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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Tectonic X Backpack for its build quality, with users appreciating the good quality zippers and material. The backpack's capacity is also a significant advantage, as it offers plenty of pockets for organization. Overall, users seem satisfied with the Tectonic X Backpack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 5 out of 5 stars

    He loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second backpack almost identical to his first one. the first one lasted 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsonite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backpack was exactly what I needed. Works great for my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Probably Would’ve Been Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I wasn’t able to receive my backpack due to Best Buy’s usage of Roadie (the person ended up returning it for no reason). It probably would have been a nice backpack, but I wouldn’t know, since I don’t have it.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused. Samsonite-US

  • Rated 1 out of 5 stars

    Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the backpack but the zipper not good I use only two months

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly. Samsonite-US

  • Rated 5 out of 5 stars

    GREAT BACKPACK!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this for my dad for one of his christmas gifts because his old work bag was all beaten up. And this backpack is great! lots of pockets for storage. A nice compartment for a computer. It came within 3 days. And the quality is nice that i’m sure my dad will love. It also looks like a great travel bag for work and overall travel! I definitely recommend! ( Especially since it’s on sale right now!)

    I would recommend this to a friend
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