Customer Ratings & Reviews
- Model:
- 4802R
- SKU:
- 6499377
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Ultra 2022 for its ease of use, excellent picture quality, and the convenient rechargeable remote with voice control. Many appreciate the device's strong performance and straightforward setup. While some users noted the price point and occasional memory limitations, the positive feedback on usability and picture quality significantly outweighs these concerns.
This summary was generated by AI based on customer reviews.
ROKU for streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is a great streaming device and I am able to watch international news which is not available on my cable.
I would recommend this to a friendGreat streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The go to streaming device. Works well...needs advanced set-up versus plug & play to get most out of device.
I would recommend this to a friendPerfect for my 2nd home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have internet only at 2nd home. This Roku works perfectly for me to get just the movies and shows I want.
I would recommend this to a friendNot so good Roku, not so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not one of the best Android streaming box there is. It’s lagging, slow, and the audio kept cutting off. Also it sounds too low. I tested this against Verizon’s TV streamer box, that one? It’s better. I returned this thing after one day of playing around. It’s not for me.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate
Minor issues w/the Spectrum app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is very good, except every so often, the remote won't change the station when using the Spectrum app. This is most likely an issue with the app and not the Roku unit itself though.
I would recommend this to a friendPoor Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used a Roku Premiere before with no problems. When I got the Roku Ultra, it glitched constantly and had to be rebooted almost every time I used it. I returned it. It was terrible
No, I would not recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great streaming device. You can used wireless headphones with the Roku, wired headphones for remote.
I would recommend this to a friendRemote pairing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good with one remote but cannot pair extra remote with Roku
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for taking a moment to share your experience with us. We're here to help. If your Roku remote is working, but you want to pair a new remote, you can press the Home button on your current remote and go to Settings > Remotes & devices > Remotes > Set up a new device. Then, press the pairing button on your remote and follow the on-screen instructions. If you have questions or concerns about your Roku, please don't hesitate to contact us at support.roku.com/contactus. Thanks, and Happy Streaming! Roku Customer Advocate
Disappointment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long both of my devices require restarting one day or two to work properly but one of them get's stuck and restarts on it's own everytime I turn it on if it doesn't I'll will still have to do it manually because it will not work properly. Fyi this devices have lagg and referring to connectivity but the device itself and that's one of the reasons that constantly has to get restarted.
No, I would not recommend this to a friendRoku ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our second Roku box. The first one works great needed a second one for the second room
I would recommend this to a friendLove Roku!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a Roku user. I was just upgrading. This model performs very well.
I would recommend this to a friendRoku Ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well. Wish it had a reset button. Headphones not really needed.
I would recommend this to a friendGreat tool and makes any TV smart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool, and has every app you could possibly want. Will make any tv smart.
I would recommend this to a friendRoku Keeps Shutting Off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product keeps rebooting itself. Tried new cables, another new Roku and even went as far as trying a new tv. I used Roku for many years without any problems
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for sharing. We appreciate you doing a troubleshooting to fix it. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate
Roku remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it, setup was real easy, happy with the selection of programs
I would recommend this to a friendJunk remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote lasted a few days past a year. I’d rather have replaceable batteries than a rechargeable remote.
I would recommend this to a friendRed Rock Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We conducted a civil family conference about the what’s and the other what
I would recommend this to a friendBest Roku of all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Roku out there. Has wired network plus wireless plus optical output.
I would recommend this to a friendImprovements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned a roku and like the upgrade much better especially voice recognition
I would recommend this to a friendROKU is Excellent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Like very much better than the equivalent Apple unit.
I would recommend this to a friend