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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2135 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Ultra 2022 for its ease of use, excellent picture quality, and the convenient rechargeable remote with voice control. Many appreciate the device's strong performance and straightforward setup. While some users noted the price point and occasional memory limitations, the positive feedback on usability and picture quality significantly outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,135 reviews
  • Rated 5 out of 5 stars

    Roku Streaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is good player can watch all streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool.................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started reading directions on how to hook it up and info on Roku. I'll rate it after I use it. So far i'll give it a 4 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm love it blah blah blah blah blah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many of these and they all work wonderfully

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not stay connected to internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 weeks, Roku Ultra stopped maintaining its connection to the internet. In the middle of a program, it would suddenly lose its connection. Tried both Ethernet and WiFi. Same result. It's in the trash bin.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ROKU review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. The only downside is the ancient remote technology. A SMART remote would be a major improvement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioned 4 days after return window closed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malfunctioned 4 days after the return window closed. I'm back to using my older device that needs to be rebooted every day at least once and must now deal with manufacturer I guess. Sigh.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LADENED WITH ADS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has ads plastered every 10-15 minutes. Either pushing their sports channel. Hate sports. Or pushing ads about some witch show. Have absolutely no interest in either. Some other channels shovel Viagra ads or other drug ads. Sometimes 4 or 5 ads are played then watch 5 minutes of the show. For a 30 minute show plan on 1.5 hours of ads.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My 8th Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will take some getting used to the usb charging over batteries, as with past models. This is my 8th Roku, so I am hooked. One problem I have experienced, is the occasional desire to it wanting to re-boot. (not certain that this is due to the app being used, in this case: APV... mid-viewing, or long-term use - being on for so long) time will tell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up alot of programs but after a few days the sound went out. Went back to the old Roku.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Not what i thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to put extra memory and nothing works not worth the money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too many problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound goes out and you have to restart theRoku over again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No sound. Sound drops when switching devices

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using Roku devices in 2015. I'm done with them. This Roku stops outputting sound if I switch to another input and don't use it for a couple hours. Have to cycle power on the TV to wake this up. Happens multiple times a day. RCA cables always work; why is HDMI so hard to get right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paper weight after just 12 days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after just 12 days and when requesting support it reflects that I have none on Roku's support website. Dead remote batteries already also. Good thing I have total tech support and can get a refund and avoid this brand altogether in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective after 3 months, no one wants the blame. All expect you to buy the extended warranty....is this because they know the product will become defective ? Not impressed, especially after seeing the defective remote posts and issues...what happened to quality products and companies behind the product ??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Rechargeable battery, Remote control

    Rated 5 out of 5 stars

    Greatest investment ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason that I bought this unit was that it could be hard wired to my router. I have other Roku units but where I have my TV there are several walls and sometimes the show stops because of buffering issues. Now I do not have to worry about this problem any more. Now the other thing is I save $160 a month by dropping my cable box for the TV and just get what I want to watch on the internet through streaming on the internet. Two other factors to point out is that I can just use one remote now to control the TV and Roku device. The Roku remote can turn the TV on and off and control the volume. I have not tried the voice activated feature yet nor the silent listening. The sound is fantastic compared to the speakers on the TV. It has lasted over a month on a single charge (shows 80%), (You can check the status of the remote charge).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Either defective or just bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many errors. Keep getting HDCP errors and with certain configurations the audio is delayed by seconds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why did I buy?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device isn't as good as the Roku device with speakers ( one step up) I keep getting error mesages from this unit. I have reset it and it still seems to not function properly. Buy the unit one step above this as you will be totally satified.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi MistaJ, we're sorry to hear about your experience and we're here to help! It sounds like you may be experiencing an HDCP error. On our Support site, we have a helpful article and video tutorial to help users rule out the possible culprits here: https://support.roku.com/article/208755468.

      If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist you directly. We look forward to getting you up and streaming!

      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Unreliable hardware

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 9 months - no output signal. This is the 3rd Roku product that lasted less than a year. Time to try a different brand.

    No, I would not recommend this to a friend