The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 708 reviews
Rated 5 out of 5 stars
Great remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had issues with the factory received remote . So I ordered this remote and boy am I glad I did. I haven’t had one problem with this remote since I bought it 3 months ago. The rechargeable battery last a long time and recharges fast. The voice option makes it even easier to find your choice also cut down time typing in what you are looking for.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m so glad to have purchased this item. The lights on the remote makes it easier to see the controls. The charge lasted a month. I brought it on 9/24 and charged the controller 10/31.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a remote. It does what remotes do. I use it to control my Roku TV. Haven't had any issues with it, which is good. I do like the backlighting feature whenever I touch it, so I guess that's something. lol
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works absolutely flawless..turns on my TV and NOW can be re-charged via a USB-C cable like ALL my laptops, cell phones, etc. It even has a back light and I no longer have to hunt for AA Batteries. I love things that simply work!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have two issues with these particular remotes. The first is the backlighting. If you're the type of person that holds your remote while watching TV (and isn't that the majority of people?), then you're probably going to have the same issue with the backlight CONSTANTLY turning on and wearing down the battery. I find that I have to recharge the remote every 10 - 14 days. And it's not exactly fast charging. On the upside you can at least use the remote while it's charging. I'd rather have a key to press that will turn the backlight on as opposed to having multiple macro keys that I never use.
The second issue is with the keys. I ordered this replacement remote because the one that came with my BRAND NEW Roku Ultra required a hard and exact press of the directional (up,down,left,right) and enter keys. If you did anything other than a hard press it wouldn't work, but instead of repackaging everything and sending it back I just ordered a replacement. It worked much better at first, but has now begun to have the same problem. It's beginning to require a hard press of the keys.
Hi there, thanks for sharing. This sounds a bit unusual and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Rated 5 out of 5 stars
Thank you
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Well I do think it’s was just a little spiny but for the price but it will work just fine and easy to set up
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote works great. The advantage of buying at Best Buy was the customer service. A gentleman helped me out with the purchase which took the guess work as to if it would work with my SONY TV. When I went to purchase from AMAZON it didn't make it clear if it would work with a SONY & I had to send them back to AMAZON. Very please with the remote & the customer service at Best Buy.
Hi Tommy! Thank you for choosing Roku and for sharing your thoughts about our product. While the Built-in Headphone Mode is only present with our Roku Voice Remote Pro (RCS01R), you can use the Roku Mobile app to listen to streaming content through headphones connected to a phone or tablet using Headphone Mode. More information can be found at https://support.roku.com/article/217478308. Your feedback is important to us, and we will certainly pass this along to our product team. If there is anything we can assist you with in the future, please don't hesitate to reach out to us. Happy Streaming! Jessica, Roku Customer Advocate
Rated 5 out of 5 stars
Voice Control Remote Good for Boomer Parents
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my parents to replace the one they lost. It’s actually great because it has easy to use voice controls and they are confused boomers so all they have to do is yell at the remote and it shows them their programs. It’s perfect.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy to install & connect. Seemed like this would be more complicated with additional steps but went fast and the Roku TV actually did most of the steps for us. Even better! Lights up great at night.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Remote works well and I no longer need batteries. The charge seems to last a long time. I like the voice text and the backlight for the buttons as well. It’s a good upgrade from a standard remote.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product worked well I didn't even have to program it to my TV. It worked right out of the box. I love the fact it is rechargeable it makes it really convenient.