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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 745 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the size and design of this 1.1 cu. ft. smart slim over-the-range microwave, frequently praising its ease of use and powerful ventilation. Many appreciate the sleek appearance and the added convenience of Wi-Fi and voice control features. However, some users noted that the fan can be loud at higher settings, and the keypad could be improved with backlighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 745 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Love the design. Very sleek and looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave it's exactly what I was looking for did perfectly where it is at...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything was fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good everything went well item works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the slim lines and extra space between microwave and oven

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design , looks really good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i had issues with it not heating after 6 months, called for warranty and it was fixed. You must buy extended warranties with appliances, if it failed new it might fail again soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Depth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although slim. the depth of the microwave was much larger than expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Walt,

      We appreciate the review about the microwave's depth.

      Should you need further support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my choice . It’s just what I was looking for. Great microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible Delivery, Terrible Design - Sleek Look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I got was shattered out of the box. They still installed it and I had to have the potential of broken glass falling at any given moment onto my brand new stove for an entire week. In my opinion they should have not left the broken unit. It was a safety hazard. The unit itself once i got one that was not damaged is okay. I like the look. It gets three stars for that. I HATE that the controls are on the door. This is such a TERRIBLE design. You are constantly pressing buttons just opening and shutting the thing. AND the door swing is 4" longer than it needs to be because of that as well. When you open it you have to stand WAAAAY back to open it then when you shut it you have to remember how long it is so you don't whack yourself in the head.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SumiKC,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design. i like the finish of the exterior.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LED freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken after a year. LED freezes after using the microwave a few times

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      This is not the experience we want you to have. We're here to help with your Samsung Microwave.

      Below is a link to help you replace the microwave light. Please turn to page 30 (Replacing the oven light) of the user manual.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf

      Should you have other query, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150886652) when you message us so our team can retrieve your information.

      Thank you.

      -Leo Samsung

  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our kitchen and works awesome. Been wanting to install one of these for a while and my only regret is not doing it sooner

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly above stove and gives a sleek modern feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats good and has a lot of space inside. Not to mention that it looks very good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design fits kitchen nicely and looks nice. Not sure why I need Wi-Fi but it’s fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. I works well. Its what i was looking for since i upgraded my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy self installation. Works well !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bought it as an open box and it was missing the screw to mount it. Could not get the screws from Best Buy. They told me to get them from Samsung. Samsung couldn’t tell me what screws I needed. Numerous calls to Best Buy and to Samsung. Very frustrating. I finally found a website that helped me and I got the screws from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice and aesthetic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it heats the food, it goes faster than regular microwaves

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    FB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim look of the microwave and the ease to order and receive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for saving some room above the stove. Exceptional product!

    I would recommend this to a friend