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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 43 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Hybrid Flex Series Case's excellent protection and snug fit for the Motorola Moto G Play (2023). Many appreciate its ease of use and the improved grip it provides, making the phone feel more secure. However, some users note that the case's clarity may degrade over time. Overall, the positive feedback on protection and usability outweighs the minor concerns about the case's long-term quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43 reviews
  • Rated 5 out of 5 stars

    Good return policy for damaged item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first cover was so badly scratched that I had to order another one and until it came in I used it. (I was going on vacation to the beach). The new one came in and altho' it was past the time allowed for a return, the store had marked my original receipt so that I could return it and get my money back. Very nice employees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Just as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Android phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is taking a minute to adjust to this phone but it's fine. The sales agent was not real helpful because she did not know much about Android phones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this product. Thank you Best Buy customer service person that helped us order this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for sure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have item. Buy buy buy awesome stuff for the consideration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much and it works good on my phone being Black in nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a new phone. Ordered a case cover for it. Wouldn't charge with he case on. Took it into Geek squad and they said I have the wrong case.They ordered a new one for me. None problem. Very kind and helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect just as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just as in the advert. The case is strong and sturdy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well..,............. ....... .. . ., ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and love the clear plastic instead of a color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my cell phone, it is very practical...take very nice pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shocked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty gm good quality I was surprised when I first received it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive found a case half the price and it also came with two shields and I cleaning cloth

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Basic Phone Cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay for what it is, nothing special, just a basic clear phone cover.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine for me.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice worth the money glad I bought it thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed. Got it in a timely manner. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived scratched and Best Buy was great about providing a replacement. The second one was better but still had some scratches. Kept the case anyway because we needed something but for the price expected better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sahara moto phone case in clear plastic a month ago, but already it is showing signs of wear and tear. There are several scratches on the back and also a few bubbles in the plastic. I expected it to last longer, so am very disappointed in this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not available in store so I ordered it and had to wait a week. When I opened it, it was all scratched up with a sticker on the inside and outside that I couldn’t get off- I was afraid of damaging it more!

    No, I would not recommend this to a friend
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