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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 20 reviews

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75%
would recommend
to a friend

Customers are saying

Customers regard the Grip Series Case for Motorola Moto E (2020) favorably due to its easy-to-grip design, which many find comfortable. However, some users experienced issues with the button alignment, reporting that the case buttons were misaligned or interfered with the phone's buttons. A few customers needed to modify the case to correct the button alignment problem. The case's grip is a significant positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Cons mentioned:
    Button alignment

    Rated 2 out of 5 stars

    I would steer clear

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was honestly very disappointed. Ive purchased their products before and had better luck. the case was difficult to apply, the screen protectors seemed to not meet the edges of the screen by a lot and the buttons kept getting pressed by the case, almost booted phone into the recovery options and reset on accident. do better :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived in a timely manner. Very easy to install. It appears to offer superior protection without question to the operation of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    sahara case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case, so far so good, like the grips on the sides, not to heavy!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    sahara case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent easy to use, good grips. easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Button alignment

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to cut the buttons because they were to long. Was putting phone in reset mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for teenager

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grand daughter and she loves it. The instructions to assemble the case were good and I had no problems. The case is attractive and fells very strong. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case for my Motorola Moto E smartphone . glad to have this . Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    New phone grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip. Our larger new phone will not slip out of our hands now. Art

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Motorola Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Easy to grip and feels comfortable when holding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great. EVERYONE SHOULD HAVE THIS ON THEIR PHONE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sahara Grip case for Moto e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very hard to open. I had to get a Best Buy employee to put my phone in the case for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install cell phone into case. Case seems secure.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bumper Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get it open but, phone fits well when installed. Looks like it will do it's job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christina, Destin Fl store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to got to the Destin store and get help with my phone. Christina helped me and was AWESOME!!! I had to exchange something, so I went about my business. She got on the phone with Verizon and got me fixed up. Christina was very personable and considerate of my time. She needs to be recognized!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too tight for phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a durable case, but did not fit the phone correctly. It was so tight that the phone kept powering itself off. I had to chisel down the button contacts. Now it works fine. Also, dirt gets between the screen saver and the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cell phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a little difficult to get on but my husband finally figured it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes it is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not got the camera part figured out yet on how to send a picture to friends.I do like all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will Be buy more products from best buy

    I would recommend this to a friend
  • Cons mentioned:
    Button alignment

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good looking case and it fit the phone nicely, but the buttons on the side do not line up properly with the phones. Caused the phone to malfunction. Would give it zero stars. Returned to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed by this phone! Was harder to use then we thought! Got it for my 12 year old for Christmas... he didn’t seem to like it after the first day

    No, I would not recommend this to a friend
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