Customer Ratings & Reviews
- Model:
- 4802R
- |
- SKU:
- 6499377
Customer reviews
Rating 4.7 out of 5 stars with 2135 reviews
(2,135 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Ultra 2022 for its ease of use, excellent picture quality, and the convenient rechargeable remote with voice control. Many appreciate the device's strong performance and straightforward setup. While some users noted the price point and occasional memory limitations, the positive feedback on usability and picture quality significantly outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great New Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new updated Roku device. With our work schedules the ear plugs work great, the sound is like being in the movie theater.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Roku streaming device on market today, Roku Ultra 4K model 4802 2022 model. Rechargeable remote is great saving batteries
I would recommend this to a friend Rated 4 out of 5 stars
New Roku Ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than black-outs when selecting a show, works OK.
I would recommend this to a friendRated 4 out of 5 stars
Rokool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eliminated buffering for 2018 samsung TV with crappy internet service
I would recommend this to a friendRated 3 out of 5 stars
Roku 4K unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not seem to handle TV setup changes well. Had to disconnect HDMI cable and restart Roko to resolve. Does not work smoothly with YouTube segment auto start.
I would recommend this to a friendRated 1 out of 5 stars
Conflicts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product and probably works well for most people and most applications. However if you are conecting this directly to your AV reciever there is something to consider first. This will only work if you turn off your HDMI control on the reciever, if so equipped. Otherwise once the ROKU goes into sleep mode, and you turn it back on, the reciever comes up with a “no decoder detected “ message and you get no sound from anything. You will need to re-set the receiver to factory settings, and then restore all settings you made previously. And then be sure to turn off the HDMI CONTROL or you will have repeat this sequence. I like my HDMI Control so I switched to an Apple TV. No issues there.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent purchase! Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Newest version seems to be a little faster or smoother. Love every new version that Roku produces.
I would recommend this to a friend Rated 4 out of 5 stars
Roku still best streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it's job. Far better than built in TV streaming.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent streaming device!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Roku its the leader on this, I am very happy with the quality and performance of it. Great value!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
roku is king
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what can you say one of the best streaming devices hands down with a wired connection very fast and easy to use
I would recommend this to a friend Rated 4 out of 5 stars
Roku
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Roku device…………………………………………………………………….,,,,,,,
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Roku. It is easy to hook up and use. You can get as many channels as satellite or cable for less.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Best in class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silky smooth responsiveness (over wifi) and awesome remote. Only regret is not switching to Roku earlier!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roku Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, clear instructions, and working as described. rechargeable battery in remote a plus.
I would recommend this to a friend Rated 4 out of 5 stars
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup. Annoying. Too many steps to get this done.
I would recommend this to a friendRated 4 out of 5 stars
Roku device is great, rechargeable remote not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have many Roku devices in our house…for every TV we have a Roku device connected to it. This Roku device would be better if it wasn’t for the remote that you have to recharge. I purchased 2 Roku devices, out of the 2, both remotes are having issues. 1 remote would not charge and the other remote is having an issue with controlling the TV. If we didn’t have the remote issues I would rate this product 5 star. I did contact Roku about the remote that would not charge and they sent me another remote, but with the other remote acting up I have no confidence in the rechargeable remotes. I wish Roku would go back to the replaceable battery remotes.
I would recommend this to a friendRated 3 out of 5 stars
WORKS GREAT, BUT...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but when it goes into sleep mode it will not wake back up. I have to unplug it to get it to turn back on. so I turned the sleep mode off. I really wish I could use the sleep mode. this was one of my complaints about the earlier models.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Everale, thanks for taking a moment to share your feedback with us. We have a solution for you that should help! Navigate to Settings, System, Power and disable the auto-power savings feature. This should allow you to use your sleep mode as designed. Learn more in our FAQ article here: https://support.roku.com/article/6306527767575.
Happy Streaming!
Roku Customer Advocate
Rated 5 out of 5 stars
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system. Great for my older TV. This is a good option when you don't have a Smart TV.
I would recommend this to a friendRated 1 out of 5 stars
Not working out of the box with multiple problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a long-time Roku fan and I bought this to upgrade my 2019 Ultra, which unfortunately started freezing and resetting itself a few weeks ago. Out of the box, sound was cutting out when streaming from any channel (Netflix, YouTube, Hulu, Disney, etc). I tried multiple cables, but the problem persisted. In addition I was unable to stream Disney+ reliably. Intermittently I would get low quality video at 2.5mbps when my internet connection was fine, pauses every 30 seconds, and "content not available in your region errors". The previous Ultra was fine except for the occasional freeze and reset. I replaced this with an Apple TV 4K and it streamed the same movie at 17mbps, no freezing, and none of the other problems.
No, I would not recommend this to a friendRated 1 out of 5 stars
Super Let Down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually do not write reviews but I felt I should save someone a big headache. I have always used Roku and bought this device because of the ability to use my headphones through the remote which works great. The downside is this device literally crashes hourly on so many apps. Philo, Frndly TV for example. It will just go black and reset after trying to access a channel. Sound goes out on channels on prime tv and you will switch to a new show and your screen is black with the show in the corner in a small square. Reset the device and all this is fixed. Give it about 1 hour and its doing the same. I am really let down with this device, and I can't even take it back. Maybe its the apps that are the issue, but looks like Roku could fix this. I even did a factory reset on this device and still had the same issues. HBO max would not even open sometimes. I really hope Roku fixes this. As for your purchase, I would deeply heed my warning. Take it back the moment you have issues, or you will regret it.
No, I would not recommend this to a friend











