The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 2 out of 5 stars
Fair review on mini split
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Well the first thing is the box is damaged so I have to make sure when I get home that it works. 2nd the customer service was horrible I had to wait 27 minutes for curbside and I had to step into store just to see what’s going on. 3rd the guy there didn’t know it was a 2 piece. I was very disappointed with Best Buy for this purchase
No, I would not recommend this to a friend
Brand response from RoyalSovereignMarketing
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We are so sorry you are less than satisfied with this purchase. We pride ourselves on delivering fully functional products, but unfortunately we do not handle shipping, Best Buy does. If you would like to speak to our support team, please contact our customer service department to help resolve any further issues at 800-397-1025 or email: [email protected]