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Customer Ratings & Reviews

$529.99

Customer reviews

Rating 4.4 out of 5 stars with 764 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the size and design of the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave, as well as its overall performance and ease of use. Many appreciate the hood ventilation and find the microwave powerful. However, some customers have expressed concerns about the fan noise and the intuitiveness of the keypad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 764 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my house and works really good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete JUNK. It died in two years, and SAMSUNG just throws up their hands... I purchased all new appliances after having good results from Samsung in the past. All my appliances lasted over a decade and were still working when I updated them. After Mutiple trouble shooting calls and clueless people at Samsung support I'm being told to replace the unit at my expense. Needless to say, I am very disappointed. You would think the least they would do is a very deep discount along with free delivery and installation since I have already pair full retail on all of these items. I'm sure my old Microwave is still working for my neighbor who picked it up FREE from my curb! What horrible customer retention from such a giant company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Slim Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the low profile! saved counterspace in a small kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect! Size and color make my kitchen look beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with every aspect if the purchase and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Convenient and space saving.. a lot of really cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this sleek microwave. It can be hooked up to Alexa and you can turn on and off the light and fan with your voice. Since it’s so slim it does stick out a little farther than a conventional microwave. Other than that it’s a great addition to put over my new Samsung induction range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this microwave to everyone.!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, ease of use with Smartthings app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller footprint doesn't mean that it isn't powerful. Previously had a standard size over the range microwave bit this one takes less time when warming up food. Adding this to my existing smarthome enables me to control the lights, stop microwave right fr my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vents air out the top-front so it was perfect for my cabinets, which allowed the microwave to stick out about 5 inches and air to flow freely. I really like the look of this too. It is a nice microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box and it still came in brand new condition works great I have no issues with it. The smart feature lets you control the light or the hood from your phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this microwave. It stopped heating food a year and a half in- SO conveniently 6 months after the manufacturers warranty ends. Now I have to pay half of the value of it to make it work again. No, I didn't spend hundreds on an extra warranty - because when the heck do microwaves break? This one does, apparently. And even though the magnetron has a 10 year warranty, they'll make every effort to say it's not that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the importance of a working microwave for heating our food. Let's get this taken care of.

      Here is a guide to help you if your microwave is not heating.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151479596) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is slim line and works well. Miss the push a 1 and it cooks for one minute, on this one it will do one second. So that is the only down side that i have encountered so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice looking, love the slim size.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice microwave, but beware, it is 3" deeper than a standard size microwave. i bought one because i REALLY liked the slim style and extra clearance, but it stuck out so far from the cabinet that it just didn't look right. Had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price Great Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Bought this for my new kitchen remodel. I have a small kitchen and needed all the space I can get but didn't want a bulky microwave. I trust samsung 100% love their products ❤️ plus got this for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice microwave but I would prefer a larger handle area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Nice Sleek Looking Appliance. Very Solid Looking Microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slimline

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect above my new gas stove. Just moved and bought a home. Treated myself to a bundle of appliances. Sales rep Thomas was so helpful, knowledgeable. The microwave I bought with the bundle was too big for new kitchen. Best Buy worked with me to get the one picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim look which gives more space above the stove. It does come out farther then our previous microwave as far as the depth goes. Hoping it last a long time but Only time will tell!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sam NOT SO Sung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months and dead. Waiting over a week for service. Replaced my 27 year old unit that was still working with Samsung junk. Samsung appliances ..... RUN!!! Ranges, Refrigerators, you name it, they have full time staff 24 / 7 to help with just 20 people in front of your call because they can't make product that lasts anymore.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Daniel, we understand your frustration if you have been waiting for over a week for a service visit and have still received no update on your service technician. We want to speak to you directly to provide support and see what options we can offer to help you.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number (1151697185) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung