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Customer Ratings & Reviews

$79.99
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Comp. Value: $99.99

Customer reviews

Rating 4.7 out of 5 stars with 970 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 970 reviews
  • Rated 5 out of 5 stars

    Problem Solved!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having problems with our main TV in the living room (an older model) losing wi-fi signal. We thought it must be the age of the TV or something. A Best Buy associate suggested we try this Roku Ultra. After suffering with the problem daily, it has been about 3 weeks since we installed this Roku, and not a glitch since! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bad at First, Great at the End!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku devices for over a decade and enjoy their ease of use and price point. These have been primarily their stream sticks. I recently upgraded my television to a big screen 4k with a popular brand. So, I bought this new Roku Ultra to enhance my viewing experience. However, after a couple of days, the player began to stall and freeze after streaming for 5 or 6 minutes. After troubleshooting with Roku support it was clear I had a bad unit. No big deal these things happen from time to time. I returned the unit to Best Buy and the return was painless. I now have a second unit in place and all is well! The player's new peppy UI is obvious over a stream stick's and the Dolby Vision and Atmos is superb! I love it and Best Buy made my purchase and return smooth and I cannot praise them enough! Do yourself a favor and pickup the new 2024 Ultra!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Amazing Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the HDMI Roku devices for many years, and they are marvelous. But I just purchased the Roku Ultra for my 4K LG OLED TV. The first thing it did during the install was to raise the TV's levels to maximize my picture quality to match the capabilities of the Ultra. The latest research also recommends using devices like the Roku for streaming, because it will hold the WIFI signal and give the most reliable picture and sound quality possible without tiling, buffering or crashing. I highly recommend this top of the line Roku, it's well worth the extra cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great if you get the 4850x model.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased what I thought was the 2024 version of this Ultra a year ago and found out it was only the 2022 version. The 2022 version had a micro usb for charging and the 2024 a c type charging connection. Also the 2024 is twice the processor speed. It is much better Than the 2024. make sure you get the 2024 version which is the 4850x version. Also the older version which looks the same ran hotter on 4k content. The 4850x seems to have corrected that problem with the better processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were blown away by the ease of connecting all our apps to the Roku It does so many things for us such as turning TV off and on or putting close captioning off or on I’ve never seen anything connect so quickly It out gunned anything we’ve used before

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    An incredible streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is one of the best streaming devices in the market. The interface is easy and effortless and intuitive. The channel lineups seem to follow logical sequence. I love the speed through which you can find what you are looking for. The newest update was a great improvement and well designed. The only from I have with the box is that my LG OLED remote control does function with the box. Therefore I have to switch between remotes. However I do recommend Roku as great alternative to Apple TV and others.The Roku Ultra is one of the best streaming devices out there. The interface is super easy to use and intuitive. The channel lineup seems to make sense, and you can find what you’re looking for really quickly. The latest update was a great improvement and well-designed. The only downside is that my LG OLED remote control doesn’t work with the box, so I have to switch between remotes. But overall, I highly recommend Roku as a great alternative to Apple TV and other streaming devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very good streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is easy to use packed with pictures the Dolby vision and Dolby Atmos are really good on that. I would recommend this unit over anything in fact it’s just almost as good as my Apple TV is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect device for streaming easy to use and easy to hook up

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Potential but flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to love this. And it is great on a few counts. I namely got it to supplement my Apple TV 4K for the audio pass through feature. This works flawlessly. The backlit rechargeable remote is also fantastic and I find it more ergonomic than the aluminum ATV remote. But even though both are WiFi 6 compatible, and we have an excellent Asus WiFi 6 mesh network, its WiFi stability is nowhere near as solid as the Apple which has never disconnected once. The Roku disconnected a total of 5 times in the 8 days before I gave up and returned it. I know Ethernet is the ideal way to connect this but it’s not possible in our home, so if you want great WiFi, unless you’re super close to your router, this may or may not cut it. It sadly did not in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on an old TV in a customers boat! Easy Install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    exactly what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same Roku you know and love with a little more performance and the rechargeable control is clutch. Been about a month and haven't had to recharge yet.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Nice 4K Streamer by Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Roku Ultra (2024) unit because my Roku Streaming Stick was failing due to overheating issues. It was easy to set up and allowed for easier placement. The new remote is rechargeable, so no more looking for spare batteries. Definitely more responsive than the Roku 4K Streaming Stick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Streaming Option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It improved my picture quality. Great selection of default services. Finding it easy to set up and to use. Like the backlit remote. I liked the Ultra so much I bought a sound-bar Roku for my office TV. Really improved the sound and picture on that TV.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Roku box got rid of our Smart TV buffering issue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been ramping up our streaming service in order to get off our cable. Our new smart TV was buffering a lot, so we bought this Roku device to minimize that. Works like a charm. Fairly easy to set up and no buffering issues since we installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Speed

    Rated 5 out of 5 stars

    Ultra Roku is wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ultra Roku. Lights up when touched, voice activated and extremely fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Streaming device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like it, after we set it up my wife decided to get a smart TV which we purchased from best buy a week later. gong to be set up by the Geeks on Tuesday. going to use this device on my grand daughters TV. Great device for steaming and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed a quality streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a friend who owns Roku devices recommend this to me. Speed and flexibility to support the apps I needed plus support for 4K to match new OLED TV I recently purchased. Rechargeable remote needs no battery. Built in wifi excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it, but beware of the purple haze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this to replace our older Roku Ultra that suddenly died after around 3 years of use. Initial set up was easy, however, a few days afterward there was a purple shade to the TV picture. Had to reset the Roku multiple times, including unplugging both the Roku and the TV before the picture returned to normal. After a month, the issue has not happened again. We really like the simplicity of the Roku interface and the consistency of having the same for all TVs in the house. Hope the new model Ultra lasts longer than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the backlit remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so I decided to upgrade my 2018 Roku Ultra. I noticed no difference in performance or picture or sound... However the backlit & rechargeable remote is a game changer for me. That made it worth it to me. My 2018 Roku was heavier and seemed better quality and the new one seems light and "cheap". But I've mounted my Roku to the back of my tv - so the lighter material is actually better for that. I absolutely love the Roku platform, any and all apps are available. I wish Roku would make some high end TVs so we consolidate everything!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    BEST THUS FAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku's rechargeable remote is a game changer! The thing I've hated most about Rokus is having to constantly change the batteries in the remote. Now waiting for the A.I. version that allows you to communicate between apps! Would recommend and buy again!

    I would recommend this to a friend