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Customer reviews

Rating 4.7 out of 5 stars with 610 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention the Slim Brief for 17.3" Laptop Laser Pro 2 is a great quality laptop carrier bag with excellent protection and padding. The product is also praised for its size, light weight, and ample storage space with sturdy and versatile pockets. Overall, customers seem very satisfied with the features of this laptop case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 610 reviews
  • Rated 3 out of 5 stars

    Overpriced, light carrier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag met my image of what I wanted, but after using it, it feels a little on the cheap side. I can't to point out why precisely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good bag..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag didn't even last a month, just past the return date and it started to fall apart.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly. Samsonite-US

  • Rated 3 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just ok and price was kinda high. Its really no better than a cheaper option

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter. Samsonite-US

  • Rated 2 out of 5 stars

    Sub-par quality for what’s expected from Samsonite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product was sub-par for what is expected of Samsonite, at any price. I have already returned it and am waiting for my refund that apparently can take up to 10 business days...

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly. Samsonite-US

  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough , build quality is not the best but light usage it will be fine .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late delivery ruined my son's birthday!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assured the item would arrive by tonight. Now I am told it won't be delivered until tomorrow. It's a birthday gift for my son and he drove an hour just to get it. Now I have to make an hour trip to bring it to him. BestBuy refused to make it up to us. Shame on you BestBuy. I won't be ordering anything from BestBuy any time soon until they stop using Fedex.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused. Samsonite-US

  • Rated 1 out of 5 stars

    This sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this was a Father’s Day gift that I needed to return but my 15 days were up thought it was 30 cause wasn’t open until Father’s Day so I’m now stuck with this bag needed one bigger

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter. Samsonite-US

  • Rated 2 out of 5 stars

    Very little protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed and will be returning. There is very little padding and no strap to hold laptop in place so its getting jostled around. I purcased this online and went by Samsonite name but was very disappointed. Plastic clips on the shoulder strap are cheap and mine had lots of loose threads on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough space for computer cords and items used

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bag does the job for a reasonable price I'd buy it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very many compartments inside for the price, may as wekk buy the cheaest one if that is what u want to just carry laptop

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter. Samsonite-US

  • Rated 5 out of 5 stars

    Computer tote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give a usage review but it looks nice and feel like a secure bag to protect the computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't look like Samsonite quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps Shrink-Flation has now affected the luggage market? VERY little padding to keep the computer safe. Very few pockets for accessories.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new laptop case for computer. Performs as expected for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Strap Breaks Easily

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strap broke in no time. Rather disappointing since the rest of the bag is made well.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We'd love the opportunity to make this right for you. Please contact us at warranty@samsonite.com. Thanks again! Samsonite-US

  • Rated 5 out of 5 stars

    Does what it made to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Its not the best padding but it's cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent as in awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Awesome back. Really easy to organize everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 17inch Bag!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsonite, there is no better pc bag! Is that simple!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed after hardly using it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap clips on the bag forced me to toss it at the airport and buy an over priced bag there. I keep thinking the strap is coming unclipped and actually, the clip was broken, cheap plastic.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly. Samsonite-US

  • Rated 1 out of 5 stars

    SHIPPER PROBLEMS!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product appeared to be in good condition. The box was left at door and had been cut open along tape line like someone was looking to see what was in box. Had to happen before it arrived as it was less than a minute it was sitting at the door. DON'T TRUST BEST BUY ON TRAC.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter. Samsonite-US