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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers appreciate the 14-Sheet Crosscut Shredder's excellent shredding capacity and relatively quiet operation. Many also highlight its ease of use, compact size, and strong performance. Positive feedback also mentions the sleek design and competitive price. While some minor concerns about jamming were noted, these appear to be infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-79 of 79 reviews
  • Rated 5 out of 5 stars

    Best Shredder Out There

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand. Royal was the brand we replaced this one with. We have had for many years and is just now slowing down.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello Kathleen, thank you for trusting Royal again, we are glad to see loyal customers, it helps us keep improving. Royal Support Team royalconsumerinformationproduct-connections

  • Rated 5 out of 5 stars

    Best choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend got a Royal shredder that she has used for many years. I decided to get one for myself since it works so well.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 3 out of 5 stars

    Mediocre Shredder with High Capacity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as great as other shredders out there, but it has the capacity of a small trashcan. Just don't try to shred anything more than 5 pieces of paper at once, and you're golden.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few shredders in the past few years, so far, this one is great. It's quiet and fast. The wheels are a plus!

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello compactpower, small details like wheels can play a big role on the day to day use of a shredder, don't they? Thanks for sharing your feedback. Royal Support Team royalconsumerinformationproduct-connections

  • Rated 4 out of 5 stars

    New Royal Shedders Vs. Old One’s!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of a Royal shredder. In comparison to the one I purchased eight years ago, this one is slow. It’s a fourteen sheet shredder like my old one; but it’s slower. No other complaints.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello 1DocDirt, we are happy you chose us again for your personal shredder. Which model did you have? Royal Support Team royalconsumerinformationproduct-connections

  • Rated 5 out of 5 stars

    Quite and Powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent shredder. One of the quietest shredders with the most power that I have used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job needed but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality shredder, has wheels to move around easily; and the basket at the front is easy to unload and dispose. Mine seemed to have broke early as unless I turn it off completely, it will continue to 'shred' even if there is no paper in there to trigger the shredder. Mildly annoying, but not the end of the world and still does the job I paid for.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello CBA14, as described it seems to be a defective unit. We would be glad to help you, please, call us at +1 908-864-4851 Ext: 6633
      Royal Support Team royalconsumerinformationproduct-connections

  • Rated 5 out of 5 stars

    Really heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that it has a fan motor to keep it cool while running and has 60 min. use time.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      We are happy to hear you had a great experience with your shredder and we really appreciate your comments on it. Keep shredding!
      Royal Support Team royalconsumerinformationproduct-connections

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I just use it for anything with my address on it and receipts.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello Patty, thanks for trusting Royal, do not worry if you suddenly happen to have tons of paper to shred, your new Royal shredder will be able to handle them. Royal Support Team royalconsumerinformationproduct-connections

  • Rated 5 out of 5 stars

    A cut above the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and easily cuts through anything you throw at it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for shredding

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this product but only for small amounts of shredding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Royal is a good shredder.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been excellent! Time will tell I’m sure.

    I would recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello JHB1, thanks for trusting Royal, we wish you a long shredding with your new machine. Royal Support Team royalconsumerinformationproduct-connections

  • Rated 4 out of 5 stars

    Excellent shedder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy, but otherwise a good product. Disposal of shedding is easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crosscut Shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to struggle with any load over four pages or envelopes. Does get the job done but not what advertised. Would not purchase again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for three days no issues, then the interior rotors that pull paper went inside. Strange!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow shredder, too hours to shed a small load of paper

    No, I would not recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello DeborahB, could you share more details about your experience? We would like to help you in case there is an issue with your product. Royal Support Team royalconsumerinformationproduct-connections

  • Pros mentioned:
    Noise level, Shredding capacity

    Rated 5 out of 5 stars

    Excellent Shredder so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder is smooth, and eats up to 14 sheets at a time, large basket and relatively quiet. Good price for it's size and capacity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horribly overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointment...too big...too messy.. makr dust that goes all over... No good...

    No, I would not recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello Themusic, we are sorry to read you didn't like your new shredder. Could you explain why is it messy? Royal Support Team royalconsumerinformationproduct-connections

  • Rated 1 out of 5 stars

    not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great shredder if you are looking to buy a new one every 6 months... mine jammed while shredding 3 pages, I am sure most of the 5 stars review are based on the first a few weeks usage. please stay with fellowes, I had one lasted 9 years

    No, I would not recommend this to a friend
    • Brand response from Royal
      Posted .

      Hello RealInvestor, we are sorry to hear you had a bad experience with your shredder. As you describe, it must be a defective item. We recommend you to return the shredder immediately to your retailer.
      If you have any problem or any additional question, we would be glad to help you, please, call us at +1 908-864-4851 Ext: 6633 royalconsumerinformationproduct-connections

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