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Rug Doctor - FlexClean Upright Deep Cleaner - Red/Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 42 reviews

  • 10%
93%
would recommend to a friend

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Page 1, showing1-20 of 42 Reviews
  • Rating: 4 out of 5 stars

    Easy to set up and use

    Posted
    Poocher917
    • Tech Insider NetworkTech Insider Network

    Set up: The set up was very easy. See the picture for all of the items that come in the box. You even get a container of all in one cleaner to use. The cleaner had the carpet nozzle already attached. This was great as this was the one I needed to use. Undo one screw. Screw in the handle. Take off a bunch of protective plastic and I was ready to go. I did try changing the nozzle to the hard floor nozzle and this was easy as well. Use: I opted to do the carpet deep clean. This requires 3 ounces of the cleaning solution per gallon. The clean water reservoir is one gallon. There were no markings on the container so I measured and made my own. I ended up using two containers for the area I wanted to clean. Tip – put the water in first and then the cleaning solution. If you do not, you will get lots of bubbles once you are getting close to the top of the reservoir and make a mess. Removing and filing the reservoir is easy. Just make sure you have a tall faucet to fill it with. Emptying the dirty water is very easy as well. Tip – water is heavy. The more often you empty the dirty water, the easier the unit is to maneuver. I really liked how the handle/wand pivots. This makes it easier to move it around. After applying the cleaning solution I went over it again with no solution. And after that I went over it one more time. You want as little cleaning solution left in your carpet as possible. If you do not empty the dirty water often enough there is a safety mechanism that disengages the suction. If you leave it attached you will hear it. As stated earlier it is much better to operate if you empty often. See the picture showing how much solution I still took out of the carpet after I was “done”. 4 hours later it was still damp. The next morning it was totally dry. I even tried to do a few stairs. Not an easy task but I got it done. Not recommended to try in general but I was determined. I mainly focused on an area my dog likes to get sick or any other bodily functions (rare occurrence thank goodness!). This is my main interest in this unit as clean-up is not fun. I bought the 32 ounce pet solution for this Rug Doctor for future use. It was only $13. I also focused on a high traffic area from the mudroom to the kitchen. The unit worked well and removed a lot of dirt as you can see by the pictures of the dirty water reservoir. Final cleanup of the two reservoirs was easy. Just rinse and you are good to go. It comes with a very long cord (instructions say to never use an extension cord). It wraps well on the pieces provided on the handle. Conclusion: A very useful device that is very easy to put together and use. It is effective at cleaning carpet based on the amount of dirt (and dog hair) in the dirty water reservoir. I would recommend this product. I look forward (sort of) trying this on the next time the dog has an accident.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Versatile Carpet and Wood Floor Deep Cleaner

    Posted
    NBCTeach05
    • Tech Insider NetworkTech Insider Network

    The floors in my house are primarily hardwood and tile, with just the stairs and 2nd floor hallway having carpet. Because of the variety of flooring, I was never sure of what deep cleaner to use until I came across the Rug Doctor FlexClean Upright Deep Cleaner. This all-in-one deep cleaner works on both carpets/rugs and hard floors (laminate, hardwood, tile and stone). The cleaner can in a largish box and was very well packed to prevent any damage during transport. There is a brief Quick Start Guide with color pictures and large print. I love this since I have little patience for reading a 50-page booklet before being able to use the product. It laid out the directions for the two options: cleaning carpet/rugs and cleaning hard floors. Assembling the deep cleaner was a breeze thanks to the colored connector parts that are clearly labeled and easy to read. No kidding, this is a product that sets the assembly standard for all items I would ever want to purchase. All you need to do is remove the screw with a #2 Phillips screwdriver to connect the handle. There are two nozzles. One is for deep cleaning carpets and rugs. The other has a soft squeegee for delicate cleaning of hard surfaces. These nozzles are easily removable allowing for quick switching between them, and they are clearly labeled so you can’t confuse which is which! The hardest part about the initial setup is whether to start with the carpet nozzle or the hard floor nozzle, lol. It is important that when changing the nozzles that you align the tabs with the slots in the base and bring the top toward the machine. If you hear a click, you know you were successful. Otherwise you will see the nozzle hanging off a bit. There is a nice power cord wrap feature which makes it easy to wrap the cord while using the cleaner or when putting it away in a closet. The next step is to fill the clean water tank with hot tap water and cleaning solution, then secure it back onto the machine. Select the flow control on the back left by the floor. You can adjust the spray rate setting to floor type: deep carpet, hard floor, and quick dry (for lighter, routine cleaning). Plug in the machine, turn on the machine, release the handle, and press soap and scrub trigger. The directions say to make 2 slow wet passes (1 forward, 1 backward) over each area for hard floors. The suction that picks up dirt, stains, odors, etc., is due to the rotating brush. The brush cannot be removed, but it can be cleaned by hand. The brush can be replaced with a new brush roll using a screwdriver. Not sure how much “mileage” or use before needing to do that. Here is what I liked about the unit: There was a handle at the base for carrying the unit so you didn’t break off pieces when carrying it up or down stairs. The labeling of the parts and the “click in” components made it so easy to work with. The unit didn’t scrape or scratch my appliances or moldings. The tires helped to buffer. I used the unit on carpet, hardwood floors and ceramic tile. It did a great job on all three surfaces, even where there was some stuck on food in the kitchen. I thought the instruction manual was top-notch – clear & informative with writing I can actually read. There are also some “how to” videos you can watch on rugdoctor.com/flexclean. Here is what I found lacking: It is a heavy unit that is hard to lift. It requires some upper body strength. The amount of cleaning solution to a gallon of water is listed on the solution bottle, but there is no measuring cup provided. I am guessing the cap is about 1 ounce, but I am not completely sure. The handle release is nice to have, but it doesn’t make the steering the heavy unit that easy, especially with a full tank of water. I disagree with the statement on the box, “Pivots and handles like a lightweight vacuum.” There are times you need to click the handle back in place in order to move the unit. Due to the shape of the unit, it cannot get under kitchen or bathroom cabinets or get into corners. Things to keep in mind when you use it: Vacuum the surface you plan to clean to pick up the debris. You don’t want it to clog your machine. Remember to switch the flow control dial when going from hard floors to carpet. Quick dry option is for carpeting/rugs only. Clean the unit after each use, let the clean and dirty water tanks dry before reassembling and storing the unit. Once done, leave the machine on for an additional 15 seconds to collect all the used solution in the dirty water tank. While there is an upholstery and spot cleaning tool that easily attaches so you can deep clean the stairs, furniture, auto, interiors, etc., my box did not come with that. Personally, I think that is a huge benefit so you can spot clean these “hard to maneuver” into areas. Know how much you are going to clean and only fill up with that much water. Once done, you are to clean out both tanks before putting away. I wasted almost half a tank of clean water with cleaning solution. This goes without saying, but don’t back yourself into a corner with cleaning, and avoid stepping onto the cleaned areas while wet. Give enough time for the surfaces to dry.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better Than Expected - Nice Machine

    Posted
    DaveW
    • Tech Insider NetworkTech Insider Network

    I have used the larger carpet cleaning machines (that retail for several hundred dollars more), and I have to say that I am impressed with results from the FlexClean. I have been able to use it on carpet, hardwood, tile, and upholstery (with optional upholstery tool - sold separately). I actually enjoyed using the machine mostly because it wasn't as cumbersome as the larger floor cleaners. The deep clean setting really brightened my carpets up in heavy use areas, and the quick clean setting worked pretty well on a fresh pet mess (furball). The Good: - Dirty carpets (see pictures) came out substantially cleaner. I used Rug Doctor Pre Treat Spray, and used the Rug Doctor Oxy Shampoo for the actual cleaning. - The machine is fairly maneuverable - not as good a vacuum, but much better than the full size cleaners. - It was fairly simple to use and user friendly - assembly was a breeze and the manual tells you everything you need to know for operation - It cleaned my tile and hardwood much better than a certain spray mop - I can't speak to the comparisons to steam mops because I have never used one - Using the All-in-One solution I transitioned from my hardwoods to my area rug for a quick clean. No need to waste the leftover solution from the hardwood. The OK: - I wish the clean water tank was bigger. 1 gallon goes pretty quick in deep clean mode. I understand the reason - more water means more weight to move around. - The machine is loud. I didn't expect silence, but it was loud enough that I wore ear plugs. - The All-In-One solution was not available in any store around me. The only way to get more is to order online. I learned this the hard way, but I found that you can use any Rug Doctor solution in the FlexClean. I picked up the Oxy carpet cleaner, and that worked well. The Not so Good: - My only gripe with the machine is the clean water tank. When its empty you can carry it by the nice handle on top. However, when its full you have to carry it upside down until you can flip it down onto the machine. The valve leaks when you carry it by the handle, and have it full. It would be nice to see a handle incorporated for carrying it upside down. The tank can be slippery, and it would be a disaster if it slipped out of your hands.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    where did the cleaning solution go ?

    Posted
    Bappy
    • Tech Insider NetworkTech Insider Network

    Just got done using the Rug Doctor - FlexClean Upright Deep Cleaner and overall not terribly impressed. The unit come basically assembled, you just need to attach the handle, fill the tank and go. It has three different settings that control the amount of solution that is applied to either a floor (less solution) normal (for carpet) and heavy duty cleaning (lots of solution). We used the standard setting on our not overly dirty carpets (we don’t have pets). First off the unit is loud and heavy, theoretically it should be maneuverable since it has a handle that provides a lot of directional ability. However the unit is so heavy that it was difficult for my wife to push (it actually was easier pulling back as opposed to pushing forward). As for the cleaning, the tank that holds the used (sucked back up solution) was not very dirty and there was a substantial mismatch on solution dispensed on the carpet and the amount that was picked back up. If I was cleaning a carpet in a humid environment (as opposed to an air-conditioned house) I would be very wary about the amount of solution that was left in the carpet. In any case I really was not impressed by the cleaning power of this unit, I might try the cleaner on my vinyl flooring, however I probably would not on my hardwood floors given how the unit seems to do a marginal job recovering the cleaning solution. Overall I wanted to recommend this unit, however I did not really think it did a satisfactory job in performing it’s core job….cleaning. Pros: - Easy to assemble - Conceptually on par with units your rent - Swivel handle Cons: - Hard to maneuver - Heavy - Does not do a good job of sucking up used cleaning solution - Less than impressive cleaning results.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Powerful But With One Issue

    Posted
    tgharrell
    • Tech Insider NetworkTech Insider Network

    First, I really like this carpet cleaner. The Rug Doctor FlexClean powerful and cleans up carpet real well. I had no idea the carpet I cleaned was so dirty! The dirty tank is easy to remove and empty, too. The only reason is doesn't get five stars is because although it claims to be ergonomic, it does get heavy, is hard to push and pull, and the grip can start to cause an achy hand when cleaning larger areas in one go. I ran the FlexClean over about 800-900 square feet of carpet, and it took three tanks of water and solution, which I'd say isn't bad at all. The rotating brush cleans deep, and the suction is powerful. There's is something oddly satisfying about seeing all the dirty water in the dirty tank—you know it's doing a good job cleaning wherever you have it go. There were a few spots that the FlexClean managed to get that other carpet-cleaning methods failed to do, so that's a plus. Clean-up is quick and easy. One thing I'd like to note is that the brush is simple to remove. All it takes is a coin or flat head screwdriver to remove a plate on one side of the bottom of the cleaner, and the brush pops out. The primary downside to this carpet cleaner is that it's just heavy. It quickly gets difficult to push and pull, largely in part due to the amount of water in the water tanks. The FlexClean can hold a lot of water, but at the same time it's going to take some elbow grease maneuvering it. Thankfully the handle can pivot which does help when moving on to a new stretch of surface. It's quite possible that this was due to pet hair getting trapped in the small rollers on the bottom of the nozzle and cleaner itself. These are relatively easy to pop out and clean when necessary. Though it works on hard surfaces (it comes with a squeegee nozzle in these cases), I imagine it's best left for extremely dirty areas there, as you'd probably be better off using something that moves faster and is designed to quickly clean up. Despite the fact that the FlexClean can sometimes be difficult to move, I don't expect a floor cleaner to be so lightweight that it's a breeze to maneuver. The fact remains that it is heavy when it has water, but it's easy to look past this when it really gets down into carpets and removes all the dirt that you didn't even know was there. For that, I'd say it's totally worth considering this one for the home.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cleans well, easy to use

    Posted
    GH06903
    • Tech Insider NetworkTech Insider Network

    My first impression of the Rug Doctor Flexclean was how well built and sturdy it is. My second impression is that it felt a bit heavy. I had no problem moving it around, but my wife struggled with it a bit. At first, steering it was a bit tricky. I found myself trying to fight with it to get it to go in the direction I wanted it to, but then I decided to apply less pressure and just guided it to where I wanted it and that seemed to work really well. Setting it up was really easy. The tanks come on and off without much trouble and the directions for use are very clear. Within a few minutes I was ready to clean with it. My house has multiple surfaces to clean: hardwood, tile and carpet. We have a dog, cat and a toddler that are rough on all surfaces. Although we have someone who comes in and cleans for us, by the day after the floors can be pretty messy again. I found that this worked really well on picking up just about everything from cat hairballs to sticky juice and mud from the dog’s paws. A couple of times I had to pass over a dirty spot a few times, but it did a good job handling it. The area I was most impressed with it was our foyer. We have a dark tile with a raised pattern on it where dirt often gets in and is difficult to remove. This thing went after it with no trouble and the tile was as clean as when we first had it put in. Where I wasn’t quite as impressed was on our living room carpet. We have an off-white berber carpet that the dog loves to lay on. There were a couple of fresh dirty spots that this machine had some difficulty with. I had to scrub it by hand a little to get it to come out. Overall I liked how the Flexclean performed. It definitely did a deeper cleaning than a regular mop. Just a day after the house was cleaned, the water in the return tank was pretty brown and cloudy. The one item it did not come with is the one I want the most: the optional upholstery cleaning tool. The good news is that it doesn’t cost much compared to the price of the unit. I ordered one and will update my review when it comes in. Overall I would recommend this. It doesn’t cost a lot compared to many cleaners out there and does a fairly good job on normal everyday household dirt and messes. This will definitely be part of our regular leaning routine going forward.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great carpet cleaner, ok for tile

    Posted
    EngineerMom
    • Tech Insider NetworkTech Insider Network

    I am not one who cleans my carpets more than a few times a year, but I do mop my tile weekly, so I was excited to give the FlexClean a try. My house is primarily tile, with a few rooms of carpet. Out of the box its quick and easy to put together and feels very sturdy. I first tested the hard surface option, I found the tile nozzle a bit difficult to get aligned properly when putting it on. The tanks are easy to fill, empty, and clean. To clean tile there is a selector switch and the nozzle and you're ready to go. I found that the machine does an ok job with tile, however wasn't able to clean the grout, which was disappointing. The amount of water left behind was equivalent to a mop, and the cleaning solution that came with the cleaner left streaks on the tile. The next test is pet stained carpet, I refilled the reservoir and selected the deep clean option. On a room that was 15'x22' it took almost the entire container, when following the guidelines for making multiple passes. The end result was that all the stains came out and the carpet looked very nice, no issues there. The trade off is that it took the carpets about 7 hours to dry with the deep clean option. The final option is the quick dry, this worked great, less water was used and it took care of a few lightly soiled areas and dried within 3 hours. The good: Robust cleaner, does not feel flimsy. Clean and dirty reservoirs are both easy to fill / empty and drop into place without any effort. Does a great job on carpet settings Indicator lights to show when reservoir is empty ~30 lbs making it easy to maneuver. The roller goes close to the edge, so able to clean close to walls. The bad: Due to water left behind and streaking, this will never replace my steam mop. Doesn't scrub grout or anything that isn't flush with the hard surface being cleaned. Squeegee nozzle is a bit cumbersome to line up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use. Good results.

    Posted
    Dan0Sterling
    • Tech Insider NetworkTech Insider Network

    When you first open the box, it’s clear that this machine is meant to be easy to use. The only assembly required is to attach the handle to the base with a single screw. Otherwise, it’s ready to use out of the box. There’s even a starter amount of cleaning solution so you can get started right away. The starter amount is enough for 1-2 sessions. Depending on the type of surface and degree of cleaning you want, you would dilute more of less of the solution into the clean water tank. The results are about what you’d expect from a rug shampoo machine. It’s about as noisy as a typical vacuum. It feels a little more powerful, since it’s sucking water, not just air. It definitely has an impact. My rug was visibly cleaner. The water was quite dark with the accumulated dirt, even after weekly vacuumings. The drying time leaves a little something to be desired. However, that’s been the case with every rug cleaning service and machine that I’ve used. The thick carpet I have was dry to the touch within 4 hours. I used the standard cleaning mode, not the deeping cleaning mode. The instructions call for two wet passes (spraying cleaner) and at least two vacuuming passes, which I did. The cleaning results sell the product. I’ve use professionals in the past because I liked the security of knowing that it was done right. The rug doctor’s simplicity makes it an easier decision to choose to clean the rugs myself. It has easy set up, straightforward cleaning solution mixing, and works on multiple services. I have a mix of tile, laminate wood, and rug on the lower level of my house. This one machine cleaned all the surfaces with a single tank of mixed cleaner. More importantly, it cleaned them all well. I didn’t realize how much my Swiffer Mop and vacuum were leaving behind. I strongly suspect the extracted water will get less dirty over time, as I’m able to use this machine more often.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Versatile Machine with Some Compromises

    Posted
    zboot
    • Tech Insider NetworkTech Insider Network

    The Rug Doctor Flex Clean is a rug and hard floor deep cleaner. It can cover a wide variety of surfaces, almost everything found in a typical home and has the typical vacuum cleaner form factor, albeit in a bigger package.For average messes, it can be a great alternative to renting an industrial or professional tool - if you address them relatively quickly or work it into a regular schedule, perhaps every few months. So, more about the physical machine. It is carpet friendly with big wheels, even with my high pile rug that most vacuums seem to struggle to deal with. However, it is not a replacement for a vacuum cleaner and you should vacuum before using the flex clean. It is heavy and bulky, and that's before the water and cleaning solution. The wheels help with keeping it maneuverable, but it won't win wall hugging or cleaning under furniture contests. With just the parts in the box, you will need to do work yourself moving furniture to get at harder to reach places or skipping it altogether if cleaning someplace where things are less movable, like a kitchen. Cleaning performance is decent, certainly better than most things in it's price range but the pro devices are still a cut above. Like I mentioned earlier in the review, it's a great tool to use to maintain the home on a semi regular schedule, and in that regard, will save cost over pro rentals. However, if you're dealing with an place that has not been cleaned in years, you're better off with the more industrial tool. Ultimately, it comes down to selecting the right tool for the job. I think this can be a good addition to one's closet, so long as you're aware of it's limitations and plan on scheduling usage to get the best cleaning effect.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Thorough Cleaning

    Posted
    veritech13
    • Tech Insider NetworkTech Insider Network

    I have used the rug doctor a few weeks now and I genuinely like it. The set up was pretty simple and the operation of the cleaner is just as simple. I used it mainly on hardwood (sealed) floors and tile floors. I didn't think my tile or wood floors were that dirty since I do clean them frequently. After the first initial use I poured some of the water in a jar and I was surprised. The tile floor did not seem dirty but the water came out very dirty. It did a nice job cleaning the tile. The picture attached shows the right tile clean and the left tile not cleaned. I couldn't give it 5 stars because the plastic squeegee /carpet cleaner attachment is not that easy to line up and attach. It consistenly pop off if even the slightest bit off when attached. Also when cleaning the hardwood floors, the squeegee attachement still left a little too much water after the suction. The correct hardwood floor seting was set but it still left a little too much water. The other thing to note is if the tile has design or engraved designs the suction will not take the water out of the crevices and leave more water in those areas. It's a small price to pay for considerable cleaner foors. I would definitely recommend it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A large machine, but it's effective

    Posted
    TechnicallyWell
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    One of my summer jobs as a teenager was at a local grocery store where I would sometimes have to lug the huge Rug Doctor rentals to and from customer's cars. I'm glad to see a smaller, more consumer-friendly model is now available and found it to still be an effective cleaning solution. The assembly out of the box was very simply and only required attaching the handle and securing it with a screw. Removing all the packing laminates took some time, but the machine was almost ready to go out-of-the-box. To start cleaning, I removed the "clean water" tank from the top of the machine, filled it with hot water and added 3 ounces of solution from the included 9 ounce trial bottle (so you'll get about 3 cleaning sessions from the included bottle of solution). My machine came with the carpet nozzle pre-installed which has been my main use of the machine, but a nozzle for hardwood floors is also included. The machine is somewhat large and bulky, but the handle tilts back and side-to-side which makes pushing the machine a little more comfortable. The machine definitely has some weight to it (especially with a gallon of water in the tank) and your arm can quickly become fatigued if cleaning a large area. At times, I was kind of missing the two hand operation of the larger Rug Doctor machines. However, the FlexClean does an effective job cleaning the carpet and I'm often surprised by the amount of dirt collected in the "dirty water" tank. I found it to be just as effective as my friend's larger carpet cleaner. It's definitely not a lightweight machine, but it's a lot lighter than renting a full-sized Rug Doctor machine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Rental Option Replacement

    Posted
    TechBuyer
    • Tech Insider NetworkTech Insider Network

    Growing up in a house full of carpets, I remember my parents would rent one of these Rug Doctor Steam cleaners once a year or so and we would be amazed to see how much dirt and gunk came out of our shag carpets. Rug Doctor sells the same unit you could rent at your local Safeway or Hardware store now, but this unit seems to be a little more streamlined version that makes it easier to store and you would expect, move around. Sadly I found this unit to be almost as bulky and hard to maneuver as the full tank version, minus the added capacity of the larger clean water reservoir. Overall it does a solid job of cleaning, but I found I had to change the water and cleaning solution more frequently. I was able to do my living room and dining room before having to change the water and we pulled the carpet up from the rest of the house. For a house mostly filled with hardwood or vinyl I'm not sure I would bother, a simple mop or wet brush type broom would work just fine. The water didn't look as dirty as I remember when using the full upright Rug Doctor either, but its also because I vacuum more frequently with better vacuums. Overall, I would probably stick to renting a larger Rug Doctor unit for the 3 rooms in my house that still have carpet. While it is smaller than the full rental unit, this unit still takes up a lot of room and doesn't seem to do as good of a job cleaning. It also doesn't hold as much water but is just as hard to push and clean with. If you have a lot of carpet, you may consider just spending more and getting the full Rug Doctor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Why Rent a Rug Doctor?

    Posted
    MrShinyCadillackness
    • Tech Insider NetworkTech Insider Network

    Long gone are the days when you had to go to the store to rent a Rug Doctor. With technology getting better, it was only a matter of time before it was affordable enough to actually keep a floor cleaner at home. We recently had a baby and wanted to try to keep the floors a little cleaner if possible. Enter the Rug Doctor FlexClean. We chose this unit because it adapts to all floor types. I have used this on tile, carpet, and hardwoods with great results on all three. There is an adapter included for both hard floors and carpet that snaps onto the front of the unit easily. All tanks and and parts that attach or detach are very easy to manage. It reminds me of a standard sized vacuum and even pivots gracefully around corners. The attached photo was the tank after cleaning a section of carpet in the basement. The carpet was installed in 2006 and had never been steam cleaned until this unit arrived. All in all, I am very happy that this machine can get the job done on all of my floors. It's a keeper!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good to have around

    Posted
    AsiaLovely1
    • Tech Insider NetworkTech Insider Network

    I really enjoy having this machine around the house I wish I had this months ago in my old house! I currently live in an apartment with a mostly carpet and tile in the kitchen and bathroom. The reason I wanted this unit and not the larger one was since I’m in a one bedroom I don’t want something that takes up a lot of space and something that is hard to maneuver around my place but can also get the job done. Well, this unit definitely gets the job done. I haven’t been here long and I’m actually surprised and slightly appalled at how dirty the carpet was despite it looking spotless and constantly vacuumed every 2 days! I definitely see myself using this unit at least once a month. I love that it works on multiple surfaces and worked well on my tile floors. Only downside was it’s nuch heavier and not as lightweight and Maneuverable maneuverable as advertised which is unfortunate but, still acceptable. Overall you won’t be disappointed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Condensed Power

    Posted
    joecaffe
    • Tech Insider NetworkTech Insider Network

    Amazing upright with apparently the same power as the full size rental units. It really pulled a great deal of dirt from my closet carpet I didn't know was there. After it dried, you could see a night/day difference. Weight is about the same as a vacuum cleaner; rolls easily forward/reverse, turns are difficult on carpet. Works considerably better on both floor surfaces than my previous unit from another brand. Water reservoir and waste tank easy to load/unload. I did 100sf with half gallon of mix with 3 passes. Included bottle of concentrate should be good for 3+ gallons. Refills are easy to find and not expensive. Works better than expected!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    not bad, but heavy and leaves water on floor

    Posted
    wase4711
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    We've had several carpet cleaning machines, but never had one that would clean carpet and wood/ tile, so was anxious to try this one out. It was really heavy for my wife to move around, so I was "hired" by her to take over, and thought it worked pretty well. It is hard to maneuver side to side; going straight back and forth wasn't bad at all. Like others who have used this, I thought it left alot of water on my wood floors; fortunately, we live in the desert, so it didnt take much more than turning all the ceiling fans on to dry all the wet spots up pretty quickly. It got alot of dirt into the tank, so I guess the floors were dirtier than they looked! A decent machine, but, a small lady will have difficulty moving this around, but it shouldn't be a problem for most others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Must have one for houses with Carpet!!!

    Posted
    Selva
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    There are many good things about Rug Doctor - FlexClean Upright Deep Cleaner like design, functionality, ease of emptying the waste water tank, filling the solution tank, and ease of mobility. I have mostly carpet and regular vaccum cleaner does the job of monthly cleaning. With kids, carpet gets really dirty with juice stain, oil stain etc. I bought FlexClean Upright Deep Cleaner and so happy with the results. It was a breeze to clean out. There were lot of spots in the carpet and all were disappeared after using this one. I used to rent rug doctor from local stores to clean the carpet. With Flexclean Upright Deep cleaner, there is no need to rent the heavy ones and it does clean the carpet really well and remain the dirts very effectively. I highly recommend this machine if you want good clean sanitized floors.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Never knew I wanted this until I had it

    Posted
    pMurphy
    • Tech Insider NetworkTech Insider Network

    This all-in-one deep cleaner works on both carpets/rugs and hard floors (laminate, hardwood, tile and stone). It came packaged really well and has a good quick start guide with pictures (love that over a multi page written document... I need to see pictures too). Assembly was awesome and easy. Everything was labeled. Good work on that!!! Important to know which nozzle you want to use depending on the type of surface (carpet or hardwood). Once you figure that out.... away you go. Note the brush cannot be removed it has to be cleaned by hand after you use it. We have carpet, tile and hardwood and it worked well on all three. I was not expecting that. The unit is heavy, so be ready for that, but that was to be expected in my book.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A little disappointed...

    Posted
    Drummer7
    • Tech Insider NetworkTech Insider Network

    I am giving 4 stars because it did clean my carpet, but overall I am a little disappointed... This machine is not lightweight. It is bulky, heavy, awkward and loud! It does not suck up the water like I expected. The floor stays wet. I would stick with a steam mop. On the carpet, the suction isn’t as good either so I suggest using it during summer so the carpet can dry faster. It was easy to set up and to clean after. It might be perfect for pet owners though...

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Thought it would be better!

    Posted
    Emspark
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got my Rug Dr flex this afternoon and I used it on my rug where my little dogs have “accidents”. I have to say that for the “King” of carpet cleaners, I was disappointed. I wasn’t expecting it to pull up all of the solution, but the old Bissell I had did a better job. Oh and is the brush supposed to rotate on it’s own, like a vacuum, or just when you pull it to and fro? I’ll give it another go on my sons bedroom carpet and soak it this time to see how much it brings up, cos the muck need to be in the machine, not the carpet, right. We’ll see how it goes.

    No, I would not recommend this to a friend