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Customer Ratings & Reviews

Customer reviews

Rating 2.8 out of 5 stars with 44 reviews

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41%
would recommend
to a friend

Customers are saying

Customers highly value the ease of installation and the screen protection offered by this glass screen protector. However, many users experienced issues with the fingerprint scanner functionality after applying the protector, and some reported problems with the adhesive's long-term performance. The protector's protective qualities were also praised by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 44 reviews
  • Cons mentioned:
    Adhesion

    Rated 4 out of 5 stars

    Ordered the wrong tempered glass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging came really good. The alcohol pad wasn't as wet but it still got the job done to clean the phone. Very easy directions to follow. Everything you needed was in the case it came in. Also the tempered glass was not flimsy. Unfortunately I needed a tempered glass protector for my Galaxy S9 Plus. So this was obviously too big for my phone. I did not however find the tempered glass to be that sticky the only very adhesive area I would say was the small circle(fingerprint). I just wished I paid attention and ordered the right one. 4 stars because I didn't find it to stick very well.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesion, Fingerprint scanner

    Rated 1 out of 5 stars

    Fingerprint reader not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these cases for our 2 note 10+ devices, and the experience - especially around using fingerprint reader is terrible. One of them came broken in the s/h. Two of them were terrible to stick around. Now, I am on 3rd one on one of our Note 10+. This protector comes with a circular cutout in one of its layer for helping us with the ultrasonic fingerprint reader. Unfortunately, the glue underneath doesn't go away. This packaging doesn't come with any ultraviolet light kit either. I am struggling to make use of this screen protector for fingerprint reading. Also, this screen protector -1 > attracts lots of fingerprint smudges on other part of the screen protector , 2> doesn't stick across all areas of the screen. Please see the attached picture I left a voice message this morning with their customer service and no one is there to help out either. Not a good experience so far. Hi Saharacase customer service - can you please help me ? Thank you

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner

    Rated 3 out of 5 stars

    Note 10 Screen Protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay and a little better at accepting a fingerprint, but you still have to use quite a lot of pressure to get at your screen. This model phone is great, but the screen protectors, of all brands, have had a lot of trouble getting the sensing functions to work with ease. https://www.bestbuy.com/site/saharacase-hd-glass-screen-protector-for-samsung-galaxy-note-10-plus-and-note-10-plus-5g-transparent/6377746.p?skuId=6377746

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-quality, REAL GLASS Screen Protector. Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is made of heavy-duty, glass and it is the most durable, high-quality one I have ever purchased. I was very impressed with the workmanship and thought that went into this product design. Another plus is that there are no odd lines near the front camera. My old screen protector had odd lines and I hated it. I will post pics of this screen protector and my old one so that you can compare quality and style. Initial unboxing: Package was simple, nothing hard to open. Instructions were not clear, but the company did offer an install video. While the video isn't phone specific, it is simple enough for anyone to follow. The screen protector had a round spot at the bottom center location. My initial assumption is that was part of the screen, as it didn't come off. First screen protector I've seen made out of real glass. Install: Like other screen protectors, you have wet wipes, dry lint-free cloth, a dirt peeler to get the small particles off, and a squeegee. I pulled the backing off of the screen and the round spot was still there. It does not come off for this Note 10+ screen. Installation was a little tricky because unlike some of the other screen protector companies out there, this one didn't come with a alignment aid that your phone fits in to get the screen on right the first time. On my first try, I put it on a little off center, but was easily pulled up to do again. This one did not have any bubbles in it, which is a first for me. Once the screen was on, I saw that the mysterious circle on the back of the screen lined up perfectly with the finger print scanner. Ok. Now the circle makes sense. Day 1 with the screen protector: Had to go into settings, display, and then touch sensitivity and turn that function on. Before it was turned on, it was hard to input touch. Final Thoughts: This is a thicker screen protector than the one that came on the phone from factory. The circle where the finger print scanner is at doesn't appear to affect looking at your screen, although you can see it there. Once I adjusted the touch sensitivity setting, the circle was no big deal. Overall, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Adhesion

    Rated 3 out of 5 stars

    Works okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to put on, but doesnt stick very well the phone phone itself. Plus it cracked after a couple of days by carefully trying to clean some lint off and went to find how to claim the warranty and i cant find that anywhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen protector

    Rated 5 out of 5 stars

    Operational

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job! Very easy to comprehend and placing on my phone. Screen protector is in between. Thick enough to prevent breakage and thin enough to operate with fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Excellent protection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector really impressed me. Not only could you not tell it was on your phone, it really protects your screen. Having a screen protector is crucial nowadays. This sharacase is clear, durable and does not affect the touchscreen. It is heavy duty and will last for the lifetime of your phone. Not to mention how easy it was to put on without any bubbles!!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner

    Rated 3 out of 5 stars

    Fingerprint scanner doesn't work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint scanner would not work with this screen protector on my phone. It also has a big circle on the screen for the fingerprint scanner that was distracting. There are other protectors that dont have the circle and I have had better luck with them. If you don't need the fingerprint scanner this product would be fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good screen protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good screen protector. It looks sturdy and should be able to handle scratches and falls. It has a hole for fingerprint scanner. It is easy to install omn the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fingerprint scanner

    Rated 2 out of 5 stars

    Good to protect your screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on but cannot use the fingerprint ................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fingerprint scanner

    Rated 1 out of 5 stars

    Poor quality product, would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to apply to my Note 10+, Unfortunately the fingerprint sensor is rendered completely useless. Bought another brand and that one works fine. Definitely not recommended for the Note 10+

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesion

    Rated 1 out of 5 stars

    Would not stay on screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing this product as instructed, in about a week the screen protector started to move around . Eventually it came off the phone and no adhesive was left to hold it in place. Very disappointed in poorly designed product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner

    Rated 3 out of 5 stars

    Will protect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the fingerprint circle just right but disappointed but it should get the job done protecting.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Okay for temporary use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay for temporary use. Would be very careful putting on phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner

    Rated 1 out of 5 stars

    STAY AWAY! makes no sense.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector has, quite possibly, the stupidest work-around for the in-screen fingerprint scanner.they literally just make the part where you scan your finger thinner that the rest of the protector. I don't mean there's a dip in the protector, either. So, when you put the protector on, it creates a giant eye-sore when looking at your phone. let's not forget if you happen to look at your phone with polarized sun-glasses on! the spot where the fingerprint scanner is looks like a rainbow circle on your screen, while the rest is normal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesion

    Rated 2 out of 5 stars

    Not as Represented

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that these protectors did not adhere. Hard to work with and when we put the cases on, the protectors buckled.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screen blocked fingerprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone based upon the reviews, especially that it would not block the fingerprint recognition. I read the instructions several times, followed each step carefully. It was easy to apply. However, it blocked my phone from recognizing my fingerprint. I tried deleted/redoing my fingerprints, removing the screen and reapplying it; nothing. I returned it, went to my cellular provider and purchased one from them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a happy camper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits but it isn’t actual glass. Very disappointed by this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesion

    Rated 2 out of 5 stars

    Did not work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We follow all the instrucion and in 2 days the screen protector fell off .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Price right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item looks good and well build. Price right. Easy to install.

    I would recommend this to a friend
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