Customer Ratings & Reviews
- Model:
- MG11T5018CC
- SKU:
- 6402853
Rating by feature
- Quality
Rating 4.0 out of 5 stars
- Value
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are positive about the compact size, grilling feature, ease of use, and sleek design of the 1.1 cu. ft. Countertop Microwave with Grilling Element. Many appreciate the even heating and the overall value for the price. However, customers are negative about the microwave's reliability, with some experiencing malfunctions shortly after purchase, and find the controls somewhat difficult to use.
This summary was generated by AI based on customer reviews.
Nice microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works very well and is operated expected. Have not tried grill yet but will soon
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't opened the box yet it's for my new home but it looks awesome
I would recommend this to a friendgood buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great!! super happy with my purchase, i would recommend to a friend!
I would recommend this to a friendNot very powerful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is alright but i still think it is less powerful than my previous GE microwave with same power.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Suren. Thank you for leaving a review that'll help us improve the quality of our products and Samsung experience for everyone! ^Ty
Nuked lobster
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to nuke a potato cooked everything extremely well
I would recommend this to a friendaverage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very modern design and look. the power is not as great. takes longer than normal to heat up product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having some concerns with your Samsung Microwave. I would like to make sure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00049159/
Thank you for choosing Samsung. ^Brad
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product.................................................
I would recommend this to a friendMicrowave Grilling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this. I haven't used it as a grilling maicrowvae.
I would recommend this to a friendloved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new way has the buttons on it. super recommended.
I would recommend this to a friend- Cons mentioned:Reliability
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing started to give me problems after 3 weeks. It stop working today... bought it a month ago! Very disappointed. It was my 1st Samsung microwave. Had a Sharp before, lasted 10 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Bill,
I see you are experiencing issues with your Samsung Microwave and realize how frustrating this can be. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143245639. We thank you for being a part of our Samsung family. ^Brad
Samsung microwave review.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but just doesn’t heat as well as other 1000 watt microwaves I’ve had in the past. Also even though I chose this microwave I realize now that I should’ve picked one with a numerical keypad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We are glad to be an addition to your kitchen. We thank you for choosing Samsung and for being a part in our family. ^Brad
- Cons mentioned:Reliability
Junk.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Started making zapping noises 3 months after purchase. Had to monitor it while in use for fear of fire. Finally burnt up last night. Full of smoke. Barely lasted at all. Do NOT but this!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gropey1031,
Thank you for reaching out and for sharing your experience with your microwave. I understand you're having issues with your microwave being noisy 3 months after purchase and I'm sorry to hear that it burnt up last night. Please know that we are looking into this one and we want to make sure that this will be taken care of.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ if your Samsung microwave is making unusual noises.
I've also checked the warranty information and it says you have one-year parts and labor and ten years for magnetron part (part only). You may refer to this link https://www.samsung.com/us/support/service/warranty/MG11T5018CC/AA for the warranty information.
Another link you may find useful is this link https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/ as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144241522.
-Noraina
Of what's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No numbers no timer it’s a button pressing game Hope you get what you want and then you got to sit and watch it so it doesn’t burn
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Merriss, I would like to congratulate you on your new Samsung Microwave and appreciate you taking the time to post your review. I understand the concerns with not have a key pad and can definitely forward this information to our design team for future products. We thank you for choosing Samsung in your family's home. ^Brad
Spent too much for this microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glad plate in the microwave is wobbly & when microwaving food it doesn’t heat up the food even when adjusting the temperature.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello! I have this link (https://bit.ly/2ZIi47u) I can provide. It has helpful information about what to do if the microwave is not heating properly. ^Jecca