku Ultra 2024 | 4K/HDR10+/Dolby Vision & Atmos Streaming Device Rechargeable Backlit Voice Remote Pro Free & Live TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No jack, no joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated 4 out 5 because the remote no longer has a headphone jack. I realize most people now have wireless headphones but I liked the option of also using wired headphones. Rechargeable back lit remote is awesome otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from the original model I had. Streams in great quality and is much more responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Love that you don’t have to point the remote at the device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the remote goes into some sort of sleep mode and has to be pressed a couple times to work again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Roku box, but way faster! Good way to get daily wire and charter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install responses right away no problems worked so well on one set I bought 2 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific remote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Roku devices. I've purchased one for each tv in our house and use the remote instead of the manufacturer's remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but having to log in all the time is a disgrace to access your subscriptions. Roku needs to address it.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there! We would like to know if this issue occurs throughout the channel. Please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is very important to us, and we’re eager to assist. Thank you! Elmer, Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Live Roku but stick with the stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated from just the regular 4K stick. Love Roku but this is overrated. Just buy the stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku all the way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great alternative to an Apple TV at a better price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful device, even more powerful than the steaming stick 4k. The only downside is it requires some table or dresser space. Still very good and comes with a pro remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut the cord.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product to save money on streaming video content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from previous version. Added Dolby levels. Particularly like the ability to use wireless ear buds instead of wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fully functional backlit remote with a remote locator and voice activation is a great advantage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service Amazon has better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was not delivered as stated in the description by a third party seller. It was a older model delivered. They apologized for the mistake asked if I want to return it. I Then went to Best buy to return and the store would not accept the return due to the reseller was not allowed at the store. Then I had return via UPS. Had to pay for shipping. I did get my money back but lost president day deal due to the mistake for the latest model. Customer service was poor at the store. They used take care of customers but now buyer beware. You may not get what you paid for. Not buying from Best buy again

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hello! Tanks for sharing. We understand how you feel. If you would like to share your experience with the store, you can contact their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will surely value your feedback. Thanks for choosing Roku. Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options. Love streaming channels. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku Ultra. I have a Roku for each TV. I love this newer one with the backlit option.

    I would recommend this to a friend