Customer Ratings & Reviews
- Model:
- ME11A7510DG/AA
- SKU:
- 6469089
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the size and design of this 1.1 cu. ft. smart slim over-the-range microwave, frequently praising its ease of use and powerful ventilation. Many appreciate the sleek appearance and the added convenience of Wi-Fi and voice control features. However, some users noted that the fan can be loud at higher settings, and the keypad could be improved with backlighting.
This summary was generated by AI based on customer reviews.
Great unit. Very pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased with this unit and the transaction with Best Buy!
I would recommend this to a friendDidn't even last 3 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had it for 3 months. The microwave has power, lights up, but no vent fan, turn table doesn't run, microwave doesn't operate. Over 500 dollars after tax and breaks down in 3 months. Unreal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GMadden,
We understand the dismay about the microwave's overall performance. Let us help.
Below is a troubleshooting link to help with the microwave's vent fan.
The vent fan is weak on the Samsung over-the-range microwave:
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
To help when the turntable does not rotate, please check the troubleshooting link below.
The turntable does not rotate and is making noise:
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
Here is a link containing troubleshooting steps when the microwave is not working.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151155296 to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shorter style. It gives more room for my stove top.
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stylish microwave that looks great in my kitchen and works well.
I would recommend this to a friendAwsome microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the smart features and the sleek look. No issues since purchased.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave Mounting hardware is trash Had to buy better mounting hardware
I would recommend this to a friendJust bought on clearance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought on clearance, will update review in a few months
I would recommend this to a friendGreat mkicoware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great a little small inside but works great would buy again
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave is the best I’ve ever had. It is so user friendly and efficient. I love the quality.
I would recommend this to a friendGood addition to kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what I needed for my small kitchen. Very happy with the investment.
I would recommend this to a friendSmaller is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this low profile micro wave ... I have a small kitchen, so it looks and fits better than an average sized microwave. It does have the same capacity though.
I would recommend this to a friendBeautiful microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a wonderful microwave. It is beautiful. It heats well and has easy quick heating options.
I would recommend this to a friendNice machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, missing wall Mount, had to search for a month to find replacement bracket. Nice microwave, powerful fan, low profile is awesome.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dave Bal,
We are happy that you like this Samsung microwave model with its exhaust fan and low-profile look fits your needs. We hope to help you with your future accessory or parts needs.
I have shared the website of our authorized distributor for parts and accessories below. You may visit the website in the future when you need parts or accessories for your Samsung home appliances.
https://samsungparts.com/pages/supports
In addition, I have shared Best Buy's customer service department contact details below for your reference as well.
Phone: (888) 237-8289
Hours: 24 Hours a Day.
Should you have questions in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147346897 to help our team pull up your information.
Leo
The look of Sleek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice love the sleek look. I thought it was odd to pull it open on the side. I was expecting to push a button to be more modern with the look. Little pricey.
I would recommend this to a friendMicrowave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish get many compliments how slim and have not seen beforehand.
I would recommend this to a friendnew microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know if we would like the slim line, but thought we would give it a try. Found out that's all we needed to do the job.
I would recommend this to a friendGood condition
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good condition I like it Have to get it The best
I would recommend this to a friendGood product, Bad packaging and included supplies.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks great. Sleek and low profile. 3 stars due to these items: Only one screw in entire package. Templates were for a different set of microwaves. Instructions included were not for our microwave. Had to drill and hack since the templates were not correct. (Now I know why I dont read directions).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us about this. To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek stylish and works well. Highly recommend this to anyone.
I would recommend this to a friendNew Samsung microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was not on display at the store, but my salesperson found what I needed online.
I would recommend this to a friend