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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 79 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers appreciate the 14-Sheet Crosscut Shredder's excellent shredding capacity and relatively quiet operation. Many also highlight its ease of use, compact size, and strong performance. Positive feedback also mentions the sleek design and competitive price. While some minor concerns about jamming were noted, these appear to be infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 79 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Jamming

    Rated 5 out of 5 stars

    Royal 14 sheet Crosscut Shredder does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this $200 Royal for roughly $158 somehow, and thought it was a great deal at Best Buy online. Delivered a couple days for free, plugged it in and started shredding. This thing is QUIET! My Fellowes 11 page shredder jammed and died on me, and this thing is ten times better. Has wheels, and the drawer slides which is a much better design than the Fellowes shredder that rested on top of the catcher. So far no jams, and I can't speak highly enough about how quiet it is when it's shredding. Highly recommended!

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello Chuck, you have a great machine there, happy to read you enjoy using it as much as we do. Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Good shredder for SOHO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It's a very good shredder, not quite as large as the FELLOWES it replaced. However, that is actually a good thing. Two reasons, first, it takes up less space, and second, I no longer need to put the bags into the Catch Bucket before I use it, I simply pour the stuff from the Catch Bucket into the bag. Much easier. Also, one nice feature is it's a very quiet machine as well. I have to admit that I was unpleasantly surprised that the FELLOWES failed so quickly after the warranty. I do like this one quite a bit.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello JackD,
      Thank you for taking the time to share your positive experience with our shredder! We are thrilled to hear that you are satisfied with your purchase and that it has met your expectations.
      At Royal, we strive to provide high-quality products and excellent customer service, and we are glad to hear that we have met your expectations in these areas.

      Thank you again for choosing our shredder and for sharing your feedback. We hope to continue to provide you with the best products and service in the future.
      Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Shredding capacity, Size

    Rated 5 out of 5 stars

    Royal 14-sheet Crosscut Shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old royal 14 -Sheet Crosscut Shredder with this one. It is shorter and works great like my old one did. I am very happy with this new shredder.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello Sandyc, Thank you for your review! We're glad to hear that our Royal 14-Sheet Crosscut Shredder is working well for you and that it's a suitable replacement for your old one. We take pride in offering high-quality shredders that meet the needs of our customers, and we're happy to hear that you're very happy with your new shredder. Thank you for choosing Royal! Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Royal Shredder - Best I've had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shredderm crosscut + shreds CCs; does handle 14 sheets at a time. I've purch many shredders over 20 yrs, none seem to last more than a year (I heartily use shredders). This one has been wonderful, would purch for family, but this model difficult to find.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Shredding capacity
    Cons mentioned:
    Jamming

    Rated 5 out of 5 stars

    Royal Shredder wins again - Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this shredder is quiet, fast working and cuts through all that junk mail and personal documents you need shredded. The Royal brand is a very good quality item and is powerful enough to get the job done. It has no jams, unless you forget the pullout storage bin and empty it. The item is priced right for quality product.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello RobC, we really appreciate your detailed review. We are pretty sure it will help many other users. Thanks for sharing and trusting Royal.
      Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get's the job done. Small but mighty. Great price, too!

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello ChristiyMack64, great to hear that you're happy with our shredder! At Royal, we take pride in producing high-quality shredders that are both efficient and affordable. We're glad to hear that our shredder was able to meet your needs and get the job done. Thank you for choosing Royal, and we hope to continue providing you with top-notch shredders in the future! Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Noise level, Shredding capacity

    Rated 4 out of 5 stars

    Very good shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this shredder to replace one that just quit. I wanted one with a drawer so I would not have to lift the top off. We had several years of bills, checks and tax information to shred so it meant continuously feeding the machine. I am very pleased with the job it does. It is very quiet and efficient. I would have given it 5 stars but unjamming it the few times I put in too many sheets was a little bit of a chore because there was not enough paper left to grab to pull it out. I did not count out the pages I was feeding and found folding a few was easier and faster than putting in several full pages. It chewed up credit cards and staples easily. Just remember, no chips!! It never overheated and I got tired before it did. All the paper is shredded for now. I am pleased.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Thank you MarciN for your full detailed review. You have a great machine there. Thank you for sharing your experience. Enjoy it and keep shredding! Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Royal - 14-Sheet Crosscut Shredder - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best shredder I've ever use & its really easy to clean unwanted private documents.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Great quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good shredder to a long time. This was a great buy and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Shredding capacity

    Rated 5 out of 5 stars

    Good product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased I read reviews regarding this product and after using it I ha e to say it does what is meant to do. It's quite but eats up paper pretty quick. It works for when you have to dispose of documents every now and then I do not use it daily. Hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Shredding capacity

    Rated 5 out of 5 stars

    Great shredder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shredder! Sleek design, nice easy in and out bucket and cuts great! Recommend!

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Thanks for choosing Royal Diva, we really appreciate you took your time to share your feedback. We are sure it will help many other users. Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Professional Grade Shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder quietly and competently has eaten everything I have put through it. The only thing I haven't tried is the capability to shred a CD... Wait a minute.... Where is that Kanye CD? Oh there it is and here it goes into the slot. Okay that worked flawlessly. This is a great tool for music lover's everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Shredding capacity

    Rated 5 out of 5 stars

    GREAT SHREDDER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUIET, FAST, STRONG EASY TO OPERATE, SHREDS MULTIPLE PAGES WITH NO PROBLEM

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello JOHN, thanks for sharing your experience. Keep shredding. Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Shredding capacity, Size

    Rated 5 out of 5 stars

    I’d recommend this product…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I haven’t fully texted it out but after a week of regular use I haven’t had any issues. I like the size, strength, removable paper can, and the option to forward/reverse to get things unstuck.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello BestBuyBobby, we love when our users become fans of our products, that's our goal and we really thank you for sharing it. Keep shredding. Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Noise level, Shredding capacity

    Rated 5 out of 5 stars

    A good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good shredder. It cross cuts, can take several sheets of paper at once and will shred credit cards and cd's. It runs quietly and is well worth the money.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello roxannespop, thanks for sharing your feedback. We are happy to read you had a good experience with your new Royal shredder. Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Noise level, Shredding capacity

    Rated 5 out of 5 stars

    I am very happy with this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of shredding to do. Had a 5-sheet shredder and it was slow going. Bought this one to finish the project. Much more quiet than my old one and made the job much quicker!

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Thanks Princessdiowa for trusting Royal, we are glad your new shredder met your expectations. Royal Support Team. royalconsumerinformationproduct-connections

  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder is the BEST I've never owned. It's very quite, fast, accepts many pages, & it has wheels that move very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder looks great and works great. It is very easy to clean due to the removable bin. The noise level is decent. Paper is shredded to thin strips. Credit cards also work well.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello npat3 thanks for your full review of your new Royal shredder. Royal Support Team royalconsumerinformationproduct-connections

  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service from everyone involved. I will always keep my account with best by

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Shredding capacity

    Rated 5 out of 5 stars

    Shredder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shredder. Runs for hours without any issues. Can do multiple sheets at a time.

    I would recommend this to a friend
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