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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the compact size, grilling feature, ease of use, and sleek design of the 1.1 cu. ft. Countertop Microwave with Grilling Element. Many appreciate the even heating and the overall value for the price. However, customers are negative about the microwave's reliability, with some experiencing malfunctions shortly after purchase, and find the controls somewhat difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 74 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave for the money looks great and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave and had to return the item because the digital display was not working properly. Best Buy returned the microwave quickly and had a new one sent to our home in less than a week. The microwave is easy to use and the grilling element is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect size!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small space microwave - Just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is excelent, and for the price is whort it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked ii, easy to use for si Many things........

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Unreliable device and unresponsive vendor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unreliable and the vendor very unresponsive. I bought this and three months later of barely using it the plate stopped spinning. Unfortunately, I didn't buy the extended warranty from Bestbuy and now I have to deal with Samsung directly. I submitted a manufacturer warranty using the straight Bestbuy receipt provided by Bestbuy and they denied the best try with some petty excuses. I will try to submit it again for the second time, hopefully, it will go through but I will definitely not buy anything from Samsung again. I don't even buy the phones I bought this microwave because it was recommended by Wirecutter, anyways, be aware and avoid living my story.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there apuente, I see you have some concerns with updating your warranty for your Samsung Microwave and know how frustrating this has been for you. I would like to help you resolve this issue. Please contact me via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143425316. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Very unique product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well pleased with this purchase! I would highly recommend it to friends and family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave works well and is efficient. I would recommend this microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there salofsausalito, I am glad to see that you are loving this Samsung Microwave. We welcome you and your family to our Samsung family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The macrowave came broken, but since I can't speak English, I didn't go to make the change, when I heat something it fills with steam and it costs the steam to come out of the door, it's the only problem I had with my purchases

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is that when you open it the whole thing moves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting use to it , smaller and nicer then my other microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, works well. No complaints for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom and she loves it. She said she hasn’t used the grill part yet but she’s is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. I love it!!! I only wish it had buttons that you push for actual cook times. Samsung is the only way to go for all products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money, only increments of 30 seconds. Instruction manual very limited does not give very good detail on how to work setting or button

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Fred, we understand your concerns and we thank you for taking the time to leave us this review. We are here to assist you with any questions or concerns that you may have on your microwave. For further assistance, please feel free to reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143590592) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung

  • Rated 3 out of 5 stars

    A little bend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was damaged so the microwave was a bit bend , I kept it and used it works great, just which it wouldn’t of been bend . I know I could of taken it back but the damage was not that bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not set time for 5 minutes or however much time you choose. Must hit microwave start and then add in 10 second increments. Disappointing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Works great and looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance! Works well, looks great. This was a fantastic replacement for an old Samsung that was worked to an end. 5 stars!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't Buy! Overpriced does not work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE to give it 1 star because I have no choice. This gave out on me within 5 months of ownership. I called Samsung for service and they sent SerivceQuick Technion and he "supposedly" fixed it and it worked for 2 weeks then started to shut off on its own during heating, had to wait another 2 weeks for the same bs. Worst microwave ever and Samsung service is horrible!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. If the problem has not been resolved, please reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143827139) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

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