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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 698 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 698 reviews
  • Rated 5 out of 5 stars

    The remote they should have started with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same remote, but with backlighting! I never understood why they did not have backlit buttons, and I hate that I need to buy a new remote to get them. However, I am thrilled to have the backlit buttons now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Voice Roku remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great remote, especially for people who tend to lose it. It is easy to hear, and the beeping continues until you usually find the remote. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku remote review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, it instantly blended with my existing unit. i love the find me feature and the charging via C port is a dream. I also love the weight of the remote, small weighty and fits my palm well .,.,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backlit Roku remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backlit remote helps in the evenings even in the daytime it lets me know which remote goes to which TV since it's the only backlit Roku remote I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku rechargeable remote with back lighting.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine after setup and it’s nice to have it as rechargeable and not battery charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better gripping (no more slippery surfaces)Pleas.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better protection from potentially damaging droppings,No More slippery surfaces that lead to dropping device, add better grip characteristics to remote.Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The voice command feature works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I purchased this remote and even as we speak, this remote has proven to be worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update for Roku.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update that brings backlighting and usb-c to an already great remote. Do wish they would have left two programmable buttons, but otherwise exactly what I was looking for. Wish it was a few dollars cheaper though. Hopefully they make this remote standard going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights up and works better than my old roku remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote, gets the job done, easy to connect as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku dog toy?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product! my dogs love them so i have to keep replacing them..lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice remote!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great remote and my order came pretty fast thanks best buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better remote then the one i had....better than the battery operated

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VOLUME CONTROL ISSUES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced old remote because of problems with the buttons.upgraded to this love thats its rechargeable Buutt...the volume buttons have to be pressed multiple times to respond

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Erby, this doesn't sound quite right and we'd like to help. Please contact our support team at https://support.roku.com/contactus for further assistance. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Roku remote is not working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this control June 10 we are in September 23 the remote is not charging and I can’t return this device

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Yarisa, we are grateful you brought this matter to our attention. You need help with your remote's functionality, precisely its charging capabilities. Have you tried using another USB cable or adapter to charge your remote? Or have you tried using a different power outlet to check if it works? If so, you can visit us online at http://support.roku.com/contactus so we can better understand the issue and find out the reason behind this challenge.
      We're here to ensure you enjoy a seamless streaming experience!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Fantastic Roku Device Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a while with my older streaming stick and it has been flawless. The battery life is incredible, the voice response is excellent, the USB C charging is great, and the backlight is most welcome. This is a highly recommended upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over the old remote. Rechargeable. The keys work without fail, whereas both old remotes would intermittently fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Roku Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new remote control. It is easy to use, the light up feature is so helpful and the battery life is amazing. I may buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog ate the first one. Something good for the non-tech person. No batteries, sets itself up and pairs with the television, keyboard lights up. What's not to like about this little jewel?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku supe remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement remote with lots of extras. Voice control helps you ping your misplaced remote, never lose it again! Awesome backlit numbers so it’s easy to see in the dark. The best feature is the ability to recharge the remote’ via usb c. Fast, long lasting charge and no more buying batteries! Highly satisfied. Highly recommended!

    I would recommend this to a friend
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