Customer Ratings & Reviews
- Model:
- ME11A7510DG/AA
- SKU:
- 6469089
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the size and design of the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave, as well as its overall performance and ease of use. Many appreciate the hood ventilation and find the microwave powerful. However, some customers have expressed concerns about the fan noise and the intuitiveness of the keypad.
This summary was generated by AI based on customer reviews.
Not a Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in the purchase of a low profile microwave from Best Buy. The microwave was a pick up at the Best Buy store. When we attempted to install it was clear the box had been previously opened. There were no instructions or template to install, but worst of all the was the gist sized dent in the microwave. I had to rebox everything and bring it back- a huge waste of time and energy and then repurchase at Lowes. I won’t be buying appliances at Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Do NOT BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this about 6 months ago had the door replace about 2 months ago and now same problem has same time display and stuck on that time it won't let me install any other function.Do NOT buy this !!! Daniel Knowles..
No, I would not recommend this to a friendBrand response from Samsung
Posted .It is nice to read your honest review of our product, DanielandpeggyK.
If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. If the panel still doesn't respond, service is required.
Here is a link to "Microwave control panel does not respond": https://www.samsung.com/us/support/troubleshooting/TSG01001961/
The below link is the user manual for your model. Turn the page 6 (Critical Installation Warnings - bullet #1 and 7) for reference: https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf
You may also refer to the following for the available compatible door:
1. Samsung Parts Team: (800) 627-4368 / Mon - Fri 9:00 AM - 6:30 PM EST.
2. Samsung Parts Website: https://www.samsungparts.com/Default.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145309220), which will help our team pull up your information.
Have a great day.
Melardo
Not as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The options on the keypad makes you assume the microwave has sensor capability. Why else would it have an auto button. Also, the Best Buy spec sheet is incorrect - it mentions having sensor capability, which is incorrect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Expensive junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until just past the one year warranty it started to smoke and smell like an electric fire. I would pass on anything Samsung when it comes to appliances.
No, I would not recommend this to a friend