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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 156 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Andante 2 23" Wheeled Duffel Bag as a high-quality, spacious, and well-sized bag. They appreciate its wheels and rolling feature, which make it easy to use, and some find it suitable for carry-on travel. However, a few customers have expressed concerns about the zipper.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 156 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. good buy on deal of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality but too small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I reviewed the measurements before purchasing, this bag was far too small to be of any use to me, so I ended up returning it. It seemed much smaller than 24". Nice bag and good quality, but not much bigger than a large school backpack. Also, I gave 4 stars for value, because I bought it on a daily deal, but that would not apply to the regular price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious and sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bag Excellent for weekend trip!! I should have purchased 3

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Weekend gateway

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems well built and perfectly sized for a weekend trip.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the durability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and ease of use. Weekend travel made use of .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and rollers work well along with handle!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy carrying Quality is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Travel Buddy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travel bag is nice... handle is not as sturdy as I had hoped, but it's very doable. My daughter has used it to travel, but I suggested her not to use the handle because it was packed to the max. It worked well for her travel plans

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong product description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong product description.. received 22" duffel bag. Pictures showing is combination of both 22" and 24" bag. Bought this bag only because of multiple compartment option. Disappointed have to return it on the same day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice short vacation travel bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be more than adequate for a few days . Its not super heavy duty yet not real cheap and flimsy either. There are enough compartments to keep things organized and not mixed up. Really just about the perfect size. Shouldn't be an issue stowing it overhead on a plane.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what you see

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious but the only disappointment is that it does not have the bottom section for clothes as it shows in the pictures. So in reality it’s just a duffel bag with wheels.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy’s 15-Day Return Policy Sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s 15-day return policy sucks! 15 days is not sufficient time to check out the products. The return period should be at least 30-days similar to most other retail stores.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need. Samsonite-US

  • Cons mentioned:
    Zipper

    Rated 3 out of 5 stars

    Overall just O.K.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online. Wish it had more pockets and it was bigger for the price. Over-all it is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little bag for a quick gateaway

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this bag for packing for small trips he loves the divisions to store shoes or other items you need when traveling for short stays without needed to check you bag in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gracie

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband from " best buy deal of the day". Very well made and sturdy duffle bag. He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Duffle bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bag quality is good but small in size and dont have the compartments as shown in the picture....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A steal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw the price, I had to purchase it even though I will not use it for a while.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is smaller than Described !! Overall good if it’s have been the right size

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      We are so sorry to hear that! We would be happy to investigate this for you if you would like to send us your contact info and details of your issue. You can reach us via email at [email protected]. Samsonite-US

  • Rated 3 out of 5 stars

    Needs compartments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these. They look great. The problem with this item is there are no separate compartments of any kind. My wife likes lots of compartments. Not fancy but zipper thing-a-ma-gigs all over. I pile everything in. She has to have lots of compartments. Easy to improve on. Are you listening Samsonite????

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too small wheels

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheels are too small to provide smooth movement

    No, I would not recommend this to a friend
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