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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the compact size, grilling feature, ease of use, and sleek design of the 1.1 cu. ft. Countertop Microwave with Grilling Element. Many appreciate the even heating and the overall value for the price. However, customers are negative about the microwave's reliability, with some experiencing malfunctions shortly after purchase, and find the controls somewhat difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 74 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.....I will update my review in a few months. The only issue I have is the door latches seem like they are very fragile, they wiggle around like a loose tooth and are plastic so when I m cleaning it I have to be really careful.

    I would recommend this to a friend
  • Pros mentioned:
    Grilling

    Rated 5 out of 5 stars

    Microwave and grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, if you’re looking to grill this is the perfect microwave to do so and you even have the option to microwave and grill at the same time. Great for reheating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a low cost unit and found it was a waist of money. We replaced it with this Samsung unit and we could not be happier. Super easy to use to reheat, make popcorn, cook veggies etc.. The price was good and would have better if we purchased this unit first!

    I would recommend this to a friend
  • Pros mentioned:
    Grilling

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product wonderful glass finish great grilling feature

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small microwave to put in the built in, in my kitchen and this one was perfect! I couldn’t find one anywhere, but BestBuy had one. It works perfectly and love the way it looks in my kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 2 out of 5 stars

    Small interior and horrible controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside of this microwave is surprisingly smaller than it looks. I assume the thickness of the walls is required for the grilling function. We haven't really used the grilling function yet so it's a big sacrifice for something we would rarely use. The controls are not very user friendly. You would expect that after decades of evolution, it's pretty obvious now that a microwaving is best controlled by specifying the power and the time. Instead this microwave requires you requires you to input the category of food or if you want a quick start, you can just press start for a 30 second cook time, but you can only increase this in increments of 30 seconds by pressing the button again. A dial or a keypad would be infinitely more useable. At least it looks nice on the counter.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sangers! We really appreciate your valuable input about this microwave. Samsung is always looking for ways to continue improving the overall customer experience. ^Jecca Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Doesnt work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a little over a year. Already defective. Not a cheap item to work such a short time.Samsung needs to do better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and powerful microwave. Not only good quality but beautiful piece all in black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grill combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of a grill microwave combo just takes quite a bit of extra time to fully cook compared to the usual microwave setting.

    I would recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. The door handle is awkard for the grip. When you try to open the door the enit slide toward you. the controls are not user friendly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Harddrive! We appreciate you taking the time to leave your feedback. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly (1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513) using ticket number: 1143965361

      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 4 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good microwave and oven so far I love it I love all Samsung products and buy most of them at Best Buy. Works really good and you can put it on eco mode to save energy thats pretty awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave but take forever to heat up food. The modern look is great though I will not lie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take a minute, learn how it works. you'll love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for like 4 months now and I honestly love this microwave. I don't use the grilling feature often but the autocook feature is awesome. When I was searching for a microwave I was almost didn't buy this one based on some of the reviews. But after using, I feel like most of the people giving this microwave a bad review are those that don't want to take a second to understand how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good, exactly what I expected and wanted. Sales people were very helpful and friendly without being pushy. Overall good experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great! Easy to use and heats up food nicely. I love the additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great micro wave. Would purchase again. Love all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great look, great so far.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job, looks sleek, does the job it’s suppose to be doing so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it goes perfect in my kitchen. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well as microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toasting takes longer that we would like. Use mostly as a microwave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grilling

    Rated 5 out of 5 stars

    Slick microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grilling microwave. Love it. Reheats pizza up nice and crispy.

    I would recommend this to a friend
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