Customer Ratings & Reviews
- Model:
- ME11A7510DG/AA
- SKU:
- 6469089
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the size and design of the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave, as well as its overall performance and ease of use. Many appreciate the hood ventilation and find the microwave powerful. However, some customers have expressed concerns about the fan noise and the intuitiveness of the keypad.
This summary was generated by AI based on customer reviews.
Deep cabinets.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saving microwave. Works well with deeper than usual oven head cabinet’s like I have.
I would recommend this to a friend- Cons mentioned:Keypad
Freezes and does not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad out TWICE and the issue is not fully resolved. Now I need to have them out again. The key pad freezes and will not register any input. Do not buy this product. The mother board is bad or something. No one cares to replace it no matter what I try or say.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check for any updates regarding your repair.
Should you need further assistance with the microwave, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148406558) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave for cooking and/or reheating of food
I would recommend this to a friendGood except for the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is the time on the clock on the range and microwave changes consistently
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave replacement for le more pro a lot more cooking area this is a plus
I would recommend this to a friendExcelkent buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelkent microwave hood. Works perfectly. Lighting is very nice.
I would recommend this to a friendLet there be light
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does have lots of fan power. Needs a little more light seems to dull.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. Bought it one month ago very compatible and price rangenis also good
I would recommend this to a friendPerfect Space Saver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan is really strong and clears out smoke no problem. The microwave is great too just dont expect to pile on the spaghetti. Its on the shorter side.
I would recommend this to a friendHorrible microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The circuit board has already failed after 1.5years. It would cost $479 to repair it! Sad, they Don’t make things to last. I’m Sorry I replaced my old one that worked. I just wanted all of my appliances to match.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DeborahR, we understand your frustration with the circuit board and the repair cost. We want to speak to you directly to provide support and see what options we can offer to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number (1151646887) to help our team pull up your information.
Have a great day.
^Camille
Great Fetures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great although size takes a bit to get used to, the future's are good also like being able to turn off fan without being there
I would recommend this to a friendOver the stove Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it, except for knowing how to set the clock/timer. The instructions are not clear.
I would recommend this to a friendGood quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality... Good service of Best Buy... the best, the way of schedule the delivery
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave Mounting hardware is trash Had to buy better mounting hardware
I would recommend this to a friendpoor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our touchscreen failed after 2 years of use. not satisfied with touchscreen buttons right above a stove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
Thank you for bringing this to our attention. Let's go ahead and have the microwave back on track.
Kindly check the link below to help you with the microwave’s control panel.
Microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150891746) when you message us so our team can retrieve your information.
Thank you.
-Leo
Great unit. Very pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased with this unit and the transaction with Best Buy!
I would recommend this to a friendSmaller is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this low profile micro wave ... I have a small kitchen, so it looks and fits better than an average sized microwave. It does have the same capacity though.
I would recommend this to a friendThe look of Sleek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice love the sleek look. I thought it was odd to pull it open on the side. I was expecting to push a button to be more modern with the look. Little pricey.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave is the best I’ve ever had. It is so user friendly and efficient. I love the quality.
I would recommend this to a friendAwsome microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the smart features and the sleek look. No issues since purchased.
I would recommend this to a friend